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Opening Hours
Our current
Opening Hours

Open again on 25.03.2023

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Contact
We are here for you!
Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Arrival
All details about
Arrival

Whether you are travelling by car, train, plane or with a group, it's easy to get here!

Our address:
Europa-Park-Straße 2
77977 Rust
Deutschland

Everything you need to know

Park map
Interactive
Park map
Ticketshop
All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

✔ Europa-Park tickets
✔ Rulantica tickets
✔ Rulantica Komfort offers
✔ YULLBE tickets
✔ Event tickets
✔ Annual pass
✔ Eatrenalin tickets

To the ticket shop

Booking
Book your dream holiday
Booking
✔ Tickets and additional services
  • Best price guarantee for tickets
  • Earlier park entry
  • Book Rulantica tickets ahead of everyone else

✔ Best booking conditions

  • Booking without credit card possible
  • No prepayment required*
  • free cancellation up 3 days before arrival*
  • Special prices

* Reduced rates may have separate conditions

✔ Great selection of payment methods

✔ Only here: All accommodations and categories

✔ Loyalty program for overnight guests
More information

To the online booking

 

Gift cards
Pass on the joy
Gift cards

Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

Online shop
Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

To the online shop

Newsletter
Well informed
Newsletter

No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

Subscribe to the newsletter

 

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Visitors with disabilities

All important information for an unforgettable visit to Europa-Park

A magical stay means being well-prepared! We have summarised the most important information for you, so that you can be well informed and look forward to your visit to Europa-Park with plenty of anticipation!

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General information

Opening hours

Fun all year round

Europa-Park is open during the summer and Halloween seasons from 9am to at least 6pm. During HALLOWinter and the winter season, visitors can be amazed and enchanted from 11am to at least 7pm.

The theme park is constantly changing and offers a unique atmosphere for every season: In spring, thousands upon thousands of flowers bloom in Europa-Park to drive away the winter blues, in the summer months the wide variety of water attractions offer welcome refreshment. During Halloween, Europa-Park is transformed into an enchanted place with countless pumpkins and a floral autumn landscape and during HALLOWinter and Winter Magic weeks, a Christmassy winter wonderland are waiting for the visitors. 

To the opening hours

 

Accompanying persons

Disabled guests with a note on their disability card that an accompanying person is required will also receive a reduced entry price for an accompanying person.

More info

 

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Disabled parking space

Designated parking spaces for guests with disabilities can be found in the front section of the visitor car park.

You can obtain a parking ticket on-site from the appropriate machines or in the Mack International Ticketshop.

Guests who are permanently dependent on a wheelchair, as well as blind guests, with disability cards are able to obtain a free parking ticket at the Information Desk at the main entrance.

Buy car park ticket

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Guide dogs & assistance dogs

Assistance dogs, which are identified by the appropriate vest, may be taken along in selected shows in which no animals are used. The dogs must be kept close to the owner and the instructions of the show staff must be followed. A hygiene kit for disposing of dog excrement must be carried with you at all times.

Animals are generally not permitted on rides. Exceptions to this are our means of transport the EP-Express, Monorail Train and Panorama Train, as well as the Euro-Tower attraction, where assistance dogs may be taken along.

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Wheelchair rental

You will find the wheelchair rental area at the main entrance. Depending on availability, you will be able to rent a wheelchair for the duration of your visit to the park for a fee of €3.00¹ and by depositing your ID.

To be on the safe side, you are also welcome to reserve a wheelchair in good time before your visit by sending an e-mail to kontrolle-he [at] europapark.de.

Transport options & routes

You can get from one themed area to another quickly and comfortably using the EP Express. The trains have wheelchair-accessible boarding and the option of alighting in the rear compartment, and there is space for two wheelchairs. In addition, the Monorail Train and Panorama Train are available as transport options in the park, but these cannot be used with a wheelchair.

Europa-Park is largely barrier-free. The Valais village in the Swiss themed area, the Spanish themed area and parts of the Irish themed area may be a bit more difficult for wheelchair users to traverse due to the paving in these areas.

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Information points

At the Information at the Tower (French themed area) and the Information at the Lake (English themed area) you are able receive on-site support regarding questions about accessibility in Europa-Park.

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Opportunities to rest

Seating options are available in all themed areas, for example park benches. You will find more seating and picnic options in the historic Balthasar Castle garden in the German themed area and next to Melusina Snacks & Drinks in the Luxembourg themed area. For a bit more peace and quiet, we recommend a trip to our historic Castle Park.

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Toilets

Special toilets for guests with disabilities can be found at

  • Main entrance,
  • in the German Allee,
  • in the Italian themed area,
  • in the French themed area,
  • in the Greek themed area,
  • in the Russian themed area,
  • in the Scandinavian theme area,
  • in the Spanish themed area,
  • as well as in the Austrian themed area.

Sanitary facilities for guests with disabilities

At the main entrance, near the pram rental station, there is a room with sanitary facilities for guests with disabilities. This room is equipped with a people lift with a universal connection for your own cloth. We kindly ask you to carry such a cloth if you would like to use the sanitary facilities in this room. In order to get the keys for the room, please contact the staff at our pram rental station. You will be asked to leave an identification document as a deposit.

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Restaurants

All our restaurants are barrier-free and can therefore be accessed with a wheelchair. If you have any questions on-site, you are welcome to contact our catering staff at any time.

Shows

All shows have specially designated spaces for guests in wheelchairs.

Please use the side entrance or exit at the Europa-Park Teatro (Italian themed area) and the Globe Theatre (English themed area) and the lift at the Spanish Arena (Spanish themed area).

If there are no designated entrances for guests with disabilities, please contact our on-site staff who will be happy to assist you.

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Safety

The Technical Control Board (TÜV Süd) and the manufacturers of the attractions specify certain guidelines that must be met in order to be allowed to use the attractions. You can also find this information on our attraction signs at the entrances to the attractions.

The minimum requirements for using the attractions for guests with disabilities can be found on the following subpages:

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First aid

Should you need medical assistance on-site, please utilise the first-aid station in the Russian themed area behind the Euro-Mir attraction.

In the event of an emergency, please speak to the next member of staff, who will inform our paramedics immediately.

Detailed information for you

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Guests in wheelchairs
To the information

Guests with amputations/prostheses
To the information

Guests with visual impairments
To the information

Guests with hearing impairments
To the information

 

Entrance fees and tickets

Discounted tickets for guests with disabilities are available online in our ticket shop or at the on-site ticket offices

Guests

1-day ticket 2-day ticket Annual pass
Guests with disabilities (4 to 15 years old)

Disability ID required.

Tickets are only available on-site at the information desk at the main entrance.

from €47.00¹ from €86.00¹ €130.00¹ ResortPass Silver
€230.00¹ ResortPass Gold
Guests with disabilities (16 years and older)

Disability ID required.

from €47.00¹ from €86.00¹ €195.00¹ ResortPass Silver
€345.00¹ ResortPass Gold

Accompanying person required
Disability ID with a note that an accompanying person is required.
The accompanying person (from at least 16 years) receives the reduced entry fee for day tickets, but not when purchasing a ResortPass annual ticket.

from €47.00¹ from €86.00¹ €225.00¹ ResortPass Silver
€395.00¹ ResortPass Gold
Guests with visual impairments
Disability ID required. Applies to blind guests only.
Free entry Free entry Free entry
No ResortPass required
Guests in wheelchairs
Disability ID required. Applies only to guests who are permanently dependent on a wheelchair.
Free entry Free entry Free entry
No ResortPass required

Please select the ‘special rate’ tariff option in the Mack International ticket shop in order to benefit from the reduced price and then show your severely handicapped ID when entering the Europa-Park.

The reduced prices are granted upon presentation of a corresponding, valid ID.

Admission is free for children under 4 years of age.

Our tip: Combine your visit to Europa-Park with a fantastic overnight stay in our themed hotels and benefit from our best price guarantee, as well as flexible booking and cancellation conditions. The best thing about it is that, as an overnight guest, you can enjoy Europa-Park half an hour earlier than day guests in the summer season, and an hour in the winter season, by using the hotel entrance.

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Attractions

General information

We are committed to making as many attractions accessible to guests with disabilities as possible. As part of this, a number of attractions are already accessible to guests with physical disabilities and visual impairments.

The minimum requirements for the use of attractions by guests with disabilities can be found on each the following subpages:

 

Please note:

  • Only use an attraction if you are physically able to do so. If necessary, talk to your doctor before your visit.
  • Both the minimum height and the minimum age must be met for all of our attractions. Some ride systems also have a maximum size. If the limits are either not reached or exceeded, use of the attraction cannot be permitted.
  • Some of our rides experience high lift forces, which is why these rides use special restraint systems. If these restraint systems are not working properly, they cannot be used.
  • Persons who are under the noticeable influence of alcohol, drugs or medication cannot be permitted to ride.
  • Persons with acute injuries or who have recently had an operation may not be permitted to ride.
  • Animals such as assistance dogs, for example, cannot generally be taken on rides. (Means of transport and Euro Tower excluded).
  • Loose, sharp or bulky items or medical supplies may not be allowed on a ride.
  • Boarding and disembarking must be done independently and communication with our employees must be guaranteed. If necessary, this must be done with the help of an accompanying person who is at least 16 years old and who is able to walk, see and hear without restrictions.
  • In the case of guests with disabilities who are able to use a ride, evacuation may take longer as this may be carried out by specially trained personnel.

 

Priority access to attractions

As a rule, guests with disabilities (for which the restrictions specified by the TÜV do not apply) have access to the attractions via the exit in order to avoid long waiting times. An identification document (disability ID, autism pass or similar) must be shown to the operator of the ride. One accompanying person is permitted.

This rule has been expanded to allow guests with disabilities to make use of some rides with a maximum of four accompanying persons. Please contact the Information at the Tower or the Information at the Lake. There you will receive a green card upon presentation of the legitimation paper (disability ID, autism pass or similar). You can use six attractions of your choice (subject to compliance with safety regulations) by presenting this card in conjunction with the identification paper. Please understand that family and friends are only allowed to travel together with the owner of the identification paper.

Tip: Europa-Park & Rulantica App

Your perfect companion

Park map with navigation
See where you are in the park map view, as well as what's in your area or even allow the app to navigate you directly to your next destination. The localisation takes place using the activated GPS.

Current wait and show times
Find out about the current waiting times and the start times of the next shows.

Seize every minute
We give you the gift of time - for example, if you queue up virtually at the blue fire Megacoaster, you can continue to explore the park thanks to VirtualLine or spend the waiting time in the café.

More information about the app

Further information about the Europa-Park Resort

Premium Präsidentensuite Doppelbett

Stay & enjoy

The disabled-accessible and handicap-friendly rooms of the Europa-Park hotels meet all your individual requirements - with plenty of space for wellness and relaxation.

Book a dreamy short trip in one of our park's own 4* (superior) themed hotels and use the filter option ‘Show only disabled-accessible/handicap-friendly rooms’. This is how you go directly to your ideal room offer on our online booking portal.

All tips for your hotel stay.

EP-Express im Themenbereich Griechenland

Transport options to Europa-Park

As a hotel guest at Europa-Park Resort, you have the opportunity to use the EP-Express Station ‘Hotels’ to get to the various themed areas of Europa-Park. The trains are in the rearmost compartment with wheelchair-accessible entry and exit and there is space for two wheelchairs.

Next stops: Spain, Greece and Alexanderplatz (German themed area).

In addition, all theme hotels, the Europa-Park entrance for hotel guests, YULLBE and the Rulantica entrance for hotel guests can be reached with the free hotel shuttle resort. This runs as a ring bus service daily, at regular intervals (at least every 30 minutes).

All departure times can be found here.

Contact

We are there for you

If you have any questions, please do not hesitate to contact our staff. We will be happy to help you - talk to us!

Info line:+49 7822 776 688

E-Mail: info [at] europapark.de

 

 

Our offers during the off-season

Europa-Park is in hibernation and opens its gates again on 25.03.2023.
The water world Rulantica, YULLBE, Eatrenalin as well as most of our 4-star (superior) themed hotels are open continuously during the low season for you and your loved ones.