Ico home ico_home Created with Sketch.
Areas
Ico home ico_home Created with Sketch.
All
Areas

Choose your preferred area

Ico suche ico_suche Created with Sketch.
Search
Ico suche ico_suche Created with Sketch.
Do you need help?
Search

What are you looking for?

Search results for

Ico kontakt telefon 0
Contact
Ico kontakt telefon 0
We are here for you!
Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

Fill out our contact form

Required fields are marked with a *

I have read the privacy statement.
Open contact form
Ico ticketshop tickets eintritt inaktiv ico_ticketshop_tickets_eintritt_inaktiv Created with Sketch.
Ticketshop
Ico ticketshop tickets eintritt inaktiv ico_ticketshop_tickets_eintritt_inaktiv Created with Sketch.
All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

✔ Europa-Park tickets
✔ Rulantica tickets
✔ Rulantica comfort offers
✔ YULLBE tickets
✔ Event tickets

To the ticket shop

Ico hotel inaktiv ibe vorteil zimmer kategorien ico_hotel_inaktiv_ibe-vorteil_zimmer_kategorien Created with Sketch.
Booking
Ico hotel inaktiv ibe vorteil zimmer kategorien ico_hotel_inaktiv_ibe-vorteil_zimmer_kategorien Created with Sketch.
Book your dream holiday
Booking
✔ Tickets and additional services
  • Best price guarantee for tickets

✔ Best booking conditions

  • Booking without credit card possible
  • No prepayment required*
  • free cancellation up 3 days before arrival*
  • Special prices

* Reduced rates may have separate conditions

✔ Great selection of payment methods

✔ Only here: All accommodations and categories

✔ Loyalty program for overnight guests
More information

To the online booking

 

Ico gutschein voucher geschenk ico_gutschein_voucher_geschenk Created with Sketch.
Gift cards
Ico gutschein voucher geschenk ico_gutschein_voucher_geschenk Created with Sketch.
Pass on the joy
Gift cards

Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

Ico sidebar onlineshop 01
Online shop
Ico sidebar onlineshop 01
Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

To the online shop

Ico newsletter alternative 2 ico_newsletter_alternative_2 Created with Sketch.
Newsletter
Ico newsletter alternative 2 ico_newsletter_alternative_2 Created with Sketch.
Well informed
Newsletter

No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

Subscribe to the newsletter

 

Ico deutschland deutsch 0
Language
Ico sprache ico_sprache Created with Sketch.
Choose your preferred
Language

Current information

Europa-Park Club
Ico neu englisch ico_neu_englisch Created with Sketch.

New annual ticket throughout 2022

Throughout 2022, we will offer a new annual ticket. We will inform you on this website, as soon as we have decided when the sale of this ticket will start. Please understand, that we cannot answer any inquiries regarding the new offer until then.

Regular Europa-Park visits with free prior reservations

If you hold a Clubcard with an expiry date after 27.03.2020 you can - within the individual remaining validity period of your Clubcard - visit Europa-Park regularly again: Simply reserve your preferred date in advance for free and visit Europa-Park with your reactivated Clubcard. Club Portal

 

Important information

Reactivation

  • With the beginning of the Covid pandemic, we have deactivated all Clubcards with the season start 2020 on 28.03.2020.
  • On 12.07.2021 we have reactivated Clubcards with an expiry date later than 27.03.2020, so that you can now use the remaining validity period of your Clubcard.
  • Clubcards which expired before 27.03.2020 have not been reactivated. Buying a new Clubcard is currently not possible. We will inform you as soon as this will be possible again.

Remaining period & validity

How long the Clubcard will be valid after reactivation depends on the regular expiry date:

  • To calculate the remaining validity period, we considered all days on which you couldn't visit Europa-Park due to the Covid pandemic. The period depends on the regular expiry date of your Clubcard. Would it have been valid until May 2020, this period will be shorter than if it would have been valid until September 2020.
  • Example: If your Clubcard would have regularly expired on 29.03.2020 (and therefore 2 days after the cut-off date), then your Clubcard will be valid for 2 days from 12.07.2021.
  • If the new expiry date falls into the 2022 off season (10.012022 until 26.03.2022, during this period Europa-Park will be closed), it will automatically be pushed into the summer season 2022 as a gesture of goodwill, so that you have the opportunity to make use of all your remaining days.

 

You can conveniently look up the new expiry date of your Clubcard online. Simply enter your Clubcard number and date of birth and the new expiry date will automatically be displayed. Check your expiry date

Calculation example 1

  • Regular validity until 28.04.2020
  • Number of days which could not be used: 32 days
  • → Calculation: 28.03.2020 to 28.04.2020
  • New expiry date: 12.08.2021 → Calculation: from 12.07.2021 → 32 days

Calculation example 2

  • Regular validity until 29.12.2020
  • Number of days which could not be used: 275 days
  • → Calculation: 28.03.2020 to 29.12.2020 (without 24.12.2020 and 25.12.2020) = 275 days
  • New expiry date: 30.06.2022
  • → Calculation: from 12.07.2021 → 275 days (without 13.11.2021, 24.12.2021, 25.12.2021 and 10.01.2022 to 27.03.2022)

Important: Unfortunately, we cannot give you any information about the expiry date of your Clubcard by telephone or at the reception desk.

Entry

  • As soon as the reservation has been made online in the Club Portal, your Clubcard will automatically be activated for the reserved day. Admission to Europa-Park on the reserved day is via your automatically activated Clubcard.
  • Overnight guests will receive an entry pass for the hotel entrance upon presentation of the ticket and the Clubcard at their hotel reception.
  • In order to visit us, you need a valid proof of authorisation. The valid proof of authorisation depends on the Corona stage that applies in the state of Baden-Württemberg on your visiting day. We have explained the respective proofs of authorisation for each stage on our website 'Latest information'. Due to high demand, response times of our guest service team may be longer at presentTo the current information

Reservations

  • With the reactivated Clubcard, you can make free bookings via the new Club Portal: Club Portal
  • The reservations can be freely selected - depending on the new term of your Clubcard. After logging into the Club Portal, the available days are automatically displayed in the calendar. The last possible day of visit depends on the individual term of your Clubcard. For example, if your reactivated Clubcard expires on 10.10.2021, you can choose your visit until this date. 
  • Reservations are possible for visiting days until 31.10.2022.
  • You can book 1 ticket per visiting day and reactivated Clubcard. If you have already booked a ticket for a specific day, you will have to choose a different day for your next booking.
  • The tickets cannot be passed on to third parties but must be redeemed by the Clubcard holder.
  • Reservations can only be made online via the new Club Portal. It is not possible to book via the ticket shop, by telephone or on site at the receptions or at the main entrance.
  • Throughout 2022, we will offer a new annual ticket. We will inform you on this website, as soon as we have decided when the sale of this ticket will start. Please understand, that we cannot answer any inquiries regarding the new offer until then.

Club Portal

  • The registration in the new Club Portal is done via your Clubcard number as well as your date of birth.
  • If there is no email address registered for your Clubcard number, an email address will be requested in the next step. You are welcome to use one email address for your whole family. We must collect this email address in accordance with the Corona rules & regulations of the state of Baden-Württemberg for possible contact tracing and it will only be used for this purpose.
  • If there is already an email address in the system, this step is not required and you can make the reservations directly.
  • The calendar will automatically show you the available days for the 2022 season. The last possible day to visit depends on the individual validity of your Clubcard.
  • If you want to make reservations for several Clubcard holders from your household, you can log in to the Club Portal one after the other and book the days individually.
  • As soon as the reservation has been made online in the Club Portal, your Clubcard will automatically be activated for the selected day. A renewed confirmation by email is not necessary and we do not send a reservation confirmation to the email address listed.
  • You can view your reservations at any time in the Club Portal.
  • Admission to Europa-Park on the reserved day is via your automatically activated Clubcard.
  • If you wish to cancel a reservation, please contact club [at] europapark.de directly. You cannot use the Club Portal to make cancellations. Reservations can neither be cancelled at hotel reception nor by telephone.
  • We reserve the right to ban Clubcard holders who repeatedly book tickets but fail to redeem them.

Children aged 4 to 6 years

We offer a special children ticket at a cost of €20 for children aged 4 to 6 years. You can use these special tickets for your child if you have a re-activated Clubcard and have parental authority. You will receive the tickets upon presentation of a birth certificate at the check-out desks at the Europa-Park main entrance, or at the reception when staying in one of our hotels. The special children tickets are not available via the phone, email, in the Club portal or the ticket shop. 

New Purchase & Extension

Throughout 2022, we will offer a new annual ticket. We will inform you on this website as soon as we have confirmed when the sale will begin. Please understand, that we cannot reply to inquiries over the phone or in writing until then. An extension of current Clubcards is not possible.

Parking pass

Your parking pass has also been reactivated.
The extension of the parking pass is based on your Clubcard.

Partner parks

Unfortunately, a visit to our partner theme parks with your Clubcard, as well as a visit to Europa-Park from annual pass holders from other partner theme parks, is currently not possible until further notice.

Ico newsletter alternative 2 ico_newsletter_alternative_2 Created with Sketch.

We are here for you

If you have any questions regarding your Clubcard, please don't hesitate to contact us. Please fill in the Club form to do so. We will get in touch as soon as possible.

To the Club form

The current information will be updated constantly. 

Latest update: 22.11.2021