Read the latest update about the current situation:
- Change of booking
- Hygiene & safety rules
- Planning a future visit
In order to plan your stay the best way possible, we have summarised in the following the most important information for you.
Print online, or at the box office there are discounted tickets for visitors with disabilities.
Guests with disabilities
Disability ID with the imprint 'B' required. The accompanying person will also receive a reduced ticket price.
Disability ID with the imprint 'BI' required.
Disability ID with the imprint 'aG' required.
Reduced prices are granted upon presentation of a valid ID.
We are very committed to make as many attractions and shows as possible accessible to visitors with disabilities.
The majority of attractions are accessible to wheelchair users, provided that they can get out of the wheelchair independently. Tip for wheelchair users: Use the EP-Express to get from one attraction to the next quickly and easily. The trains are equipped with wheelchair-accessible entry and exit.
All shows have specially designated spaces for wheelchair users. Please use the side entrance and exit at the 'Europa-Park Teatro' (Italy) and the 'Globe Theater' (England) and the elevator at the Spanish Arena. If there are no separate entrances for visitors with disabilities, please get in touch with our on-site staff who will be happy to assist you.
For safety reasons, we are not permitted to allow the transport of people with walking and visual impairments on all rides. You can see all attractions with the respective approval in our ‘Rider Guide’: View Rider Guide.
If you are able to notice optical warning signs and guidance systems, walk independently and to climb high stairs safely, then you are welcome to use these rides.
For more detailed information, please refer to the visitor information office at the lake, in the centre of the park (English themed area).
In the front part of the visitor car park there are designated parking spaces for visitors with disabilities. Blind persons and wheelchair users, with the symbol aG and Bl on their handicapped ID card, receive a free parking pass which allows free parking on 365 days.
'Express Lane': This magic carpet takes you easily from the car park to the main entrance, so you can enjoy the wide range of attractions at Europa-Park even faster.
A wheelchair rental point is located at the main entrance. Wheelchairs are available for the duration of your park visit, according to availability, for a fee of €3.00 (plus deposit of ID card). To be safe, you are welcome to reserve a wheelchair in advance, either via email to kontrolle-he [at] europapark.de, or by calling +497822 772 820 0.
Special toilets for visitors with disabilities are located at the main entrance, in the 'German Allee', in Italy, France, Greece, Russia, Scandinavia, Spain as well as in Austria, opposite the exit of the water ride.
The accessible rooms of the Europa-Park hotels meet all of your individual requirements - with plenty of space to relax and unwind.
Book a dreamy short holiday in one of our park-owned 4* themed hotels via our online booking portal. Select the filter option 'only show accessible rooms' for this, and find your optimal room offer quicker.
All tips for the hotel stay.