The themed hotels 'Krønasår', 'Bell Rock', and 'Colosseo' are open throughout. The themed hotels 'El Andaluz', 'Castillo Alcazar', the Camp Resort and Europa-Park Camping will re-open on 22.03.2024.
The themed hotels 'Krønasår', 'Bell Rock', and 'Colosseo' are open throughout. The themed hotels 'El Andaluz', 'Castillo Alcazar', the Camp Resort and Europa-Park Camping will re-open on 22.03.2024.
The Europa-Park Resort is also an ideal holiday destination for guests with disabilities, in close proximity to Europa-Park and Rulantica. The following information will help you to plan an unforgettable stay with us.
Rooms
Accessible rooms
The rooms feature detailed furnishing and lovingly arranged decorations in line with the theme of the hotel
Fully accessible room
Hotel 'Colosseo': one room for 4 people
Hotel 'Santa Isabel': one room for 6 people
Hotel 'Krønasår - The Museum-Hotel': two rooms for 2 people each. The rooms can be combined via a connecting door.
Hotel 'Bell Rock': two rooms for 2 persons and one room for 4 persons. The double rooms can each be connected to a 4-bed room via a connecting door.
Movement area
Hallway width to the accessible rooms at least 90cm.
Movement area in front of the bathroom min. 150 x 150cm
free space in front of the access to one long side of the bed min. 150 x 150 cm
Minimum width along one side of the bed at least 150cm
Minimum next to the control elements and furnishings min. 120cm.
Accessible friendly room
Hotel 'El Andaluz': one room for 2 people
Hotel 'Castillo Alcazar': one room for 4 people
Movement area
Hallway width to the accessible rooms at least 80cm.
free space in front of the access to one long side of the bed min. 110 x 110 cm
Minimum width along one side of the bed at least 150cm
Bathroom
Stepless access
Handle in the shower (85cm high) as well as either side of the WC (can be folded up, 85cm high)
WC height 48cm
Movement area min 150 x 150cm
Washing basin can be lowered
Accessibility
Public Areas
Entrances Stepless access, min width 90cm, fully automatic sliding doors
Lobby Manageable, receptions are accessible without steps
Lifts All floors have stepless access to a lift
Accessible toilets Hotels ‘Bell Rock’, ‘Colosseo’, ‘Santa Isabel’, and ‘Castillo Alcazar’. The Camp Resort also offers accessible sanitary facilities.
Restaurants & Bars Stepless access, min width of doors 90cm
Pool Stepless access, entry to pools via stairs and handrails
Online reservation
Using our online booking portal, you can use the filter option ‘only show handicapped-friendly/accessible rooms’, which will take you straight to your ideal room. In order to add reduced tickets for Europa-Park and/or Rulantica, please make a note under 'Guest wishes'. We will then contact you in order to add tickets to your existing hotel reservation.
Bus Stop 'Europa-Park Hotels' directly in front of the hotels 'Colosseo', 'El Andaluz', 'Castillo Alcazar' and 'Santa Isabel', as well as stops in front of the hotels 'Krønasår' and 'Bell Rock'. Guests of the Camp Resort use the bus stop at the main entrance of Europa-Park.
Train Station 'Ringsheim/Europa-Park' - a hotel shuttle can be booked (at extra charge) and we can reserve a suitable taxi for wheelchair users
Disabled Parking in close vicinity of the hotel entrances
We are here for you
If you have any questions, please do not hesitate to contact us. We are happy to help - talk to us!