Groups

Booking & enquiry

• Private groups: The group price only applies when the organiser redeems the tickets for the whole group. Upon arrival, we ask the group leader to proceed to the entry control together with the group. Once the required documents have been checked (see here for additional information regarding the requirements for your visit) for each group member, you can proceed to the bag check. After that, the tickets can be collected by the organiser upon presentation of the booking confirmation from the ticket booth 'Kasse' on the left at the main entrance of Europa-Park and handed out to the group.
  Please note, that all required documents (proof of authorisation, booking confirmation of the group, photo ID, medical face mask) must be presented at the entry control by the group leader, too. 
• (Bus) travel companies: The group price only applies when the bus driver redeems the tickets for the whole group. Upon arrival, the address of the travel company must be given at the bus ticket counter (directly at bus carpark). Once you have collected the entry tickets from the bus ticket counter, please proceed with our group to the to the entry gates. Once the required documents have been checked (see here for additional information regarding the requirements for your visit) for each group member, you can proceed to the bag check. 
  Please note, that all required documents (proof of authorisation, booking confirmation of the group, photo ID, medical face mask) must be presented at the entry gates by the group leader, too. 
• Payment and collection of the group tickets happens onsite on the day of arrival. For tour operators, a payment on account is also possible upon request.
• The information regarding number of people can be updated on site on the day of your visit.
• Complete cancellations are possible until 14 days prior to the day of visit, are free of charge and have to be received in writing.
• The coach driver receives their usual package of services on site. Please note, the coach driver room is open, however, the lying area on the second floor is closed until further notice.

The group price is only valid when groups are preregistered.

Register now