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We are here for you!
Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

Fill out our contact form

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Ticketshop
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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

✔ Europa-Park tickets
✔ Rulantica tickets
✔ Rulantica comfort offers
✔ YULLBE tickets
✔ Event tickets
✔ Annual pass

To the ticket shop

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Booking
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Book your dream holiday
Booking
✔ Tickets and additional services
  • Best price guarantee for tickets
  • Earlier park entry
  • Book Rulantica tickets ahead of everyone else

✔ Best booking conditions

  • Booking without credit card possible
  • No prepayment required*
  • free cancellation up 3 days before arrival*
  • Special prices

* Reduced rates may have separate conditions

✔ Great selection of payment methods

✔ Only here: All accommodations and categories

✔ Loyalty program for overnight guests
More information

To the online booking

 

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Gift cards
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Pass on the joy
Gift cards

Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

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Online shop
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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

To the online shop

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No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

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Current information

Europa-Park Resort

We are looking forward to your visit to the Europa-Park Resort. To make sure you are well prepared for your stay, we have summarised the current requirements and latest information for you.

You will only need a valid, date specific entry ticket booked online in advance or, for overnight guests, a valid reservation confirmation for your visit to the Europa-Park Resort. The proof of authentication (vaccinated / recovered / tested) as well as the mask requirements are no longer in place for almost all areas of the Europa-Park Resort. Only during the use of the shuttle bus (between Rulantica, YULLBE and the Europa-Park hotels) and the stay in the Europa-Park first-aid station, the mask requirement (medical mask or FFP2 mask) remains.

What are you interested in?

Your quick access to the detailed information
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Important information for your visit

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Exchange
Europa-Park tickets, Rulantica tickets, event tickets, overnight stays, wellness & spa

To the exchange

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Detailed information about the offers
Europa-ParkRulanticathemed hotels and Camp ResortEuropa-Park Campingrestaurants, bars and caféswellness and sporteventsEuropa-Park ClubConfertainment

 

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All information regarding the requirements for your visit

1. Tickets and booking confirmation

In order to visit the Europa-Park Resort, you now only need a valid date specific entry ticket, or a reservation confirmation for overnight stays in the hotels.

Our tip: Book your entry tickets online in advance and benefit from a price advantage in the Mack International ticket shop. Best price tickets in combination with an overnight stay can be booked conveniently via the online booking system.

If you have exchanged your ticket, please bring the confirmation with you.

A proof of authorisation (vaccinated / recovered / tested) is no longer necessary. The mask requirement stays in place while using the shuttle bus (between Rulantica, YULLBE and the Europa-Park hotels) and if you have to visit the First Aid station. Wearing a mask is not mandatory in any other area.

Groups, who don't need a date-specific ticket prior to arrival

The following groups do not need a date-specific ticket prior to their visit of Europa-Park or Rulantica respectively, but will receive their ticket on site instead.

  • Small children aged under 4: entry to Europa-Park or Rulantica is possible without ticket but with an appropriate proof of age.
     
  • Birthday children until 12 years: you will receive your free entry ticket on the day of your birthday after providing an appropriate proof of age at the ticket counters 'Kasse', to the left at the Europa-Park main entrance, or directly in Rulantica. This applies on the actual birthday only and cannot be redeemed at a later day. 
     
  • Guests with disabilities: the normal regulations and offerings for guests with disabilities apply. Further information can be found at:

Please note the requirements for reduced entry prices or free entry for accompanying people.

2. Mask requirement

The mask requirements only currently applies in three situations:

  • while using the shuttle bus (between Rulantica, YULLBE and the Europa-Park hotels)
  • during emergencies
  • when visiting the First Aid station

In these situations, people aged 7+ must wear a face mask according to the State of Baden-Württemberg.

Medical or FFP2 masks may be worn. Please note, that wearing scarfs or fabric masks is not allowed. Instead of a FFP-2 mask, the following masks are also allowed: FFP-3, KN95, N95, KF94, KF95

Voluntary testing

Test centres and prices

Test centre

We currently offer 1 test centre on the Europa-Park premises, which is operated by CoviMedical GmbH ('15minutentest.de').

Walk by Hotel-Resort
Location: On the hotel 'El Andaluz' carpark
Opening times: 8am until 1pm
Antigen and PCR tests available, PCR Next Morning and Next Day available until 11am, PCR Rapid during regular opening hours.

TO THE TEST CENTRE

Prices

  • Antigen test: from €18.43¹ (free of charge for german guests)
  • PCR rapid (result within 25 minutes): from €131.50¹ 
  • PCR next morning (result by 10am the next morning): from €89.90¹ 
  • PCR next day (result by 11pm the next day): from €69.09¹ 

If you would like to convert an antigen test to a PCR test, please write an email to support [at] covimedical.de or support [at] ticket.io. You will then receive a voucher code, which will be credited when booking the PCR.

Positive test on site

If you are tested positive for SARS-CoV-2, you will and your anyone in your party have to leave the premises immediately and contact your local health authorities.
If your visit cannot take place due to the mentioned reasons, we offer a range of options. All relevant information can be found under Exchange
 

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Exchange

Ticket purchase before 21.05.2021

Applies to: Europa-Park, Rulantica

Your already purchased, date-specific tickets from closing periods during the Corona pandemic, as well as undated tickets continue to be valid and must be exchanged prior to your visit via the online ticket shop. 

The following tickets can be exchanged by yourself to a (new) visiting date at europapark.de/exchange

  • Date-specific tickets which were during a closing period due to the pandemic:
    • Europa-Park: 28.03.2020 until 27.05.2020 and 02.11.2020 until 20.05.2021
    • Rulantica: 16.03.2020 until 09.06.2020 and 02.11.2020 until 02.06.2021
  • Undated tickets (tickets of previous seasons may be subject to a surcharge)

To the ticket exchange

In case of another, government ordered closure, your purchased tickets will remain valid and can be exchanged for a different day via our ticket shop, free of charge. In special circumstances, please contact our guest service.

Ticket purchase after 20.05.2021 as well as future ticket purchases

Applies to: Europa-Park, Rulantica, YULLBE, events

You can request to change tickets which have been bought after 20.05.2021, if you have been in contact with a person infected with SARS-CoV-2 in the 14 days before your visit or show symptoms of a respiratory illness or have a high temperature.

The following regulations apply for your request to change tickets:

  • The request has to be received by us until 3 days before your visiting date at the latest. 
  • The request to change your ticket must be completed via our ticket shop. Please use the following form and select 'Request to change ticket': go to form
Overnight stays including tickets

Applies to: stays at the Europa-Park hotels, the Camp Resort or the Camping

The booking can be changed, exchanged for a voucher (print @ home), or cancelled until three days prior to your visit. Event tickets, groups and hotel New Year's packages are excluded from this regulation. To the online form

If you have booked your stay through a travel agent, please contact your agent

Wellness treatments

In order to cancel or change a wellness treatment until 12pm on the previous day, please contact our wellness team at +49 7822 860-5530 (daily from 10am until 7pm) or wellness [at] europapark.de

Our experience is that every change in the Coronavirus regulations lead to a large number of calls and emails that reach our customer service teams. We work as fast as we can to answer all your inquiries. Please understand that you may have to wait unusually long for a reply during these times. We will prioritise bookings which a close arrival date. If your inquiry isn’t time sensitive, please help us by contacting us at a later time.

General hygiene and safety rules

The health and safety of our guests and employees have always been our top priority. We have implemented all measures with great care, so that you can enjoy a carefree day with us.

You would like to be well prepared for you upcoming stay? We too!

For a healthy together
  • Health: We kindly ask you to visit the Europa-Park Theme Park & Resort only in good health.
  • Sneezing and coughing: We kindly ask you to follow the sneezing and coughing etiquette during your visit to the Europa-Park Theme Park & Resort.
  • Washing hands: Frequent and thorough hand-washing is strongly recommended. Please do this regularly. There are plenty of facilities available to do so.
  • Feeling unwell: If you feel unwell during your visit, please avoid contact with other guests and get in touch with a member of staff immediately. Please wear your mask and keep your distance.
  • Payment method: Please pay contactless, whenever possible.
  •  

Our service for you
  • Cleaning: For your safety, we clean and disinfect surfaces such as handrailings, doors handles, toilets, etc. in increased intervals. These are marked with the Europa-PArk hygiene seal. The process has been optimised to reduce waiting times.

Europa-Park

  • Ventilation – Attractions, shops and restaurants are ventilated in regular intervals, to maintain fresh air.

Rulantica

  • Ventilation – The efficient ventilation system of Rulantica guarantees constant air ventilation, as well as an increased air quality. The volume of the entire hall is exchanged approx. two times every hour.
     
  • Lounging areas – Loungers are available for free and in a large quantity and are disinfected regularly. The loungers have been set up with 1.5 metre distance to each other. We kindly ask you to use the same lounger during your visit and to maintain a distance of 1.5 metres to people outside of your household.

Europa-Park themed hotels

  • Ventilation – Gastronomy outlets as well as the public areas are ventilated in regular intervals, to maintain the supply of fresh air.

Legal

Please also note the updated park rules for Europa-Park and the park and bathing rules for Rulantica.

It is in all our interest and responsibility to follow these rules and to look after one another. Please follow the instructions by our staff.

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Detailed information regarding the individual offers

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Europa park achterbahn

Europa-Park

We are open daily from 9am until at least 6pm. With over 100 attractions, there is something for everyone! Go on an exotic journey through the Indonesian jungle with the Pirates of Batavia, experience extraordinary flights on the Silver Star or refresh yourself on one of our numerous water attractions.

You can find the current prices in the price overview.

To the Europa-Park homepage 

All ticket types and offers

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Day-tickets

Our tip: Book your entry tickets online in advance and benefit from a price advantage in the Mack International ticket shop. Best price tickets in combination with an overnight stay can be booked conveniently via the online booking system.

Unfortunately, spontaneous visits are not possible during the current situation. The general ticket conditions apply which you can view in the price overview.

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Exchange

If you cannot visit, we have summarised all relevant information under 'Exchange'.

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Preferred date is not available in the ticket shop

If a date is not available in the ticket shop, this means that the day is already sold out and unfortunately there are no more tickets available. To ensure that the minimum distances between our guests and employees can be maintained, we have limited the number of guests per day and introduced tickets that are dated for a specific day. We look forward to welcoming you again on another day.

Tip: When staying in the Europa-Park hotels, the Camp Resort or Europa-Park Camping, you benefit from our Europa-Park ticket guarantee! To the hotel reservation

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Gift tickets

If the date of the visit is decided, you can buy the tickets in advance in the ticket shop. If the date is not fixed, you can purchase a non-date-specific voucher ticket online in the ticket shop and the recipient can choose their own date.

At the time of purchase, the ticket is still undated and therefore not activated for the on-site visit. The voucher ticket can be dated and activated online in the ticket shop. Only after the successful online activation can the voucher ticket be used for admission on site.

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Parking tickets

Parking tickets purchased via the online ticket shop are valid for one year from the date of purchase. Parking tickets which have been purchased in 2020, have been extended by one year, meaning they are now valid for two years from date of purchase.

Your visit at Europa-Park

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Entry to Europa-Park

Spontaneous trips without previously purchased tickets are unfortunately not possible at the moment, as there is no guarantee for entry without prior purchase of a date-specific online ticket.

To enter the park, you will need your original ticket and, in case of a ticket exchange, the email confirmation as well. To reduce contact, we kindly ask you to scan your own ticket. You can present the QR-Code either on your mobile phone or in printed format. Our staff are on-hand to assist.

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Attractions
  • Unfortunately, Single Rider options are not currently available.
  • Please note that we are currently unable to accommodate seating requests at the following attractions. At the attractions blue fire Megacoaster, WODAN - Timburcoaster, Voletarium, Pirates in Batavia, Eurosat - CanCan Coaster and ARTHUR you will be allocated a seat. At all other attractions you can choose your seat.
  • The rides will be cleaned in certain intervals. The process will be optimised in the best way possible to reduce waiting times.

All attractions

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Food and drink

Due to the current situation, it is possible that various restaurants may not open. However, there will be plenty of gastronomic offers available in every themed area. Let yourself be surprised!

Please take note of the on site opening times of the bars and restaurants. More information about the gastronomy

The most important measures and regulations in the restaurant:

  • Keep a minimum distance of 1.5 metres from other people that do not belong to your group.
  • Please pay contactless, where possible.
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Virtual queueing

In addition to the measures on site, Europa-Park has introduced a digital technology in order to manage queues:

  • VirtualLine – Our Europa-Park & Rulantica App has been updated with a new feature. You can virtually queue at various attractions, with VirtualLine. More info
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Rulantica

Whether you are yearning for a rush of adrenalin or looking for a laid-back experience, the water world has got something in store for everybody

We are open daily from 10am until 10pm.

You can find the current prices in the price overview.

Additional information about the tickets

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Day-tickets

Our tip: Book your entry tickets online in advance and benefit from a price advantage in the Mack International ticket shop. Best price tickets in combination with an overnight stay can be booked conveniently via the online booking system.

Unfortunately, spontaneous visits are not possible during the current situation. The general ticket conditions apply which you can view in the price overview.

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Exchange

If you cannot visit, we have summarised all relevant information under 'Exchange'.

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How long in advance can tickets be purchased online?

Tickets for Rulantica can be purchased online in the ticket shop from 90 days before the day of the visit. In combination with a stay in a hotel or the Camp Resort, tickets can be booked more than 90 days in advance. To the hotel reservation

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Preferred date is not available in the ticket shop

If a date is not available in the ticket shop, this means that the day is already sold out and unfortunately there are no more tickets available. To ensure that the minimum distances between our guests and employees can be maintained, we have limited the number of guests per day and introduced tickets that are dated for a specific day. We look forward to welcoming you again on another day.

Tip: Tickets to these dates are often still available in combination with a stay in the Europa-Park hotels, Camp Resort or Europa-Park Camping! To the hotel reservation

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Gift tickets

If the date of the visit is decided, you can buy the tickets in advance in the ticket shop. If the date is not fixed, you can purchase a non-date-specific voucher ticket online in the ticket shop and the recipient can choose their own date.

At the time of purchase, the ticket is still undated and therefore not activated for the on-site visit. The voucher ticket can be dated and activated online in the ticket shop. Only after the successful online activation can the voucher ticket be used for admission on site.

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Parking tickets

Parking tickets purchased via the online ticket shop are valid for one year from the date of purchase. Parking tickets which have been purchased in 2020, have been extended by one year, meaning they are now valid for two years from date of purchase.

Your visit at Rulantica

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Attractions

You can slide, swim, and splash at your heart's content!
The saunas are also open.

Please pay attention to the general hygiene and safety regulations that apply in Rulantica until further notice.
To the attractions

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Food and drink

Enjoy the unique atmosphere in our restaurants and spoil yourself with culinary delights! The restaurants and bars are open and offer their usual, diverse selection. 

More information about the gastronomy

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Themed hotels and Camp Resort

The Europa-Park Hotels Guarantee

The following applies to bookings and arrivals until 06.11.2022: free change or cancellation until three days prior to your arrival. (except event tickets, group bookings and hotel New Year's packages).

To the hotel reservation

If you cannot visit, we have summarised all relevant information under 'Exchange'.

Hotel Shuttle Resort

The free Hotel Shuttle Resort operates on a ring route between the Europa-Park hotels, Rulantica, the Europa-Park entrance for hotel guests and YULLBE. Wearing a FFP-2 mask or medical face mask is mandatory according to the government Corona regulations for adults and children aged 6+.

Admission tickets

In order to be able to adhere to the limitation of the number of visitors, we have decided to offer day specific tickets instead of the seasonally valid admission tickets. When booking an overnight stay at the hotel or camp resort, admission tickets must be reserved at the same time. The visiting days are freely selectable during your stay. You do not have to choose the day in advance.

Table booking

Currently, it is mandatory to book a table for dinner! You can book a table online, directly after your hotel reservation. To the table booking

Wellness & spa

The sauna areas and the heated outdoor and indoor pools of the Europa-Park themed hotels are open. The wellness & spa areas are also open for treatments.

Sport

The fitness club 'Boston Red Sox', the fitness area 'Krønasår' and the Europa-Park Talent Academy are open.

Book and pay contactless

Please book your appointment in advance at wellness.europapark.de, call +49 (0) 7822 860-5530 or email us at wellness [at] europapark.de. Please pay contactless whenever you can.

We keep our distance but are here for each other!

In order to have stay with as little contact as possible we recommend the Europa-Park Hotel app. You can there use the contactless pre-check-in and check-out feature.

App Store     Google Play
 

If you provided your email address while booking, you will receive an email with the latest information about your stay before your arrival. Please provide your email address (for example, if you have booked your room through a travel agency, or if the hotel or Camp Resort have no direct contact details for other reasons). Please send your email address along with your booking number, the arrival date and your name to Registration.Booking [at] europapark.de.

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Events

Cancelled events
Events that have already been cancelled have been marked as such in the event calendar. If you have bought a ticket for an event that has since been cancelled, we will contact you via email automatically. This applies to all events of Europa-Park and the Europa-Park hotels. If you have any questions, please contact our guest service (gaesteservice [at] europapark.de).

Exchange
If you cannot visit, we have summarised all relevant information under 'Exchange'.
To 'Exchange'.

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Plan your visit with us

or surprise your loved ones
from
9.90
per person
1
YULLBE Gast vor dem YULLBE Y
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YULLBE

Discover new worlds with the new YULLBE GO Experiences.

To the tickets
from
28.50
per person
1
Wasserspaß im Frigg Tempel
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Rulantica

Water action and relaxation - the perfect mix.

To the tickets
from
47.00
per person
1
Eine Familie fährt Pegasus - Die YoungStar Achterbahn
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Europa-Park

Ride rollercoasters and stroll through all of Europe in just one day.

To the tickets
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Experience a Good Night's Sleep

A very special short break

To the reservation
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Hotel restaurants & bars

Book a table for your culinary time out!

To the table booking
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Europa park linie kreis

We are here for you

In special circumstances, please contact our guest service.

We are available on the phone Mondays to Sundays, from 9am until 3pm. We can advise you in German, English and French.

Our experience is that every change in the Coronavirus regulations lead to a large number of calls and emails that reach our customer service teams. We work as fast as we can to answer all your inquiries. Please understand that you may have to wait unusually long for a reply during these times. We will prioritise bookings which a close arrival date. If your inquiry isn’t time sensitive, please help us by contacting us at a later time. We have further organised a section with replies to questions regarding the current regulations on this website. The information is constantly updated by us and is always up-to-date. Please read these answers before contacting us, as we cannot reply to all questions in a timely manner at the moment.

You can reach us:

Phone: +49 7822 776 688
Email: gaesteservice [at] europapark.de

This page is constantly being updated.

Latest update: 26.04.2022