Europa-Park is in hibernation and opens its gates again on 25.03.2023.
The water world Rulantica, YULLBE, Eatrenalin as well as most of our 4-star (superior) themed hotels are open continuously during the low season for you and your loved ones.
A magical stay means being well-prepared! We have summarised the most important information for you, so that you can be well informed and look forward to your visit to Europa-Park with plenty of anticipation!
Europa-Park is open during the summer and Halloween seasons from 9am to at least 6pm. During HALLOWinter and the winter season, visitors can be amazed and enchanted from 11am to at least 7pm.
The theme park is constantly changing and offers a unique atmosphere for every season: In spring, thousands upon thousands of flowers bloom in Europa-Park to drive away the winter blues, in the summer months the wide variety of water attractions offer welcome refreshment. During Halloween, Europa-Park is transformed into an enchanted place with countless pumpkins and a floral autumn landscape and during HALLOWinter and Winter Magic weeks, a Christmassy winter wonderland are waiting for the visitors.
Disabled guests with a note on their disability card that an accompanying person is required will also receive a reduced entry price for an accompanying person.
Designated parking spaces for guests with disabilities can be found in the front section of the visitor car park.
You can obtain a parking ticket on-site from the appropriate machines or in the Mack International Ticketshop.
Guests who are permanently dependent on a wheelchair, as well as blind guests, with disability cards are able to obtain a free parking ticket at the Information Desk at the main entrance.
Assistance dogs, which are identified by the appropriate vest, may be taken along in selected shows in which no animals are used. The dogs must be kept close to the owner and the instructions of the show staff must be followed. A hygiene kit for disposing of dog excrement must be carried with you at all times.
Animals are generally not permitted on rides. Exceptions to this are our means of transport the EP-Express, Monorail Train and Panorama Train, as well as the Euro-Tower attraction, where assistance dogs may be taken along.
You will find the wheelchair rental area at the main entrance. Depending on availability, you will be able to rent a wheelchair for the duration of your visit to the park for a fee of €3.00¹ and by depositing your ID.
To be on the safe side, you are also welcome to reserve a wheelchair in good time before your visit by sending an e-mail to kontrolle-he [at] europapark.de.
You can get from one themed area to another quickly and comfortably using the EP Express. The trains have wheelchair-accessible boarding and the option of alighting in the rear compartment, and there is space for two wheelchairs. In addition, the Monorail Train and Panorama Train are available as transport options in the park, but these cannot be used with a wheelchair.
Europa-Park is largely barrier-free. The Valais village in the Swiss themed area, the Spanish themed area and parts of the Irish themed area may be a bit more difficult for wheelchair users to traverse due to the paving in these areas.
At the Information at the Tower (French themed area) and the Information at the Lake (English themed area) you are able receive on-site support regarding questions about accessibility in Europa-Park.
Seating options are available in all themed areas, for example park benches. You will find more seating and picnic options in the historic Balthasar Castle garden in the German themed area and next to Melusina Snacks & Drinks in the Luxembourg themed area. For a bit more peace and quiet, we recommend a trip to our historic Castle Park.
Special toilets for guests with disabilities can be found at
At the main entrance, near the pram rental station, there is a room with sanitary facilities for guests with disabilities. This room is equipped with a people lift with a universal connection for your own cloth. We kindly ask you to carry such a cloth if you would like to use the sanitary facilities in this room. In order to get the keys for the room, please contact the staff at our pram rental station. You will be asked to leave an identification document as a deposit.
All our restaurants are barrier-free and can therefore be accessed with a wheelchair. If you have any questions on-site, you are welcome to contact our catering staff at any time.
All shows have specially designated spaces for guests in wheelchairs.
Please use the side entrance or exit at the Europa-Park Teatro (Italian themed area) and the Globe Theatre (English themed area) and the lift at the Spanish Arena (Spanish themed area).
If there are no designated entrances for guests with disabilities, please contact our on-site staff who will be happy to assist you.
The Technical Control Board (TÜV Süd) and the manufacturers of the attractions specify certain guidelines that must be met in order to be allowed to use the attractions. You can also find this information on our attraction signs at the entrances to the attractions.
The minimum requirements for using the attractions for guests with disabilities can be found on the following subpages:
Should you need medical assistance on-site, please utilise the first-aid station in the Russian themed area behind the Euro-Mir attraction.
In the event of an emergency, please speak to the next member of staff, who will inform our paramedics immediately.
Guests in wheelchairs |
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Guests with amputations/prostheses |
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Guests with visual impairments |
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Guests with hearing impairments |
Guests |
1-day ticket | 2-day ticket | Annual pass |
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Guests with disabilities (4 to 15 years old)
Disability ID required. Tickets are only available on-site at the information desk at the main entrance. |
from €47.00¹ | from €86.00¹ | €130.00¹ ResortPass Silver €230.00¹ ResortPass Gold |
Guests with disabilities (16 years and older)
Disability ID required. |
from €47.00¹ | from €86.00¹ | €195.00¹ ResortPass Silver €345.00¹ ResortPass Gold |
Accompanying person required |
from €47.00¹ | from €86.00¹ | €225.00¹ ResortPass Silver €395.00¹ ResortPass Gold |
Guests with visual impairments Disability ID required. Applies to blind guests only. |
Free entry | Free entry | Free entry No ResortPass required |
Guests in wheelchairs Disability ID required. Applies only to guests who are permanently dependent on a wheelchair. |
Free entry | Free entry | Free entry No ResortPass required |
Please select the ‘special rate’ tariff option in the Mack International ticket shop in order to benefit from the reduced price and then show your severely handicapped ID when entering the Europa-Park.
The reduced prices are granted upon presentation of a corresponding, valid ID.
Admission is free for children under 4 years of age.
Our tip: Combine your visit to Europa-Park with a fantastic overnight stay in our themed hotels and benefit from our best price guarantee, as well as flexible booking and cancellation conditions. The best thing about it is that, as an overnight guest, you can enjoy Europa-Park half an hour earlier than day guests in the summer season, and an hour in the winter season, by using the hotel entrance.
General information
We are committed to making as many attractions accessible to guests with disabilities as possible. As part of this, a number of attractions are already accessible to guests with physical disabilities and visual impairments.
The minimum requirements for the use of attractions by guests with disabilities can be found on each the following subpages:
Please note:
Priority access to attractions
As a rule, guests with disabilities (for which the restrictions specified by the TÜV do not apply) have access to the attractions via the exit in order to avoid long waiting times. An identification document (disability ID, autism pass or similar) must be shown to the operator of the ride. One accompanying person is permitted.
This rule has been expanded to allow guests with disabilities to make use of some rides with a maximum of four accompanying persons. Please contact the Information at the Tower or the Information at the Lake. There you will receive a green card upon presentation of the legitimation paper (disability ID, autism pass or similar). You can use six attractions of your choice (subject to compliance with safety regulations) by presenting this card in conjunction with the identification paper. Please understand that family and friends are only allowed to travel together with the owner of the identification paper.
Park map with navigation
See where you are in the park map view, as well as what's in your area or even allow the app to navigate you directly to your next destination. The localisation takes place using the activated GPS.
Current wait and show times
Find out about the current waiting times and the start times of the next shows.
Seize every minute
We give you the gift of time - for example, if you queue up virtually at the blue fire Megacoaster, you can continue to explore the park thanks to VirtualLine or spend the waiting time in the café.
If you have any questions, please do not hesitate to contact our staff. We will be happy to help you - talk to us!
Info line:+49 7822 776 688
E-Mail: info [at] europapark.de