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Opening Hours
Our current
Opening Hours
The themed hotels 'Krønasår', 'Bell Rock', and 'Colosseo' are open throughout. Hotel 'Santa Isabel' is open on Fridays and Saturdays (except from 06.02. to 07.02.2026). The themed hotels 'El Andaluz' and 'Castillo Alcazar' reopen on 02.12.2023. The themed hotels ‘El Andaluz’ and ‘Castillo Alcazar’, the Silver Lake City with the Tipi Town, the Europa-Park Caravaning and the Europa-Park Camping will reopen on 27.03.2026.
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Opening Hours
Our current
Opening Hours
The themed hotels 'Krønasår', 'Bell Rock', and 'Colosseo' are open throughout. Hotel 'Santa Isabel' is open on Fridays and Saturdays (except from 06.02. to 07.02.2026). The themed hotels 'El Andaluz' and 'Castillo Alcazar' reopen on 02.12.2023. The themed hotels ‘El Andaluz’ and ‘Castillo Alcazar’, the Silver Lake City with the Tipi Town, the Europa-Park Caravaning and the Europa-Park Camping will reopen on 27.03.2026.
For Guests with Disabilities
All information for your stay
The Europa-Park Resort is also an ideal holiday destination for guests with disabilities, in close proximity to Europa-Park and Rulantica. The following information will help you to plan an unforgettable stay with us.
Rooms
Accessible rooms
The rooms feature detailed furnishing and lovingly arranged decorations in line with the theme of the hotel
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Fully accessible room
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Accessible friendly room
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In these hotel rooms, the requirements for guests in wheelchairs, for example in terms of passage widths and manoeuvring spaces, have been taken into account*. The bathrooms are steplessly accessible and equipped with wheelchair-accessible washbasins and handrails. If you have any further questions about our hotel rooms, please contact our hotel reservations department on +49 07822 860-5679 or send an e-mail to hotel@europapark.de.
*In contrast to our disabled rooms, our disabled-friendly hotel rooms may have restrictions with regard to the movement areas in the hotel room and in the bathroom.
360° Photos
Discover the themed hotels virtually
Take a look at the disabled as well as disabled-friendly rooms and our hotels.
Accessibility
Public Areas
| Entrances Stepless access, min width 90cm, fully automatic sliding doors |
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| Lobby Manageable, receptions are accessible without steps |
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| Lifts All floors have stepless access to a lift |
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| Accessible toilets Hotels ‘Bell Rock’, ‘Colosseo’, ‘Santa Isabel’, and ‘Castillo Alcazar’. The Silver Lake City also offers accessible sanitary facilities. |
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| Restaurants & Bars Stepless access, min width of doors 90cm |
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| Pool Stepless access, entry to pools via stairs and handrails |
Online reservation
Using our online booking portal, you can use the filter option ‘only show handicapped-friendly/accessible rooms’, which will take you straight to your ideal room. In order to add reduced tickets for Europa-Park and/or Rulantica, please make a note under 'Guest wishes'. We will then contact you in order to add tickets to your existing hotel reservation.
Directions & Parking
You can get to us via car, train, bus or plane:
| Bus Stop 'Europa-Park Hotels' directly in front of the hotels 'Colosseo', 'El Andaluz', 'Castillo Alcazar' and 'Santa Isabel', as well as stops in front of the hotels 'Krønasår' and 'Bell Rock'. Guests of the Silver Lake City use the bus stop at the main entrance of Europa-Park. |
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| Train Station 'Ringsheim/Europa-Park' - a hotel shuttle can be booked (at extra charge) and we can reserve a suitable taxi for wheelchair users |
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| Disabled Parking in close vicinity of the hotel entrances |
Wheelchair rental
You will find the wheelchair rental area at the hotel reception. Depending on availability, you will be able to rent a wheelchair for the duration of your visit to the park for a fee of €3.00¹ per day as well as a deposit of €50.
To be on the safe side, you are also welcome to reserve a wheelchair in good time before your visit by sending an e-mail to hotel@europapark.de.
We are here for you
If you have any questions, please do not hesitate to contact us.
We are happy to help - talk to us!
Phone: +49 7822 860-5679
Fax: +49 7822 860-5545
Email: hotel@europapark.de
