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Opening Hours
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Our current
Opening Hours

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

To the opening hours

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Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +49 152 08 87 74 78
Email: camping@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

Send us an email:
info@rulantica.de

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We are here for you!
Contact

Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

Send us an email:
confertainment [at] europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plane or with a group, it's easy to get here!

Our address:
Europa-Park-Straße 2
77977 Rust
Deutschland

Everything you need to know

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Ticketshop
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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

To the ticket shop

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Booking
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Best conditions and largest choice.

 

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Pure joy: An unforgettable stay or a relaxing wellness treatment

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Overnight vouchers

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Online shop
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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Well informed
Newsletter

No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

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Distance Radar

Distance Radar

Everybody is talking about social distancing - but it is not easy to practice. Distance Radar motivates visitors in a playful way to keep distances during your visit.

  • Keep an eye on your current distances, and find out about your average daily distance (to other app users)
  • Add your companions to the app to exclude them from the distance measurement
  • When you keep appropriate distance, you will get more chances of winning a VIP pass for VirtualLine attractions.

In addition to this, Distance Radar offers tips and information about our measures on-site. Distance Radar is your helpful companion for a safe and comfortable visit to Europa-Park.

Background

Coronavirus has a significant impact on our every day life. We have to adjust and learn new ways of behaviour. The health and safety of our guests and employees has always been our top priority. I addition to plentiful protection and hygiene measures on site, Europa-Park has been working on a potential new app offer during these unprecedented times. Distance Radar (Available in German, English and French).

Goals

The main goal of the app is to remind and encourage Europa-Park's visitors in a playful way to maintain the social distancing rules. The use of the app is voluntary, but there are great surprises for all those users who act respectfully and maintain the minimum distance during their stay.

How does the app work?

The smartphones measure the distance to each other. Points are given based on the average distance during the stay. App users will be notified in regular intervals if they don't keep the minimum distance. Members of a family or smallest groups can assign each other to a group in order to exclude the devices from the distance measuring.

Technology

We will use the Bluetooth LE (low energy) standard. The distance is being measured based on the signal strength. Each smart phone which has the app installed sends as an iBeacon and scans the area for other devices.

Motivation and surprises

The behaviour will be evaluated from two perspectives:

  • App users can see the distance to other users at any time
  • App users can see their overall score, based on the overall behaviour throughout the day

The overall score will be displayed in form of a speedometer. This is split into three areas:

  • Red: The overall behaviour disregards the social distancing guidelines
  • Yellow: There is room for improvement
  • Green: The average behaviour is (very) good, social distancing has been observed

On top of the visual motivation within the app we are planning to offer all those visitors who are in the green area of the speedometer the chance to win priority access to selected attractions several times throughout the day.

Data Protection

Data security and the privacy of the app users are paramount when developing this app. We are in close contact with experts and are implementing several technical solutions in order to guarantee that.

 

The app is only available in the Play Store.

Download now!

 

For press inquiries or interest in the project, please get in touch at:
info [at] macknext.de or by calling us at +49 7822 77 18288

If you have questions or feedback on how we can improve the app even further, simply write an e-mail to app [at] europapark.de.

We look forward to your rating and feedback!

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Current information about Europa-Park

Read the latest update about the current situation:

  • Change of booking
  • Hygiene & safety rules
  • Planning a future visit