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Opening Hours
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Our current
Opening Hours

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

To the opening hours

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We are here for you!
Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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We are here for you!
Contact

Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +49 152 08 87 74 78
Email: camping@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

Send us an email:
info@rulantica.de

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Required fields are marked with a *

I have read the privacy statement.
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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

Send us an email:
confertainment [at] europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plane or with a group, it's easy to get here!

Our address:
Europa-Park-Straße 2
77977 Rust
Deutschland

Everything you need to know

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Park map
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Booking
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Book your dream holiday
Booking
Best conditions and largest choice.

 

To the hotel booking

 

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Gift cards
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Pass on the joy
Gift cards

Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

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Ticketshop
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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

To the ticket shop

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Online shop
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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Well informed
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The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

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Current information

Europa-Park

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

We cannot wait to be able to welcome you again and are well prepared to open as soon as possible. A comprehensive hygiene concept as well as numerous measures in order to minimise the risk of infection guarantee a safe stay at the entire Europa-Park Theme Park and Resort.

All changes at a glance

Go directly to your preferred topic.
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Exchange
Information for all guests who have already booked but could not visit due to the current restrictions.
To the exchange

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Date-specific tickets
Find out which ticket options are available
To the tickets

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Europa-Park
Plan your stay at the theme park and read about what you can expect upon your arrival.
To Europa-Park
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Hygiene & safety regulations
Find out about the current regulations so that everyone has a healthy time together.
To the regulations

 

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Exchange

Planned Europa-Park visit during the closing time

Your previously purchased tickets are still valid and must be converted free of charge in the ticket shop before your visit. This conversion option is available online in the ticket shop.

2020 summer tickets can be exchanged for 2021 summer tickets.

Winter tickets 2020/2021 remain valid. As soon as it is known when Europa-Park can reopen, winter tickets can also be exchanged into summer tickets at no extra charge. Currently, an exchange is not yet possible.

In special cases, please contact us at gaesteservice [at] europapark.de or call +497822 776 697. We are available by phone from Monday to Saturday from 9am until 1pm.

To the ticket shop

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Day-Specific Tickets

Entry tickets to Europa-Park

In order to limit the number of visitors, we have decided to introduce date-specific tickets instead of seasonal tickets. These tickets are available exclusively online in the ticket shop.

To the ticket shop

Already purchased, free or complimentary tickets can be exchange into date-specific tickets in the ticket shop. Entrance tickets from the previous seasons can be exchanged with a surcharge in the ticket shop. If applicable, the surcharge will be added after inserting the ticket number.

All information about the ticket exchange

You can find the current prices in the price overview.

All ticket types & offers

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Clubcard

You can find more information about the Clubcard and the current regulations on the Europa-Park Club info page.

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Tickets & stay

If you have booked Europa-Park tickets in combination with a hotel or Camp Resort stay, please note the information on the 'themed hotels' information page.

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Multiple-day tickets

Multiple-day stay
Currently the 2-day ticket is not available in the ticket shop. At the moment multiple-day tickets are only bookable in combination with an overnight stay at the Europa-Park hotels or the Camp Resort!
If you would like to experience a multiple-day stay at Europa-Park, you have the following options:

  • With overnight stay: Guests staying overnight have the option to add the multiple-day ticket to their hotel reservation. To the hotel reservation
  • Without overnight stay: You can buy two or more 1-day tickets for the required dates in the ticket shop. To the ticket shop.

 

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Visitors with disabilities

The reduced admission price will be granted upon presentation of a valid disabled ID on site at Europa-Park. You don't have to purchase a date-specific ticket in advance. This applies only to vistors with special needs and their accompanying person (valid disabled ID stating the letter B is required). All other accompanying persons must buy a date-specific tickets in advance via the ticket shop.

Please contact our team at the information office at the main entrance in order to receive the reduced admission price:

  • Free entry will be granted upon presentation of a disabled pass, with the note 'BI'.
  • Wheelchair users will receive free entry upon presentation of a disabled pass, with the note 'aG' (exceptional walking disability).
  • The reduced admission price of €47pp for you and one accompanying person will be granted when presenting a valid disabled ID stating the letter B (accompanying person required).
  • The reduced admission price of €47 is granted upon presentation of a disabled person's ID card.
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Groups & school classes

Groups and school classes that have already booked tickets will be automatically cancelled free of charge.

Guests with an overnight stay booking in one of the themed hotels of Europa-Park will be informed separately via email about their booking options.

In special cases please contact gruppen [at] europapark.de.

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Guests aged 60+

The reduced ticket price for guests aged 60+ is still valid and can be booked through our ticket shop. Except for the 'For all 60+ hotel package', there are currently no further offers and discounts for seniors. To the ticket shop

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Free entry under age 4 and for birthday children

Children aged under 4 can continue to visit Europa-Park free of charge and do not require a date-specific ticket.

The general rule applies to all birthday children: Free entry is only valid on the birthday, and cannot be postponed. Birthday children - as for children aged under 4 - do not need to purchase an online ticket.

Due to the current situation, we are unable to offer the children's birthday package at the moment. If you have already booked the package and the party could not take place, please contact gaesteservice [at] europapark.de. We will be happy to re-book the package for you.

Free entry for the birthday child will remain. For a birthday child no date-specific ticket is required - free entrance on the birthday is guaranteed!

 

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Parking tickets

Already purchased parking tickets remain valid and don't have to be exchanged in the ticket shop.

 

FAQ

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Groups of friends and families

Due to the Coronavirus regulations by the county of Baden-Württemberg, a minimum distance of 1.5 meters has to be kept in public spaces to all people who are not part of your family or household. In restaurants for example, this is being managed through the placing of guests and positioning of tables. Therefore, a visit of family friends or groups of friends is currently only possible when keeping the minimum distance.

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Preferred date is not available in the ticket shop

If a date is not available in the ticket shop, this means that the date is sold out and there are unfortunately no tickets available. In order to maintain minimum distances between our guests and employees, we have limited the number of guests per day and introduced date-specific tickets. We are happy to welcome you again on another day.

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Gift tickets

If the date of the visit is decided, you can buy the tickets in advance in the ticket shop. If the date is not fixed, you can purchase a non-date-specific voucher ticket online in the ticket shop and the recipient can choose their own date.

At the time of purchase, the ticket is still undated and therefore not activated for the on-site visit. The voucher ticket can be dated and activated online in the ticket shop. Only after the successful online activation can the voucher ticket be used for admission on site.

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Entry to Europa-Park

Spontaneous trips without previously purchased tickets are unfortunately not possible due to the current situation.

To enter the park, you will need your original ticket and, in case of a ticket exchange, the email confirmation as well. To reduce contact, we kindly ask you to scan your own ticket. You can present the QR-Code either on your mobile phone or in printed format. Our staff are on-hand to assist.

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Saving contact details

Due to the Coronavirus regulations for theme parks and sports facilities, we are obliged to collect and save contact information from our guests. The information will be deleted automatically four weeks after your visit.
Thank you for your cooperation.

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We look out for each other at Europa-Park

General hygiene and safety rules

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Europa park achterbahn

Your visit at Europa-Park

The offering & all measures on-site

We can’t wait to welcome you again and are well prepared to re-open at any time. A comprehensive hygiene concept as well as numerous measures to minimise the risk of infection guarantee a safe leisure experience throughout the Europa-Park Resort.

2021 summer season

Exotische Landschaften bei Piraten in Batavia

Attractions

With over 100 attractions, there is something for everyone! Go on an exotic journey through the Indonesian jungle with the Pirates of Batavia, experience extraordinary flights on the Silver Star or refresh yourself on one of our numerous water attractions.

Due to the current situation, the following attractions are unfortunately not available: ball pool at the Adventure Playground (Spain), ball pool (Holland), ball pool at Limerick Castle (Ireland), Casa de Aventura - All other attractions are in operation!

The following advice applies:

  • Unfortunately, Single Rider options are not currently available.
  • Please note that we are currently unable to accommodate seating requests. You will be allocated a seat at the attractions.
  • The rides will be cleaned in certain intervals. The process will be optimised in the best way possible to reduce waiting times.

All attractions

VirtualLine Angebot in der Europa-Park App

NEW: VirtualLine

You can virtually queue at selected attractions! We are giving you time - While you virtually wait at e.g. Pirates in Batavia or blue fire Megacoaster powered by Nord Stream 2, you can continue exploring the park, or spend your waiting time in a café. You can find VirtualLine in our Europa-Park & Rulantica App.

More info

Surpr'Ice with the Fire Tiger, tanzendes Paar, Eisshow

Shows & park events

It's showtime!

A varied show programme also awaits you during the summer season: In the ice show and in the 4D Magic Cinema you can immerse yourself in the exciting story of the Pirates in Batavia.

Take a sneak peek at the currently planned show programme within the 'Shows' section.

Due to the current situation, our popular park events and activities such as the Easter Village, the Swiss Festival or the Street Food Festival will unfortunately not take place.

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Food & drink

Enjoy the unique atmosphere in our restaurants and treat yourself to some culinary delights! Due to the official requirements provided by the authorities, it is possible that various restaurants may not open. However, there will be an attractive gastronomic offer in every themed area. Let yourself be surprised!

Please take note of the opening times of the bars & restaurants.

The most important measures and regulations in the restaurant

  • Keep a minimum distance of 1.5 metres from other people that do not belong to your group.
  • Wear a mouth-nose mask to protect those around you. You can of course take off the mask at the table.
  • Please pay contactless, where possible.
  • For contact tracing purposes, we are obliged to take your contact information. Please fill in the form properly.

It lies in our best interest and responsibility to follow these rules and take care of one another. Please follow the instructions from our staff.

Tip: Be sure to stop by the Bamboe Baai and Fjord Restaurant and discover some familiar dishes as well as many new ones!

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General hygiene and safety rules

The health and safety of our guests and employees have always been our top priority. We have implemented all measures with great care, so that you can enjoy a happy day with us.

For a healthy together

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Health
We kindly ask you to visit Europa-Park only in a good health condition. Visitors who were in contact with a person infected with SARS-CoV-2 in the last 14 days or show symptoms of a respiratory infection or high temperature, are not allowed to visit Europa-Park.

We adhere to the official requirements and are in constant exchange with the responsible authorities.

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Distance
Please pay attention to the minimum distance of at least 1.5 metres throughout your stay.

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Mouth-nose mask

  • Due to the mask requirement, you must wear a mouth-nose mask in all closed areas, waiting areas of all kind as well as during the use of attractions. Further, a mouth-nose-mask must also be worn outside if the minimum distance of 1.5 metres cannot be kept.
  • Please note that scarfs and handkerchiefs as well as visors are not permitted on the attractions due to safety reasons (multifunctional handkerchiefs' that sit firmly around the mouth and nose are exceptions).
  • We recommend that you bring your own mouth-nose mask. According to the official regulations of the state of Baden-Württemberg, masks are compulsory for persons over the aged 6+. According to these regulations, wearing a mask is compulsory and also a prerequisite for using the attractions. If, for example, you cannot reasonably be expected to wear a mouth-nose mask for medical reasons, we regret that we cannot allow you to use the attractions out of consideration for your fellow visitors.
  • Unfortunately, we cannot make any exemptions. Should the mask get wet, i.e. while using a water attraction, the mask requirement is still in place and a replacement mask must be worn. We recommend to bring several masks, or to visit our shops – we have come up with some nice motives for you.
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Sneezing & coughing
We kindly ask you to follow the sneezing and coughing etiquette during your visit to Europa-Park.

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Washing hands
Frequent and thorough hand-washing is strongly recommended. Please do this regularly. There are plenty of facilities available to do so.

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Feeling unwell
If you feel unwell during your visit, please avoid contact with other guests and get in touch with a member of staff. Please wear your mouth-nose mask.

Our service for you:

  • hansgrohe Handwash-Center - Washing your hands correctly must be learned. In the new hansgrohe Handwash-Center, Ed Euromaus will show you how to properly wash your hands.
  • Disinfection - Our mobile 'disinfectors' (artists with disinfectant dispensers) are available to you in the whole park. Please take advantage of this option. Additionally, our shops offer disinfectants to purchase.
  • Waiting area - you can find distance markers on the ground for your orientation in all waiting areas. Please note that only up to three persons from one household can stand in any one section.
  • Ventilation - Attractions, shops and restaurants are ventilated in regular intervals, to maintain fresh air.
  • Cleaning - For your safety, we are cleaning and disinfecting surfaces, such as handrails, door handles, toilettes, safety bars etc. in increased intervals. The rides will be cleaned additionally in specific intervals. The process has been optimised as much as possible to reduce waiting times.

In addition to the measures on site, Europa-Park has introduced digital technologies in order to manage queues and the minimum distance between visitors:

  • Distance Radar - With our new app (available for Android only), you can follow the distance rules in a playful way during your visit. If you keep a sufficient distance, you will have a chance of winning a VIP pass for VirtualLine attractions. You can find more information about the new 'Distance Radar' app on the detail page.
  • VirtualLine - our Europa-Park & Rulantica App has been updated with a new feature. You can virtually queue at various attractions, with VirtualLine. But, you can also virtually queue without a smartphone. More info.

General information

  • Payment method - Please pay contactless, whenever possible.
  • Closed areas - Please note that certain offers and services are limited, or currently not available. Thank you for your understanding.
  • Waiting time - We kindly ask for your understanding that there may be longer waiting times, due to the new rules and regulations.
  • Lifts - Please use the steps, if possible. The lifts are only to be used with you own family members.

Please also note our updated park rules.

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We are here for you

In special cases please contact our guest service.

We help you with your inquiry in German, English and French. We are available via phone Mondays to Saturdays from 9am until 1pm.

Get in touch:
Phone: +497822 776 697
Email: gaesteservice [at] europapark.de

Current information

Read the latest information from the Europa-Park Resort.

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Europa-Park Club
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Rulantica
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Themed hotels & Camp Resort
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Europa-Park Camping
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Events & evening cinema
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Wellness & Beauty
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Hotel restaurants & bars
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YULLBE

This information is being updated constantly.

Last update: 05.02.2021

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Current information about Europa-Park

Read the latest update about the current situation:

  • Change of booking
  • Hygiene & safety rules
  • Planning a future visit