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Guests with hearing impairments at Europa-Park

Our top priority is to enable you to have a carefree, safe and great stay at Europa-Park. In the following, guests with hearing impairments will therefore find general information, information on using the attractions, on visiting the shows and on taking a break in our restaurants, bars and cafés. This way you can prepare well in advance for your visit.

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General information

On the general page, we have summarised general information such as opening hours, disabled parking spaces, assistance dogs, transport options and routes in Europa-Park, recreational opportunities, toilets, first aid and safety for guests with disabilities.

 

Detailed information can be found on the info pages for

Guests in wheelchairs

Guests with amputations/prostheses

Guests with visual impairments

 

 

Entrance fees and tickets

Discounted tickets for guests with disabilities are available online in our ticket shop or at the on-site ticket offices

Special rates for guests with disabilities

The price online, as well as at the ticket office, can vary depending on the day you visit - however, when purchased in combination with an overnight stay, you always benefit from the Best-Price-Guarantee. Please bring the corresponding disability card, if you purchase a ticket at a special rate. 

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Special rates for guests with disabilities aged 4 to 15 year
  • Tickets for guests with disabilities aged 4 to 15 are only available on-site, and can be purchased at the information office at the main entrance.
  • Please book tickets for your accompanying persons in advance at europapark.de/tickets or get the best price in combination with an overnight stay at europapark.de/reservation.
  • If there is no more availability on the day, admission of young guests with disabilities can still be guaranteed as long as the accompanying persons have tickets booked in advance.
Ticket Ticket office
1-day ticket €35.50¹ - €42.50¹
2-day ticket €63.00¹ - €71.50¹
ResortPass Gold (Annual pass) €145.00¹
ResortPass Gold (Jahreskarte) €250.00¹

 

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Special rates for guests with disabilities aged 16+
  • Reduced admission prices will be granted on site upon presentation of a corresponding, valid disability ID.
  • To do so, please select the ‘Special rate’ in the Mack International ticket shop.
Ticket Online tickets at the ticket shop Best price tickets with an overnight stay
1-day ticket €52.00¹ - €59.50¹ €52.00¹
2-day ticket €96.00¹ - €109.00¹  €96.00¹
3-day ticket not available  €121.50¹
ResortPass Silver (Annual pass) €225.00¹ Not available
ResortPass Gold (Annual pass) €385.00¹ Not available
Booking Book tickets Book overnight stay + tickets*

*Please leave a note in the comments field at the end of the hotel booking process. The special rate will be granted to you on presentation of the relevant proof on site.

 

Accompanying persons of guests with disabilities
  • Tickets for accompanying persons must be purchased in advance. If the disabled person's disability ID indicates that an accompanying person is required, the accompanying person will receive their ticket at the special rate. Admission at the special rate will be granted on presentation of the relevant proof on site.
  • Please book the tickets for the accompanying person(s) in advance at tickets.europapark.de or in combination with an overnight stay at europapark.de/booking. If the accompanying person is entitled to admission at a special rate (note on the disability ID), please enter a corresponding note in the comments field at the end of the hotel booking process.
Guests with visual impairments (blindness)

Proof of disability with corresponding indication of blindness required.

  • The reduced admission price of €35.00 is granted on presentation of a valid disability certificate.
  • Tickets for guests with visual impairments (blindness) are only available on site at the information office at the main entrance and at the reception desks in the Europa-Park hotels and at the Camp Resort. It is possible to reserve the tickets in combination with a stay in the hotels or at the Camp Resort in advance by calling +49 7822 860 5679.
  • For guests with visual impairments (blindness), ticket purchase on site and admission to Europa-Park is guaranteed even on days that are already sold out.
Guests in wheelchairs (paraplegia)

Proof of disability with corresponding note required. Only applies to guests with paraplegia who are permanently dependent on a wheelchair.

  • The reduced admission price of €35.00 is granted on presentation of a valid disability certificate.
  • Tickets for guests in wheelchairs (paraplegics) are only available on site at the information office at the main entrance and for hotel guests at the reception desks in the Europa-Park hotels and at the Camp Resort. It is possible to reserve the tickets in combination with a stay in the hotels or at the Camp Resort in advance by calling +49 7822 860 5679.
  • For guests in wheelchairs (paraplegics), ticket purchase on site and admission to Europa-Park is guaranteed even on days that are already sold out.
Guests in wheelchairs (quadriplegia)

Proof of disability with corresponding note required. Only applies to guests with tetraplegia (paralysis of both arms and both legs) who are permanently dependent on a wheelchair.

  • Free admission, no ticket required.
  • Free admission is granted upon presentation of valid proof of disability at the information office at the main entrance and for hotel guests at the reception desks in the Europa-Park Hotels and Camp Resort.
  • Admission to Europa-Park is guaranteed for guests in wheelchairs (tetraplegics) even on days that are already sold out.

Offers on overnight stays for guests with disabilities

Our tip: Combine your visit to Europa-Park with a fantastic overnight stay at the Europa-Park Resort and benefit from the best price, earlier admission to the park before the regular park opening time (exclusively for hotel guests), a secured visit with ticket guarantee and flexible cancellation conditions!

The accessible rooms of the 4* superior themed hotels are able to fulfil all of your specific requirements, while allowing plenty of space for wellness and relaxation. The best conditions that make for an unforgettable visit to the Europa-Park Resort!

Book overnight stays + tickets

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Information for the use of attractions by guests with hearing impairments

At some of our attractions there may be

  • sudden changes in direction, speed or position occur.
  • steps, thresholds, automatically opening/closing doors and drop edges.
  • passenger-controlled speed and the driving manoeuvres.

Employees must be able to understand and follow the instructions. If necessary, the information must be provided by an accompanying person who is at least 16 years old and has unrestricted mobility, vision and hearing. If evacuation is necessary, narrow footbridges, narrow and steep stairs, narrow passages or changing to lifting platforms must be able to be managed, if necessary quickly. In addition, it may be necessary to follow instructions regarding orientation.

Approval for the use of attractions by guests with hearing impairments

All attractions are accessible for guests with hearing impairments.

Shows

Guests with hearing impairments can enjoy our show program without further restrictions. 

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Gastronomy

We offer a wide range of culinary dishes. If you need any help in our restaurants, bars and cafes, our staff will be happy to help you. 

Tip: Europa-Park & Rulantica App

Your perfect companion

Park map with navigation
See where you are in the park map view, as well as what's in your area or even allow the app to navigate you directly to your next destination. The localisation takes place using the activated GPS.

Current wait and show times
Find out about the current waiting times and the start times of the next shows.

Seize every minute
We give you the gift of time - for example, if you queue up virtually at the blue fire Megacoaster, you can continue to explore the park thanks to VirtualLine or spend the waiting time in the café.

More information about the app

Contact

We are there for you

If you have any questions, please do not hesitate to contact our staff. We will be happy to help you - talk to us!

Info line:+49 7822 776 688

E-Mail: info@europapark.de

 

 

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