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Guests in wheelchairs at Europa-Park

Our top priority is to enable you to have a carefree, safe and great stay at Europa-Park. Guests in wheelchairs will therefore find general information below, information on using the attractions, on transport options and routes, on visiting the show and on taking a break in our restaurants, bars and cafés. This way you are able to prepare well in advance for your visit.

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General information
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General information

On the general page, we have summarised general information such as opening hours, disabled parking spaces, assistance dogs, transport options and routes in Europa-Park, recreational opportunities, toilets, first aid and safety for guests with disabilities.

 

Detailed information can be found on the info pages for

Guests with amputations/prostheses

Guests with visual impairments

Guests with hearing impairments

Entrance fees and tickets

Discounted tickets for guests with disabilities are available online in our ticket shop or at the on-site ticket offices

Special rates for guests with disabilities

The price online, as well as at the ticket office, can vary depending on the day you visit - however, when purchased in combination with an overnight stay, you always benefit from the Best-Price-Guarantee. Please bring the corresponding disability card, if you purchase a ticket at a special rate. 

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Special rates for guests with disabilities aged 4 to 15 year
  • Tickets for guests with disabilities aged 4 to 15 are only available on-site, and can be purchased at the information office at the main entrance.
  • Please book tickets for your accompanying persons in advance at europapark.de/tickets or get the best price in combination with an overnight stay at europapark.de/reservation.
  • If there is no more availability on the day, admission of young guests with disabilities can still be guaranteed as long as the accompanying persons have tickets booked in advance.
Ticket Ticket office
1-day ticket €35.50¹ - €42.50¹
2-day ticket €63.00¹ - €71.50¹
ResortPass Gold (Annual pass) €145.00¹
ResortPass Gold (Jahreskarte) €250.00¹

 

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Special rates for guests with disabilities aged 16+
  • Reduced admission prices will be granted on site upon presentation of a corresponding, valid disability ID.
  • To do so, please select the ‘Special rate’ in the Mack International ticket shop.
Ticket Online tickets at the ticket shop Best price tickets with an overnight stay
1-day ticket €52.00¹ - €59.50¹ €52.00¹
2-day ticket €96.00¹ - €109.00¹  €96.00¹
3-day ticket not available  €121.50¹
ResortPass Silver (Annual pass) €225.00¹ Not available
ResortPass Gold (Annual pass) €385.00¹ Not available
Booking Book tickets Book overnight stay + tickets*

*Please leave a note in the comments field at the end of the hotel booking process. The special rate will be granted to you on presentation of the relevant proof on site.

 

Accompanying persons of guests with disabilities
  • Tickets for accompanying persons must be purchased in advance. If the disabled person's disability ID indicates that an accompanying person is required, the accompanying person will receive their ticket at the special rate. Admission at the special rate will be granted on presentation of the relevant proof on site.
  • Please book the tickets for the accompanying person(s) in advance at tickets.europapark.de or in combination with an overnight stay at europapark.de/booking. If the accompanying person is entitled to admission at a special rate (note on the disability ID), please enter a corresponding note in the comments field at the end of the hotel booking process.
Guests with visual impairments (blindness)

Proof of disability with corresponding indication of blindness required.

  • The reduced admission price of €35.00 is granted on presentation of a valid disability certificate.
  • Tickets for guests with visual impairments (blindness) are only available on site at the information office at the main entrance and at the reception desks in the Europa-Park hotels and at the Camp Resort. It is possible to reserve the tickets in combination with a stay in the hotels or at the Camp Resort in advance by calling +49 7822 860 5679.
  • For guests with visual impairments (blindness), ticket purchase on site and admission to Europa-Park is guaranteed even on days that are already sold out.
Guests in wheelchairs (paraplegia)

Proof of disability with corresponding note required. Only applies to guests with paraplegia who are permanently dependent on a wheelchair.

  • The reduced admission price of €35.00 is granted on presentation of a valid disability certificate.
  • Tickets for guests in wheelchairs (paraplegics) are only available on site at the information office at the main entrance and for hotel guests at the reception desks in the Europa-Park hotels and at the Camp Resort. It is possible to reserve the tickets in combination with a stay in the hotels or at the Camp Resort in advance by calling +49 7822 860 5679.
  • For guests in wheelchairs (paraplegics), ticket purchase on site and admission to Europa-Park is guaranteed even on days that are already sold out.
Guests in wheelchairs (quadriplegia)

Proof of disability with corresponding note required. Only applies to guests with tetraplegia (paralysis of both arms and both legs) who are permanently dependent on a wheelchair.

  • Free admission, no ticket required.
  • Free admission is granted upon presentation of valid proof of disability at the information office at the main entrance and for hotel guests at the reception desks in the Europa-Park Hotels and Camp Resort.
  • Admission to Europa-Park is guaranteed for guests in wheelchairs (tetraplegics) even on days that are already sold out.

Offers on overnight stays for guests with disabilities

Our tip: Combine your visit to Europa-Park with a fantastic overnight stay at the Europa-Park Resort and benefit from the best price, earlier admission to the park before the regular park opening time (exclusively for hotel guests), a secured visit with ticket guarantee and flexible cancellation conditions!

The accessible rooms of the 4* superior themed hotels are able to fulfil all of your specific requirements, while allowing plenty of space for wellness and relaxation. The best conditions that make for an unforgettable visit to the Europa-Park Resort!

Book overnight stays + tickets

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General information for the use of attractions in the case of physical disabilities

At some of our attractions

  • Large forces can occur due to sudden changes in direction, rapid changes in speed or changes in position.
  • speed and driving manoeuvres can be controlled by the passenger.
  • there may be steps, thresholds, automatically opening/closing doors and edges.
  • In the case of evacuation being necessary, the narrow footbridges, narrow and steep stairs, narrow passages or a transfer to rescue platforms must be able to be navigated, and if necessary, quickly.

It may be the case at some attractions that you will be assigned specific seats in the attraction. This is done to reduce the potential risk of injury and to facilitate access in the event of an evacuation.

The characteristics of the various physical disabilities are as varied as the range of our attractions. Due to your physical limitations and the dynamic driving movements of the attraction, the ride may be uncomfortable for you. You are the best judge of yourself and your abilities. Please observe the course of the ride before using it and, if necessary, ask our staff about the attraction. A good source of information for the driving manoeuvres that occur on an attraction are, for example, on-ride videos from the various video portals on the Internet. If you are not sure whether an attraction is suitable for you, please do not ride it. We are sure that our wide range of attractions will still offer you a satisfying choice of fun-filled moments and memories.

 

Information for using the attractions for people with walking disabilities/paraplegia

Most of our attractions can be used by guests with walking disabilities. Many of our attractions can also be reached with a wheelchair. In the case of rides, you must be able to transfer yourself from the wheelchair to the attraction. This can also be done with the help of an attendant. Disabled access is not yet possible for some attractions. In some cases, longer distances or steps have to be overcome in order to be able to use the ride.

Except for ‘No Support Required’ attractions, the minimum requirements for visitors with a disability due to a spinal cord injury are as follows:

  • The upper body must move independently from the level of the lumbar vertebrae in a controlled manner and it must be possible to muster sufficient muscle strength to compensate for the forces of attraction and to be able to assume a stable riding position throughout the journey.
  • Both legs must be present at least to the ankles.
  • At least one normally skilled arm and hand must be present and fully functional.
  • At the attractions ARTHUR, blue fire Megacoaster, Poppy Towers, Silver Star and Vienna Wave Swing, the legs must be held together at the ankle with a calf belt.

Not all rides can be used with a walking disability or paraplegia.

 

Use of the attractions with paraplegia

Nutzung Possible Limited possible use Not possible
 

Use of the following attractions is available for guests with paraplegia.

Atlantis Adventure, Alpine Coaster "Enzian", Alpenexpress Coastiality, ARTHUR, Cinderella, Atlantica SuperSplash, Ba-a-a Express, BIG-Bobby-Car Circuit, blue fire Megacoaster, Crazy Taxis, Dancing Dingie, The Valiant Little Tailor, The Golden Goose, Doctor Know-All, Danube Steamer, Sleeping Beauty Castle, Elf Ride, EP-Express, Euro-Mir, Euro-Tower, Eurosat – CanCan Coaster, Eurosat Coastiality, Feria Swing, Fjord Rafting, Flying Dutchman, Cassandra's Curse, Football Scooter, Mother Hulda, The Frog King, Grimm Library - Märchenwaldkino, Hansel and Gretel, Jim Button – Journey through Morrowland, Josefina's Magical Imperial Journey, Jungfrau Glacier Flight, Käthe Kruse doll exhibition in the Fairy Tale Gallery, Columbus Dinghy, Lada Autodrom, London Bus, Madame Freudenreich Curiosités, 4D Magic Cinema, Puppet Boat Ride, Matterhorn-Blitz, Mini-Scooters, Monorail, Mül-Müls Carousel, Carnival barn, Old Mac Donald's Tractor Fun, Vintage Cars, Panorama Train, Paul's Playboat, Family Rollercoaster Pegasus, Piccolo Mondo, Pirates in Batavia, Poppy Towers, Quipse Paddle Boats, Rapunzel, Mir Space Station, Journey to Rulantica - Preview centre, Red Baron, Little Red Riding Hood, Treasure Chamber, Sleigh Ride Snowflake, Swiss Bob Run, Sheep Rock, Shooting Gallery, Silver Star, Silverstone Race Track, Snorri Touren, Würmchen Wies'n Playground, Spinning Dragons, Tiroler Log Flume, The Wishing Table, Tower Tow, Vindjammer, Voletarium, Volo da Vinci, Voltron Nevera powered by Rimac, Rocking Bridge and Chute, Wabbly Footbridge and Rope Ferry, Water Rollercoaster Poseidon, Water Lane, Whale Adventures – Northern Lights, Dwarf City, Vienna Wave Swinger, WODAN – Timburcoaster

The use of the following attractions is restricted for guests with paraplegia, as certain play equipment or seats cannot be used.

Adventure Playground, Casa da Aventura, Dingle Bay, Koffiekopjes, Limerick Castle, Lítill Island - Hansgrohe water playground, Little Lamb's Land, British Carousel, Root slides

Access to the following attractions is not available for guests with paraplegia.

Ghost Castle, Laser Adventure - School of Adventurers, House of Schellen Ursli

 

Use of the attractions with quadriplegia

Nutzung Possible Limited possible use Not possible
 

The use of the following attractions is possible for guests with quadriplegia.

Cinderella, BIG-Bobby-Car Circuit, The Valiant Little Tailor, The Golden Goose, Doctor Know-All, Danube Steamer, Sleeping Beauty Castle, Elf Ride, EP-Express, Euro-Tower, Mother Hulda, The Frog King, Grimm Library - Märchenwaldkino, Hansel and Gretel, Jim Button – Journey through Morrowland, Josefina's Magical Imperial Journey, Käthe Kruse doll exhibition in the Fairy Tale Gallery, Laser Adventure - School of Adventurers, London Bus, Madame Freudenreich Curiosités, 4D Magic Cinema, Puppet Boat Ride, Monorail, Carnival barn, Old Mac Donald's Tractor Fun, Vintage Cars, Panorama Train, Paul's Playboat, Piccolo Mondo, Pirates in Batavia, Quipse Paddle Boats, Rapunzel, Mir Space Station, Journey to Rulantica - Preview centre, Little Red Riding Hood, Treasure Chamber, House of Schellen Ursli, Sleigh Ride Snowflake, Sheep Rock, Shooting Gallery, Snorri Touren, Würmchen Wies'n Playground, The Wishing Table, Voletarium, Volo da Vinci, Rocking Bridge and Chute, Wabbly Footbridge and Rope Ferry, Water Lane, Whale Adventures – Northern Lights, Dwarf City

The use of the following attractions is restricted for guests with quadriplegia, as certain play equipment or seats cannot be used.

Adventure Playground, Casa da Aventura, Dingle Bay, Limerick Castle, Little Lamb's Land, British Carousel, Root slides

The use of the following attractions is not possible for guests with quadriplegia.

Atlantis Adventure, Alpine Coaster "Enzian", Alpenexpress Coastiality, ARTHUR, Atlantica SuperSplash, Ba-a-a Express, blue fire Megacoaster, Crazy Taxis, Dancing Dingie, Euro-Mir, Eurosat – CanCan Coaster, Eurosat Coastiality, Feria Swing, Fjord Rafting, Flying Dutchman, Cassandra's Curse, Football Scooter, Ghost Castle, Jungfrau Glacier Flight, Koffiekopjes, Columbus Dinghy, Lada Autodrom, Lítill Island - Hansgrohe water playground, Matterhorn-Blitz, Mini-Scooters, Mül-Müls Carousel, Family Rollercoaster Pegasus, Poppy Towers, Red Baron, Swiss Bob Run, Silver Star, Silverstone Race Track, Spinning Dragons, Tiroler Log Flume, Tower Tow, Vindjammer, Voltron Nevera powered by Rimac, Water Rollercoaster Poseidon, Vienna Wave Swinger, WODAN – Timburcoaster

 

Route to the attraction

Nutzung Unobstructed Not unobstructed
 

The following attractions can be reached without obstacles using a wheelchair or a walker.

Atlantis Adventure, Alpine Coaster "Enzian", Alpenexpress Coastiality, ARTHUR, Cinderella, Atlantica SuperSplash, BIG-Bobby-Car Circuit, blue fire Megacoaster, Casa da Aventura, Crazy Taxis, The Valiant Little Tailor, The Golden Goose, Doctor Know-All, Danube Steamer, Elf Ride, EP-Express, Euro-Tower, Eurosat – CanCan Coaster, Eurosat Coastiality, Feria Swing, Flying Dutchman, Mother Hulda, The Frog King, Grimm Library - Märchenwaldkino, Hansel and Gretel, Jim Button – Journey through Morrowland, Josefina's Magical Imperial Journey, Jungfrau Glacier Flight, Käthe Kruse doll exhibition in the Fairy Tale Gallery, Koffiekopjes, London Bus, Madame Freudenreich Curiosités, 4D Magic Cinema, Matterhorn-Blitz, Mini-Scooters, Carnival barn, Vintage Cars, Panorama Train, Family Rollercoaster Pegasus, Pirates in Batavia, Rapunzel, Journey to Rulantica - Preview centre, Red Baron, Little Red Riding Hood, Treasure Chamber, Sleigh Ride Snowflake, Sheep Rock, Shooting Gallery, Silver Star, Silverstone Race Track, Snorri Touren, Spinning Dragons, British Carousel, Tiroler Log Flume, The Wishing Table, Vindjammer, Voletarium, Voltron Nevera powered by Rimac, Water Rollercoaster Poseidon, Water Lane, Whale Adventures – Northern Lights, Dwarf City, Vienna Wave Swinger

The following attractions are not accessible with a wheelchair or walker due to the presence of stairs or other obstacles.

Adventure Playground, Ba-a-a Express, Dancing Dingie, Dingle Bay, Sleeping Beauty Castle, Euro-Mir, Fjord Rafting, Cassandra's Curse, Football Scooter, Ghost Castle, Columbus Dinghy, Lada Autodrom, Laser Adventure - School of Adventurers, Limerick Castle, Lítill Island - Hansgrohe water playground, Little Lamb's Land, Puppet Boat Ride, Monorail, Mül-Müls Carousel, Old Mac Donald's Tractor Fun, Paul's Playboat, Piccolo Mondo, Poppy Towers, Quipse Paddle Boats, Mir Space Station, House of Schellen Ursli, Swiss Bob Run, Würmchen Wies'n Playground, Tower Tow, Volo da Vinci, Rocking Bridge and Chute, Wabbly Footbridge and Rope Ferry, WODAN – Timburcoaster, Root slides

 

Transfer from the wheelchair to the attraction

XX Not mandatory Necessary
 

It is not necessary to transfer from the wheelchair to the attraction at the following attractions.

Adventure Playground, Cinderella, The Valiant Little Tailor, The Golden Goose, Dingle Bay, Doctor Know-All, EP-Express, Mother Hulda, The Frog King, Grimm Library - Märchenwaldkino, Hansel and Gretel, Käthe Kruse doll exhibition in the Fairy Tale Gallery, Laser Adventure - School of Adventurers, 4D Magic Cinema, Carnival barn, Paul's Playboat, Rapunzel, Mir Space Station, Journey to Rulantica - Preview centre, Little Red Riding Hood, Treasure Chamber, House of Schellen Ursli, Shooting Gallery, The Wishing Table, Wabbly Footbridge and Rope Ferry, Water Lane, Whale Adventures – Northern Lights, Root slides

Transfer from the wheelchair to the attraction is required at the following attractions.

Atlantis Adventure, Alpine Coaster "Enzian", Alpenexpress Coastiality, ARTHUR, Atlantica SuperSplash, Ba-a-a Express, BIG-Bobby-Car Circuit, blue fire Megacoaster, Casa da Aventura, Crazy Taxis, Dancing Dingie, Danube Steamer, Sleeping Beauty Castle, Elf Ride, Euro-Mir, Euro-Tower, Eurosat – CanCan Coaster, Eurosat Coastiality, Feria Swing, Fjord Rafting, Flying Dutchman, Cassandra's Curse, Football Scooter, Ghost Castle, Jim Button – Journey through Morrowland, Josefina's Magical Imperial Journey, Jungfrau Glacier Flight, Koffiekopjes, Columbus Dinghy, Lada Autodrom, Limerick Castle, Lítill Island - Hansgrohe water playground, Little Lamb's Land, London Bus, Madame Freudenreich Curiosités, Puppet Boat Ride, Matterhorn-Blitz, Mini-Scooters, Monorail, Mül-Müls Carousel, Old Mac Donald's Tractor Fun, Vintage Cars, Panorama Train, Family Rollercoaster Pegasus, Piccolo Mondo, Pirates in Batavia, Poppy Towers, Quipse Paddle Boats, Red Baron, Sleigh Ride Snowflake, Swiss Bob Run, Sheep Rock, Silver Star, Silverstone Race Track, Snorri Touren, Würmchen Wies'n Playground, Spinning Dragons, British Carousel, Tiroler Log Flume, Tower Tow, Vindjammer, Voletarium, Voltron Nevera powered by Rimac, Volo da Vinci, Rocking Bridge and Chute, Water Rollercoaster Poseidon, Dwarf City, Vienna Wave Swinger, WODAN – Timburcoaster
Silhouette Europa-Park
FLYER
Guide for guests with physical disabilities

In our ‘Guide for visitors with physical disabilities’ you will find all the information and an overview of the attractions in a compact format.

TO THE GUIDE
Flyer

Transportation options & routes

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Wheelchair rental

 You will find the wheelchair rental area at the main entrance. Depending on availability, you can use a wheelchair there for the duration of your visit to the park for a fee of €3.00¹ and a €50 deposit. To be on the safe side, you can also reserve a wheelchair in good time before your visit by sending an e-mail to kontrolle-he@europapark.de.
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Transportation options

 Wheelchair users can quickly and easily get from one themed area to another, without having to transfer from the wheelchair to the means of transport, with the EP-Express. The trains are equipped with wheelchair-accessible entry and exit in the rearmost compartment and there is space for two wheelchairs. In addition, the Monorail Train and Panorama Train are available as transport options in the park, but these cannot be used with wheelchairs.

Routes in the park

Europa-Park is largely barrier-free. However, the Valais village in the Swiss themed area, the Spanish themed area and parts of the Irish themed area are somewhat more difficult to navigate for wheelchair users due to the paving.

Shows

All shows have specially designated spaces for wheelchair users. Please use the side entrance or exit at the Europa-Park Teatro (Italian themed area) and the Globe Theatre (English themed area) and the elevator at the Spanish Arena (Spanish themed area). If there are no designated entrances for guests with disabilities, please contact our local staff who will be happy to assist you.

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Gastronomy

Our restaurants, bars and cafés are wheelchair accessible. If you have any questions on-site, you are welcome to contact our catering staff at any time.

Tip: Europa-Park & Rulantica App

Your perfect companion

Park map with navigation
See where you are in the park map view, as well as what's in your area or even allow the app to navigate you directly to your next destination. The localisation takes place using the activated GPS.

Current wait and show times
Find out about the current waiting times and the start times of the next shows.

Seize every minute
We give you the gift of time - for example, if you queue up virtually at the blue fire Megacoaster, you can continue to explore the park thanks to VirtualLine or spend the waiting time in the café.

More information about the app

Contact

We are there for you

If you have any questions, please do not hesitate to contact our staff. We will be happy to help you - talk to us!

Info line:+49 7822 776 688

E-Mail: info@europapark.de

 

 

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