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Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +497822 860 566 5
Email: camp-resort@europapark.de

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Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

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Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

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confertainment [at] europapark.de

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Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

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Only available in our online shop: The Europa-Park & Rulantica merchandise!

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7-day average incidence under 10

Current information

The new eased measures are dependent on the current 7-day average incidence in the Ortenaukreis. The requirements for a visit of the entire Europa-Park Theme Park & Resort may therefore change again in the future. The current incidence is published by the Robert Koch Institute. Stricter measures come into force after 5 days in the next higher incidence stage. We therefore ask you to check the latest 7-day average incidence on the Ortenaukreis website on the evening before your arrival. Then, please read the corresponding current regulations on our website, so that you are prepared in the best possible way to enjoy an unforgettable visit at the Europa-Park Theme Park & Resort.

We kindly ask you to continue to follow the current regulations. We need your help in order to be able to Experience. Time. Together. We look forward to your visit!

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Europa park linie kreis

The current Coronavirus regulations define four levels to relax restrictions. The levels define the different regulations and requirements which apply to your visit of the Europa-Park Resort. To the overview of the stages

The following information and regulations apply on days with a 7-day average incidence under 10!

Overview

Frau hört Europa-Park Spotify Playlist

Europa-Park

More information about Europa-Park

Svalgurok

Rulantica

More information about Rulantica

Test

YULLBE

More information about YULLBE

Übersicht über die Hotels

Themed hotels & Camp Resort

More info

Europa-Park Camping Panorama

Europa-Park Camping

More information about camping

Hotel Gastronomie Buffet Europa-Park

Hotel restaurants & bars

  • Proof of vaccination, negative test result, or proof of recovery not required
  • Mask required in closed areas. You can of course remove the mask when sat at the table.

More info

Massagen- für Körper, Geist & Seele

Wellness & sport

More information about wellness & sport

Magic Cinema

Evening cinema

  • Box office available
  • Proof of vaccination, negative test result, or proof of recovery not required
  • Mask requirement

More info

What are you interested in?

Your quick access to the detailed information.

General information

Requirements for your visit, such as proof of authorisation (vaccinated / recovered / tested) and medical face mask
Current entry and arrival restrictions
Hygiene & safety measures

Special information

Europa-Park
Rulantica
Themed hotels & Camp Resort
Europa-Park Camping
Hotel restaurants & bars
Wellness & sport
Evening cinema
YULLBE
Europa-Park Club
Confertainment
EPStore

Requirements for your visit

The most important information regarding your arrival

For a fast and easy arrival, we kindly ask you to bring the following:

1
  • For Europa-Park: Ticket and if applicable the confirmation of the ticket exchange
  • For Rulantica: Ticket and if applicable the confirmation of the ticket exchange
  • For overnight guests: Reservation confirmation
  • YULLBE experience: Ticket
  • Event or cinema visit: Ticket
  • Wellness treatment: Booking confirmation (optional)
  • Restaurant or bar visit: Confirmation of table reservation (optional)
2 Medical face mask
Proof of authorisation (wellness only)

Certain wellness treatments require a proof of authorisation: to the overview

Proof of authorisation must be one of the three following documents:

Tested
Officially accepted, negative Corona test result (PCR or quick test), which at the time of arrival is no older than 24 hours. A negative test result is required for visitors aged 6+. Please note: Only tests from an official test site are accepted. Brought along self-tests are not accepted.
If an 'official confirmation' for quick tests doesn't show a time, this confirmation is only valid on the day of issue, not for the following day. The confirmation must be signed.

Vaccinated
Please bring your proof of vaccination in form of an official vaccination passport or in form of digital proof via an app. The proof of vaccination must be recognised by an official organisation and contain the following information: first and last name, vaccine, date of vaccination.
The proof of full vaccination must be older than 14 days. If you have received your full vaccination on 01.06.2021, you are considered 'fully vaccinated' from the 15.06.2021 and can visit the Europa-Park Theme Park and Resort from that day.

Recovered
Please bring your positive PCR laboratory-test result which is older than 28 days. If your positive test result is older than 6 months, you will also have to bring your official proof of vaccination in form of your vaccination passport or digital proof. You will be considered fully vaccinated from the date of your vaccination.

Testing facility

Explicitly for bus groups, overnight guests from abroad who may require a test in order to return home, as well as for wellness guests, we offer a testing facility in front of the hotel ‘El Andaluz’. Open daily from 8am until noon and from 5pm until 9pm. Appointments until 31.08.2021 are currently available.

Important information

  • For visitors living in Germany, these tests are free.
  • For visitors living abroad, a test fee of €25.39¹ per person applies.
  • Visitors who have already booked a test and would like to use this service can redeem the test ticket at the ‘El Andaluz’ testing station, regardless of where it was originally booked for.
  • Visitors who have already booked a test and paid a fee, but would now like to return the test ticket, can ask for a refund. Please email your ticket to the testing station provider at email [at] covimedical.de. Please not that it may take several days to receive your refund.
Positive test on site

If you are tested positive for SARS-CoV-2, you will and your anyone in your party have to leave the premises immediately and contact your local health authorities.

  • Your stay incl. any tickets you have booked can be cancelled for free via the hotel reservation (+49 7822 860 567 9 or via email at resort-international [at] europapark.de)
  • The Europa-Park ticket can be exchanged for a new, date-specific ticket for the 2021 summer season. In order to do so, please contact our guest service at +49 7822 776 688 or gaesteservice [at] europapark.de.
  • Rulantica and YULLBE tickets can be exchanged for new date-specific tickets until 31.12.2021. Please contact our guest service by calling +49 7822 776 688 or email gaesteservice [at] europapark.de in order to do so.
Groups, who don't need a date-specific ticket prior to arrival

The following groups do not need a date-specific ticket prior to their visit of Europa-Park or Rulantica respectively, but will receive their ticket on site instead. A separate ticket allocation guarantees, that these guests will get an entry ticket once they have shown appropriate proof. Please not, that accompanying persons will have to book their date-specific ticket prior to their visit via the ticket shop. To the ticket shop.

  • Small children aged under 4  don't need a ticket, entry to Europa-Park or Rulantica is possible without ticket but with an appropriate proof of age.
  • Birthday children until 12 years of age will receive free entry on the day of their birthday after providing an appropriate proof of age at cashiers 19 & 20 at the main entrance of Europa-Park, or directly in Rulantica. This applies on the actual birthday only and cannot be redeem at a later day. 
  • Guests with disabilities (Europa-Park): Blind people (disability ID with note 'BI' required) and wheelchair users (disability ID with note 'aG' required) will receive their free ticket after providing appropriate proof from the cashiers 19 & 20 at the main entrance of Europa-Park. Guests with other disabilities (disability ID required) will receive a discounted ticket either on site or via the ticket shop. This also applies when providing a disability ID with the note 'B', the accompanying person will also pay the discounted ticket price.
  • Guests with disabilities (Rulantica): Guests with disability ID require a valid ticket at a special rate (available via the ticket shop). Blind people (disability ID with note 'BI' required), wheelchair users (disability ID with note 'aG' required), persons dependant on help (disability ID with note 'H' required), as well as guests who are entitled to bring an accompanying person (disability ID with note 'B' required) receive free admission for an accompanying person upon presentation of their disability ID. Prior online booking for accompanying persons is not necessary.

Medical face mask

According to the official regulations of the state of Baden-Württemberg, masks are compulsory for people aged 6+. Please note that scarfs, handkerchiefs and fabric masks are not permitted. Surgery masks or FFP2 and FFP3 masks are considered medical face masks and will be accepted.

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Europa-Park
  • Due to the mask requirement, you must wear a medical face mask in all indoor areas, during the use of attractions as well as in the queueing areas and anywhere where the minimum distance of 1.5m can't be followed.
  • We recommend that you bring your own medical face mask. If the mask gets wet, e.g. due to a water attraction, the mask obligation still applies and a replacement mask must be worn. It's best to bring several masks with you or take a look at our shops.
  • If, for example, you cannot reasonably be expected to wear a medical face mask for medical reasons, we regret that we cannot allow you to use the attractions out of consideration for your fellow visitors. Unfortunately, we cannot make any exceptions.
     
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Rulantica
  • Due to the mask requirement, you must wear a medical face mask in the lobby as well as on the way to the lockers. You can then store your mask in the locker and explore the Rulantica hall and the adjoining outdoor area without a medical mask.
  • The mask requirement only applies outside of the Rulantica swimming hall, for example in the Kelpie Café, at the check-in or in the shops in the lobby.
  • We recommend to bring your own medical face mask. Additionally, masks are available from the Rulantica Market Hall in the lobby.
  • In areas where we cannot guarantee the minimum distance of 1.5m to guests, our employees will wear a medical face mask. We kindly ask you to keep a minimum distance of 1.5m to other visitors at all times.
     
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Themed hotels, Camp Resort & Camping

Due to the mask requirement, wearing a medical face mask is mandatory in all closed and covered areas, as well as in outdoor areas in which this is exceptionally required. We kindly ask you to wear a medical face mask even if you are exempt due to i.e. medical reasons, in order to protect others. Otherwise, we may use our householder's rights. Thank you for your understanding!

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Hotel restaurants & bars

You must wear a medical face mask to protect those around you. You can of course take off the mask at the table. You are welcome to wear a FFP2 mask instead of a medical mask.

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Wellness & sport
  • You are required to wear a medical face mask in all wellness & spa areas as well as during the treatments.
  • For fitness classes, wearing a medical face mask is required until you enter the classroom.
  • In the fitness areas as well as in the Fitness Club 'Boston Red Sox', wearing a medical face mask is mandatory: during the use of fitness equipment, a mask is not required.
  • Please bring your own medical face mask.
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Evening cinema

Wearing a medical face mask is mandatory from entering the venue until leaving the cinema. The masks may be removed temporarily in order to consume food or drinks.

Current entry and arrival restrictions

If you want to enter Germany from a high risk area or virus mutation area according to the Robert-Koch-Institut, or you recently spent some time in one of those, entry is only possible under certain circumstances. Please inform yourself about the entry requirements relevant to your country of origin.

If you were in contact with a SARS-CoV-2 infected person within the past 14 days or had symptoms of a respiratory infection or high temperature, visiting Europa-Park is unfortunately not possible.

In case a visit is not possible due to the listed reasons you can re-book your visit for a different date or cancel it free of charge. Please contact us:

  • Your stay incl. any tickets you have booked can be cancelled for free via the hotel reservation (+49 7822 860 567 9 or via email at resort-international [at] europapark.de).
  • The Europa-Park ticket can be exchanged for a new, date-specific ticket for the 2021 summer season. In order to do so, please contact our guest service at +49 7822 776 688 or gaesteservice [at] europapark.de.
  • Rulantica and YULLBE tickets can be exchanged for new date-specific tickets until 31.12.2021. Please contact our guest service by calling +49 7822 776 688 or email gaesteservice [at] europapark.de in order to do so.

General hygiene and safety rules

The health and safety of our guests and employees have always been our top priority. We have implemented all measures with great care, so that you can enjoy a carefree day with us.

You would like to be well prepared for you upcoming stay? We too!

For a healthy together
  • Health: We kindly ask you to visit the Europa-Park Theme Park & Resort only in good health. Visitors who were in contact with a person infected with SARS-CoV-2 in the last 14 days or show symptoms of a respiratory infection or high temperature, are not allowed to visit the resort.
  • Distance: Keep a minimum distance of 1.5 metres from other people that do not belong to your group. You can find distance markers on the ground for your orientation in all waiting areas. In Rulantica, max. 4 people can be in one area, in Europa-Park the max. number is 3. Tip for overnight guests: We recommend that only one person queues at reception in order to collect the booked Europa-Park and/or Rulantica tickets or the room key. Please observe the distancing rules also when parking your car and follow the instructions of our staff.
  • Sneezing & coughing: We kindly ask you to follow the sneezing and coughing etiquette during your visit to the Europa-Park Theme Park & Resort.
  • Washing hands: Frequent and thorough hand-washing is strongly recommended. Please do this regularly. There are plenty of facilities available to do so.
  • Feeling unwell: If you feel unwell during your visit, please avoid contact with other guests and get in touch with a member of staff immediately. Please wear your medical face mask where required and keep your distance.
  • Payment method: Please pay contactless, whenever possible.
  • Closed areas: Please note that certain offers and services are limited, or currently not available. Thank you for your understanding.
  • Waiting time: We kindly ask for your understanding that there may be longer waiting times, due to the new rules and regulations.
  • Lifts: Please use the steps, if possible. The lifts are only to be used with you own family members.
  • Arrival: Please follow the mask requirements during your arrival. If a person outside of your household joins you in the car, all passengers must wear a face mask. Please observe the minimum distance rules when parking your car and follow the instructions by our staff.
Our service for you
  • Cleaning: For your safety, we clean and disinfect surfaces such as hand railings, doors handles, toilets, etc. in increased intervals. These are marked with the Europa-PArk hygiene seal. The process has been optimised to reduce waiting times.

Europa-Park

  • Ventilation - Attractions, shops and restaurants are ventilated in regular intervals, to maintain fresh air.

Rulantica

  • Ventilation - The efficient ventilation system of Rulantica guarantees constant air ventilation, as well as an increased air quality. The volume of the entire hall is exchanged approx. two times every hour.
  • Lounging areas - Loungers are available for free and in a large quantity and are disinfected regularly. The loungers have been set up with 1.5 metre distance to each other. We kindly ask you to use the same lounger during your visit and to maintain a distance of 1.5 metres to people outside of your household.

Europa-Park hotels

  • Ventilation - Gastronomy outlets as well as the public areas are ventilated in regular intervals, to maintain the supply of fresh air.

Legal

Please also note the updated park rules for Europa-Park, the park and bathing rules for Rulantica as well as the extended Ts&Cs of the Europa-Park hotels, the Camp Resort and the Europa-Park Camping

It is in all our interest and responsibility to follow these rules and to look after one another. Please follow the instructions by our staff.

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Europa park achterbahn

Europa-Park

Entry tickets to Europa-Park

Day-tickets are available exclusively online in the ticket shop or at the best price in combination with an overnight stay via the hotel booking page.

To the ticket shop

To the hotel reservation

Already purchased, free or complimentary tickets can be exchange into date-specific tickets in the ticket shop. Entrance tickets from the previous seasons can be exchanged with a surcharge in the ticket shop. If applicable, the surcharge will be added after inserting the ticket number.

All information about the ticket exchange

You can find the current prices in the price overview.

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures.

To the general information

All ticket types & offers

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Clubcard

You can find more information about the Clubcard and the current regulations on the Europa-Park Club info page.

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Multiple-day stay

The 2-day ticket for Europa-Park can be purchased via the ticket shop.
Tip: Benefit from the value for money entry price and book your tickets directly when booking your hotel stay. To the hotel stay.

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Visitors with disabilities

The reduced admission price will be granted upon presentation of a valid disabled ID on site at Europa-Park. You don't have to purchase a date-specific ticket in advance. This applies only to vistors with special needs and their accompanying person (valid disabled ID stating the letter B is required). All other accompanying persons must buy a date-specific tickets in advance via the ticket shop.

Please contact our team at the information office at the main entrance in order to receive the reduced admission price:

  • Free entry will be granted upon presentation of a disabled pass, with the note 'BI'.
  • Wheelchair users will receive free entry upon presentation of a disabled pass, with the note 'aG' (exceptional walking disability).
  • The reduced admission price of €47.00¹ pp for you and one accompanying person will be granted when presenting a valid disabled ID stating the letter B (accompanying person required).
  • The reduced admission price of €47.00¹  is granted upon presentation of a disabled person's ID card.
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Guests aged 60+

The reduced ticket price for guests aged 60+ is still valid and can be booked through our ticket shop. Except for the 'For all 60+ hotel package', there are currently no further offers and discounts for seniors. To the ticket shop

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Free entry under age 4 and for birthday children

Children aged under 4 can continue to visit Europa-Park free of charge and do not require a date-specific ticket.

The general rule applies to all birthday children: Free entry is only valid on the birthday, and cannot be postponed. Birthday children - as for children aged under 4 - do not need to purchase an online ticket.

Due to the current situation, we are unable to offer the children's birthday package at the moment. If you have already booked the package and the party could not take place, please contact gaesteservice [at] europapark.de. We will be happy to re-book the package for you.

Free entry for the birthday child will remain. For a birthday child no date-specific ticket is required - free entrance on the birthday is guaranteed!

 

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Parking tickets

Parking tickets purchased via the online ticket shop are valid for one year from the date of purchase. Parking tickets which have been purchased in 2020, have been extended by one year, meaning they are now valid for two years from date of purchase.

FAQ

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Exchange

Your previously purchased tickets are still valid and must be converted free of charge in the ticket shop before your visit. This conversion option is available online in the ticket shop. 

For 2020 summer tickets, 2020/2021 winter tickets, as well as already booked date-specific tickets for the 2021 summer season, which have been purchased before 20.05.2021 and which could not be used due to the Corona pandemic and the resulting closure of Europa-Park, no additional charge is required, regardless of the visiting date when redeemed during the 2021 summer season.

In case of another, government ordered closure, your purchased tickets will remain valid and can be exchanged for a different day via our ticket shop, free of charge.

In special circumstances, please contact our guest service.

TICKETSHOP

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Groups of friends and families

Due to the Coronavirus regulations by the county of Baden-Württemberg, a minimum distance of 1.5 meters has to be kept in public spaces to all people who are not part of your family or household. In restaurants for example, this is being managed through the placing of guests and positioning of tables. Therefore, a visit of family friends or groups of friends is currently only possible when keeping the minimum distance.

You must observe the limit of 15 people from 4 different households. Vaccinated and recovered people don't count towards this number. Couples who don't live together count as one household. 

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Preferred date is not available in the ticket shop

If a date is not available in the ticket shop, this means that the date is sold out for day visitors. Tickets won't be available over the phone either. We are happy to welcome you again on another day.

Tip: When staying in the Europa-Park hotels, the Camp Resort or Europa-Park Camping, you benefit from our Europa-Park ticket guarantee! To the hotel reservation

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Gift tickets

If the date of the visit is decided, you can buy the tickets in advance in the ticket shop. If the date is not fixed, you can purchase a non-date-specific voucher ticket online in the ticket shop and the recipient can choose their own date.

At the time of purchase, the ticket is still undated and therefore not activated for the on-site visit. The voucher ticket can be dated and activated online in the ticket shop. Only after the successful online activation can the voucher ticket be used for admission on site.

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Entry to Europa-Park

Spontaneous trips without previously purchased tickets are unfortunately not possible at the moment, as there is no guarantee for entry without prior purchase of a date-specific online ticket.

To enter the park, you will need your original ticket and, in case of a ticket exchange, the email confirmation as well. To reduce contact, we kindly ask you to scan your own ticket. You can present the QR-Code either on your mobile phone or in printed format. Our staff are on-hand to assist.

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Saving contact details

Due to the Coronavirus regulations for theme parks and sports facilities, we are obliged to collect and save contact information from our guests. The information will be deleted automatically four weeks after your visit.
Thank you for your cooperation.

Your visit at Europa-Park

The offer on site

We are open daily from 9am until at least 6pm. With over 100 attractions, there is something for everyone! Go on an exotic journey through the Indonesian jungle with the Pirates of Batavia, experience extraordinary flights on the Silver Star or refresh yourself on one of our numerous water attractions.

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Attractions

Due to the current situation, the following attractions are unfortunately not available: ball pool at the Adventure Playground (Spain), ball pool (Holland), ball pool at Limerick Castle (Ireland), Casa de Aventura - All other attractions are in operation!

The following advice applies:

  • Unfortunately, Single Rider options are not currently available.
  • Please note that we are currently unable to accommodate seating requests at the following attractions. At the attractions blue fire Megacoaster powered by Nord Stream 2, WODAN - Timburcoaster, Voletarium, Pirates in Batavia, Tyrolian Log Flume, Eurosat - CanCan Coaster and ARTHUR you will be allocated a seat. At all other attractions you can choose your seat.
  • The rides will be cleaned in certain intervals. The process will be optimised in the best way possible to reduce waiting times.

All attractions

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Shows & park events

It's showtime!

A varied show programme also awaits you during the summer season. See 'Shows' for the latest show program.

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Food & drink

Enjoy the unique atmosphere in our restaurants and treat yourself to some culinary delights! Due to the official requirements provided by the authorities, it is possible that various restaurants may not open. However, there will be an attractive gastronomic offer in every themed area. Let yourself be surprised!

Please take note of the on site opening times of the bars & restaurants.

The most important measures and regulations in the restaurant:

  • Keep a minimum distance of 1.5 metres from other people that do not belong to your group.
  • Wear a medical face mask to protect those around you. You can of course take off the mask at the table.
  • Please pay contactless, where possible.
  • Tip: Be sure to stop by the Bamboe Baai and discover some familiar dishes as well as many new ones!

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Virtual queueing & playful distance rules

In addition to the measures on site, Europa-Park has introduced digital technologies in order to manage queues and the minimum distance between visitors:

  • Distance Radar - With our app (available for Android only), you can follow the distance rules in a playful way during your visit. If you keep a sufficient distance, you will have a chance of winning a VIP pass for VirtualLine attractions. You can find more information about the 'Distance Radar' app on the detail page.
  • VirtualLine - our Europa-Park & Rulantica App has been updated with a new feature. You can virtually queue at various attractions, with VirtualLine. But, you can also virtually queue without a smartphone. More info
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Divider rulantica welle 01

Rulantica

Admission tickets for Rulantica

You can find the current prices in the price overview.

The general ticket conditions apply which you can view in the price overview. Each ticket is only valid for the reserved date. If it is not used, the ticket will become invalid. Day tickets are available exclusively online in the ticket shop or with the best price guarantee in combination with an overnight stay via the hotel booking page. Unfortunately, spontaneous visits are not possible during the current situation.

To the ticket shop

To the hotel reservation

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures.

To the general information

All ticket types & offers

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After-Work or Afternoon ticket

The ticket offers (after-work or afternoon ticket) are not available until further notice. Please note the information under 'Exchange'.

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Visitors with disabilities

You will receive free admission for the accompanying person upon presentation of your disability ID marked 'B', 'BI', 'aG' or 'H'. You will receive the ticket for the accompanying person upon presentation of your disability ID with the respective entry on the day of your visit on site from the information point in the entrance area of Rulantica. The ticket for the accompanying person must not be pre-booked online in advance.

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Guests aged 60+

Tickets can be booked online in our ticket shop. To the ticket shop

In combination with an overnight stay, the reduced ticket can be booked via the hotel reservation. To the reservation

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Free entry under age 4 and for birthday children

Children aged under 4 and birthday children up to their 12th birthday can continue to visit Rulantica free of charge and do not need a ticket. The free entry for birthday children is only valid on the respective birthday and cannot be postponed or requested at a later date.

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Parking tickets

Parking tickets purchased via the online ticket shop are valid for one year from the date of purchase. Parking tickets which have been purchased in 2020, have been extended by one year, meaning they are now valid for two years from date of purchase.

FAQ

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Exchange

Planned Rulantica visit during the closing period

If you already purchased tickets for Rulantica and the chosen ticket category is no longer available, or you couldn't use your ticket during the closing period, you can now exchange your ticket online in the ticket shop.

The special tickets (After-Work or Afternoon ticket) are currently unavailable. They can be exchanged for other ticket categories at an extra charge. The exchange can be done via the ticket shop.

The present closing times:

  • 16.03.2020 until 09.06.2020

  • 02.11.2020 until 02.06.2021

In special circumstances, please contact our guest service

TICKETSHOP

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How long in advance can tickets be purchased online?

Day tickets, Comfort Hyddas, Comfort Sofas and Adventure tickets can be purchased online in the ticket shop from 90 days before the day of the visit. The evening ticket and the moonlight ticket are available in the ticket shop from 30 days in advance. In combination with a stay in a hotel or the Camp Resort, tickets can be booked more than 90 days in advance.

In combination with a stay at the hotels or the Camp Resort, tickets can be pre-booked more than 90 days in advance with the best price guarantee. To the hotel reservation

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Preferred date is not available in the ticket shop

If a date is not available in the ticket shop, this means that the date is sold out and there are unfortunately no tickets available. We are happy to welcome you again on another day.

Tip: Tickets to these dates are often still available in combination with a stay in the Europa-Park hotels, Camp Resort or Europa-Park Camping! To the hotel reservation

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Gift tickets

If the date of the visit is decided, you can buy the tickets in advance in the ticket shop. If the date is not fixed, you can purchase a non-date-specific voucher ticket online in the ticket shop and the recipient can choose their own date.

At the time of purchase, the ticket is still undated and therefore not activated for the on-site visit. The voucher ticket can be dated and activated online in the ticket shop. Only after the successful online activation can the voucher ticket be used for admission on site.

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Groups of friends and families

Due to the Coronavirus regulations by the county of Baden-Württemberg, a minimum distance of 1.5 meters has to be kept in public spaces to all people who are not part of your family or household. In restaurants for example, this is being managed through the placing of guests and positioning of tables. Therefore, a visit of family friends or groups of friends is currently only possible when keeping the minimum distance.

You must observe the limit of 15 people from 4 different households. Vaccinated and recovered people don't count towards this number. Couples who don't live together count as one household. 

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Saving contact details

Due to the Coronavirus regulations for theme parks and sports facilities, we are obliged to collect and save contact information from our guests. The information will be deleted automatically four weeks after your visit.
Thank you for your cooperation.

Your visit at Rulantica

We are open daily from 10am until 10pm.

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Attractions

All attractions are open: You can slide, swim, and splash again, at your heart's content!
The saunas are also open, however, hot infusions are currently suspended.

Due to the current situation, the following rules apply:

  • To maintain the minimum distance, the visitor capacity of the water areas is limited. This means that only a defined number of people can be in a pool at once. This applies, for example, to the wave pool Surf Fjørd, the outdoor pool Frigg Tempel, the Skog Lagune, as well as the Skip Strand.
  • The wild river Vildstrøm, the outdoor world of slides Svalgurok, as well as the lazy river Snorri's Saga can also only be used by a defined number of persons at once.
  • Tubes may now only be used with people from our own household.
  • Tubes for 4 people will only be occupied with 2 or 4 people from the same household. Using a tube with 1 or 3 people is not possible due to operational reasons.

Please pay attention to the general hygiene and safety regulations that apply in Rulantica until further notice.
To the attractions

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Food & drink

Enjoy the unique atmosphere in our restaurants and spoil yourself with culinary delights! The restaurants and bars are open and offer their usual, diverse selection. The Coca-Cola fylla upp stations are also available as usual.

The most important measures and regulations in the restaurant

  • Keep a minimum distance of 1.5 metres from other people that do not belong to your group.
  • In the Skal Bar, Skogbar and Tempel Krog, drinks cannot be consumed directly at the bar to maintain the minimum distance.
  • In the Bar panoraama - the Rulantica bar, food and drinks may only be ordered and consumed at the table!
  • In the Kelpie Café, food and drinks may only be consumed at the table.
  • We are required to note your contact details in order to contact trace in the Kelpie Café and in the Bar panoraama - the Rulantica Bar. Please fill in the respective form properly.
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Themed hotels & Camp Resort

The Europa-Park Hotels Guarantee

The following applies for bookings made until 31.10.2021 for the time period from now until 26.12.2021: you can change or cancel your booking until 3 days prior to your arrival free of charge. (Except event tickets and group bookings).

To the hotel reservation

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures.

To the general information

Good to know
  • Entry tickets: There is currently no box office on site at Europa-Park and Rulantica. When booking a hotel or Camp Resort stay, you therefore have to book your tickets as well. You will benefit from best price guarantee. The visiting days can be chosen freely during your visit. You don't have to commit to a certain date in advance.
  • Breakfast: Currently, it is mandatory to book a table for breakfast! You can book a table online, directly after your hotel reservation. A table booking is also required for all other hotel restaurant visits! To the table booking
  • Clubcards & stays: All information regarding the Clubcard can be found on our Club information page.
Important information

In addition to the general regulations & information, please also note the following:

  • Closed areas: We ask for your understanding that some areas or services might be limited or not available at all. The following services are currently unavailable: Indoor playgrounds, pirates treasure hunt, museum treasure hunt, breakfast with Ed Euromaus or his friends.
  • Hotel Shuttle Resort: The free Hotel Shuttle Resort operates on a ring route between the Europa-Park hotels, Rulantica, the Europa-Park entrance for hotel guests and YULLBE. Wearing a medical face mask is mandatory according to the government Corona regulations for adults and children aged 6+. As a guest of the Europa-Park hotels you are welcome to use your car to commute between the hotels and park for free in all hotel car parks as well as at Rulantica.

We keep our distance but are here for each other.

In order to have stay with as little contact as possible we recommend the Europa-Park Hotel app. You can there use the contactless pre-check-in and check-out feature.

App Store      Google Play

If you provided your email address while booking, you will receive an email with the latest information about your stay before your arrival. Please provide your email address (for example, if you have booked your room through a travel agency, or if the hotel or Camp Resort have no direct contact details for other reasons). Please send your email address along with your booking number, the arrival date and your name to Registration.Booking [at] europapark.de.

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Europa-Park Camping

Please note that the number of available spaces and pitches is limited. NEW: It is now mandatory to book in advance by calling +49 7822 860 566 6 or conveniently online.
Sanitary facilities are available with reduced capacities and considering the current hygiene rules and regulations. You can wash dishes without any restrictions. 

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures. To the general information

Breakfast: As our overnight guest, you have the option to have breakfast in the Silver Lake Saloon, or to use the 'Bread Roll Service' at the Western Kiosk. Breakfast in the Silver Lake Saloon must be booked in advance online. To the table booking

You can find general information, such as the rates and facilities, on the Europa-Park Camping as well as the Camping FAQ pages.

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Hotel restaurants & bars

Our restaurants, bars & cafés in the themed hotels are open again for you.

Secure your preferred date today by using our online table reservation.

Important information & tips

  • Table reservation: Reserve your table in advance
  • Breakfast: Due to the current situation we are unfortunately unable to offer our popular brunch and lunch offers and are only allowed to welcome our overnight guests for breakfast.
  • As a hotel guest, you can get to the Silver Lake Saloon by EP Express, which operates until 9.30pm. The hotel shuttle and Western horse carriage (at a fee) are currently not available.
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Wellness & sport

Whether wellness treatment, sauna visit, a full worklout or a new haircut - your wellbeing is important to us.

At the Europa-Park hotels, 3,400m² full of sensual tranquillity, inspiration and relaxation are waiting for you to enjoy. You don't want to miss this?
Book your preferred date today at wellness.europapark.de

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures. To the general information

 

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  • The Wellness & Spa areas 'Santa Isabel' and 'Colosseo' are open for wellness treatments.
  • Day spa is not possible until further notice.
  • The Wellness & Spa area 'Bell Rock' remains closed until further notice.
  • Hammam treatments are not currently available.

To the wellness treatments

 

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The sauna areas are open for hotel guests. Infusions are not possible at the moment. Steam baths are closed.

Opening hours:
Hotel 'Bell Rock':daily from 3.30 to 9pm
Hotel 'Colosseo': daily from 3.30 to 9pm
Hotel 'El Andaluz': daily from 3.30 to 9pm
Hotel 'Santa Isabel': daily 10am to 9pm
Hotel 'Krønasår': daily 8am to 9pm

21.07.2021 - 23.07.2021:
Hotel 'Bell Rock':daily from 3.30 to 9pm
Hotel 'Colosseo': daily from 3.30 to 9pm
Hotel 'El Andaluz': daily from 1 to 9pm
Hotel 'Krønasår': daily 8am to 9pm

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The outdoor and indoor pools of the Europa-Park hotels, including the children's pools, are open again for you.

Opening hours:
Hotel 'Bell Rock':daily from 7am to 9pm
Hotel 'Colosseo': daily from 7am to 9pm
Hotel 'El Andaluz': Friday until Sunday: 3.30 to 9pm
Hotel 'Santa Isabel': daily 7am to 9pm

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The fitness club 'Boston Red Sox', the fitness area 'Krønasår' and the Europa-Park Talent Academy are open again.

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The hair salon 'Francek' at hotel 'Colosseo' is open daily except Mondays. Please see the display at the salon for current opening times.

Important information & tips

  • Wellness treatments: If you choose a treatment during which a medical face mask cannot be worn throughout (i.e. a facial treatment), you will need to present proof of vaccination, a negative test result or proof of recovery. Whether a respective proof is required can be seen from this list. Open list.
  • Book & pay contactless: Please book your appointment in advance at wellness.europapark.de, call +49 7822 860 553 0 or email us at wellness [at] europapark.de. Please pay contactless whenever you can.
  • Reduce contact: We kindly ask you to come to your booked treatment alone, not with company.
  • Relaxation room: The relaxation room is available for a relaxed time-out, under consideration of the distance rules. Please cover the loungers completely. Wool blankets and pillows are currently only available upon request. In order to offer all guests the option to visit the relaxation room, the duration of using the room is limited to 90 minutes after your treatment until further notice.
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YULLBE

The current opening times: Monday - Thursday from 6 until 10pm & Friday - Sunday from 2 until 10pm.

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures.
To the general information

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Evening cinema

Cinema screenings are taking place. Tickets are available exclusively at the box office.
To the cinema program

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures.
To the general information

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EPSports Store

Shopping as usual is possible. A maximum of 61 customers are allowed in the store at once. Access is only permitted with FFP2 mask or medical surgical mask.
More information about the store

Please note all the general information & regulations which apply for this incidence stage: The requirements for your visit, the current entry and arrival requirements as well as the hygiene and safety measures.
To the general information

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We are here for you

In special circumstances, please contact our guest service.

We can advise you in German, English and French and are happy to help. We are available on the phone Mondays to Sundays, from 9am until 3pm.

You can reach us:

Phone: +49 7822 776 688
Email: gaesteservice [at] europapark.de

The current information will be updated constantly. 

Latest update: 12.07.2021