COVID-19 – Meet & Celebrate Safely! | Conferainment

The health of visitors and employees has always been a top priority for Europa-Park. As for Europa-Park, comprehensive safety and hygiene rules to minimise the risk of infection also apply at the hotel resort and with respect to the Confertainment services. Of course, events are also carried out in strict compliance with the official requirements for dealing with COVID-19. All measures are always based on the currently applicable rules and regulation of the Ortenau district and the state government of Baden-Württemberg and are dynamically adapted to the situation.

Guests are also urged to behave in accordance with the latest regulations and to only visit a Confertainment Event at Europa-Park if they are in good health. In case a guest was in contact with a SARS-CoV-2 infected person within the past 14 days or had symptoms of a respiratory infection or high temperature a participation in the event is unfortunately not possible.

Venues
Our current seating plans are adapting the new distancing rules, including extended aisle widths. Subject to availability, your event will be re-booked to a bigger room, without extra charges.

Through our event technicians, we offer live streams to different venues on site as well as the digital connection with other, off site, locations. We are happy to adapt your event to the current regulations.

Food & Drinks
We have adapted our gastronomic offers to the current distancing and hygiene regulations.

It is our goal that you and your guests continue to feel safe and comfortable during their stay. This also applies to Confertainment. Stricter hygiene measures are being implemented on 13,000 square metres of event space and social distancing regulations are being observed. If available, events will be rebooked in larger rooms at no extra charge. In addition, the technology available in all conference rooms enables working with modern means of communication and the implementation of innovative formats. In view of the dynamic developments and in order to take into account the uncertainty of customers’ situations, Europa-Park has adjusted the cancellation deadlines and shortened them considerably.

We are happy to create a non-binding offer for you.

Please contact our Confertainment team at +497822 771 440 0, or via email. (confertainment [at] europapark.de)

Our protection and hygiene rules

for a safe stay during your event at Europa-Park

	Keep your distance - enough space for everyone We have enough space to keep the necessary minimum distance of 1.50 metres. Exceptions apply to families, partners and people who belong to the same household. There is also an exception for groups of visitors (max. 20 people) from a company or a business who can proof to be travelling together and for which traceability is guaranteed
	Wear a mouth-nose mask - protect others, wear a mask To protect everyone, mouth-nose protection is mandatory in closed rooms. This does not apply to seats, catering offers or individual trade fair stands and exhibitions, provided it is ensured that the minimum distance of 1.50 metres between people can be maintained.
	Regular hand washing Regular and thorough hand washing (at least 30 seconds) is essential for your hygiene.
	Coughing and sneezing Please note the sneeze and cough label. If you don't have a handkerchief to hand, hold the crook of your arm in front of your mouth and nose when sneezing and coughing and turn away from other people. And always: wash your hands thoroughly after blowing your nose, sneezing or coughing.
	No shaking hands We ask you not to shake hands, but give each other a smile instead.
	Avoid cloakroom If possible, please do not bring coats, jackets or bags into the building. For reasons of protection and hygiene, we can only offer you a limited cloakroom service. In case of doubt, you will be required to carry coats, jackets and bags with you, you will not be able to hand them in. For security reasons, we continue to randomly check bags that you carry with you.
	Use of sanitary facilities and elevators Our toilet rooms and passenger elevators may only be used by the number of people indicated on the doors at the same time. Our staff are instructed to ensure this.
	Providing personal data We need the first names, last names, address, telephone number and, if possible, the e-mail address of all guests during your event.
	We are looking ahead With distance markings, signs and route guidance, we help you to move around safely on our site.
	Health status Only visit if you are in good health. If you have had contact with someone infected with SARS-CoV-2 in the past 14 days, have symptoms of a respiratory tract infection or a high temperature, this unfortunately excludes a visit to Europa-Park or the event.
	Smart information via the Corona app Europa-Park recommends using the Coronavirus app of your country.

Our measures

	Increased cleaning and disinfection measures We have increased the cleaning and disinfection intervals on the entire site in accordance with the current requirements. All contact surfaces (handrails, door handles, elevators, ATMs, etc.) as well as the sanitary areas are cleaned and disinfected at regular intervals.
	Disinfection options You will find sufficient disinfection stands across the entire site.
	Catering As for catering the current rules for protection and hygiene apply in accordance with the current valid Corona Ordinance Baden-Württemberg.
	Ventilation With our modern ventilation systems, we ensure an optimal supply of fresh air. If necessary, the automatic ventilation is supplemented by manual airing (every 20 minutes for 5 minutes).
	Online registration We recommend that you register for your event online, we also offer contactless registration on site. By registering, we ensure that the health department can quickly identify contact persons in the event of a coronavirus infection. This is an essential part of our management and control of the density of people within an event.
	Floor markings & partitions Floor markings in all relevant areas help you comply with the social distancing rules. Our counters and bars are equipped with plexiglass panels to protect you and our staff.

¹ Price incl. VAT
² Prices incl. VAT, plus handling fee and postage
All information is subject to change.

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