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Information for handicapped persons
Dear visitors,

we welcome you at Europa-Park and hope that you will have an eventful and unforgettable stay. This guide contains imortant information and tips to help you organise your stay at Europa-Park.


Smart tips for big adventures

ADMISSION PRICES
Wheelchair users and blind persons get free admission to Europa-Park. On presentation of your handicapped ID with a ”B” (accompanying person required), we offer a reduced price for the accompanying person.

INFORMATION
You can get information about Europa-Park in the Information Offices, which are located at the main entrance, by the lake (Adventure Land), by the Euro-Tower and in Spain. If you have any questions, please do not hesitate to contact one of our staff members. For suggestions and comments, please contact one of our Information Offices.

EP-EXPRESS

The EP-Express gives you a tour through the whole park and has special seats for wheelchair users in the rear part of the train. For wheelchair users it is best to enter the train in the Spanish station (steep ramps, but with places to take a break). In Greece, you will find a lift next to the entrance of the station. The accompanying person should contact the train operator in order to use the lift. The best stations to exit the train are in Germany and Greece.

 

GASTRONOMY

Find out more about food intolerances on our information flyer.


PAVEMENT
The themed areas Switzerland, Spain and Greece are a little more difficult to enter for wheelchair users because of the paving.

PARKING
In the front area of the visitor car park, you will find reserved parking spaces for guests with reduced mobility. Parking is free of charge, if you present your handicapped ID when leaving the car park.

WHEELCHAIR RENTAL
At the main entrance, you can rent a wheelchair for a charge of 3,-€. Depending on availability, you can rent a wheelchair for the duration of your stay at Europa-Park (deposit of identity card required). Of course you can also make reservations for a wheelchair in advance.

TOILETS
Special wheelchair accessible toilets are located at the main entrance, in Germany, Italy, France, Greece, Russia, Scandinavia, Spain and Austria (across from the exit of the Tirol Log Flume).

FIRST AID
The First-Aid Station is located next to the roller coaster Euro-Mir in Russia. There, you can find trained first-aid staff during the opening hours of Europa-Park. In addition, first-aid attendants are walking through the park in regular intervals. In an emergency, please contact one of our staff members.

Information about our attractions and shows

At Europa-Park, guests with disabilities can enjoy most of the attractions and shows. However – except for the EP-Express – it is necessary that you leave your wheelchair when using the attractions.

All shows have reserved places for wheelchair users. When entering the ”Teatro dell’Arte“ and the ”Globe Theater“, please use the side entrance/exit.

If you can not find a special entrance for wheelchair users, please contact one of our staff members, who will be glad to assist you.

For safety restrictions imposed by the TÜV (Technical Inspection Authority), wheelchair users and blind persons can not use the following attractions:


 Euro-Mir Eurosat Fjord-Rafting
Pegasus  Ghost Castle  Pirates in Batavia 
 Swiss Bob Run Matterhorn-Blitz  Tirol Log Flume 
 Alpine Coaster "Enzian"  Water Coaster Poseidon  Cassandra"s Curse
Silver Star Atlantica SuperSplash  Atlantis Adventure
blue fire Megacoaster
 Volo Da Vinci  icon_stern.gif WODAN-Timburcoaster

 

If you are able to see warning signs and ways visually and are able to go down paths or down high stairs yourself, then you are welcome to go on the ride. For further information please contact our friendly staff at the information point on the sea in the middle of the park (English Themed Area).

Events
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26/04/2014 , 19:00
Western Night
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27/04/2014 , 11:00
Colossal brunch
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01/05/2014 , 11:00
May Pole Ceremony
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© 2014
Europa-Park GmbH & Co Mack KG

 

Europa-Park-Straße 2

77977 Rust

GERMANY

 

 

e-mail:

info@europapark.de


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Info-Line: +49 (0) 7822 / 776688

 

Ticket-Line: +49 (0) 7822 / 776697

 

Cinema-Hotline: +49 (0) 7822 / 776696


 

Reservation and questions concerning the hotels: 0049 (0) 7822 / 860 5679

 




 

Summer: 

 

05.04.2014 - 02.11.2014 every day from 9 am to 6 pm

 

(extended opening hours during peak season)

   


Winter:
 

22.11.2014 - 06.01.2015 (except 24. + 25.12.)

 

everyday from 11:00 am to 07:00 pm (On New Year's Eve open until 6.30 pm)


   
     

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