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All themed hotels, the Camp Resort and Europa-Park Camping are open throughout.

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+497822 776 688

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Themed hotels
Phone: +49 7822 860 5679

Camp Resort
Covered wagon, log-cabin or teepee
Phone: +497822 860 566 6

Europa-Park Camping
Caravan or tent space
Phone: +497822 860 566 6

Wellness & Beauty
Phone: +49 7822 860 553 0

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All details about

Whether you are travelling by car, train, plan or with a group, you can reach us easliy

Our addresses:
Hotels 'Colosseo', 'Santa Isabel', 'Castillo Alcazar' and 'El Andaluz':
Europa-Park-Straße 4+6

Hotel 'Bell Rock'
Peter-Thumb-Straße 6

Hotel 'Krønasår – The Museum-Hotel'
Roland-Mack-Ring 3

Camp Resort & Camping
Rheinweg 5

in 77977 Rust, Germany

Everything you need to know

All tickets & offers

All tickets for Rulantica, Europa-Park and our events

✔ Europa-Park tickets
✔ Rulantica tickets
✔ Rulantica Komfort offers
✔ YULLBE tickets
✔ Event tickets
✔ Annual pass (unavailable)
✔ Eatrenalin tickets

To the ticket shop

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✔ Tickets and additional services
  • Best price guarantee for tickets
  • Earlier park entry
  • Book Rulantica tickets ahead of everyone else

✔ Best booking conditions

  • Booking without credit card possible
  • No prepayment required*
  • free cancellation up 3 days before arrival*
  • Special prices

* Reduced rates may have separate conditions

✔ Great selection of payment methods

✔ Only here: All accommodations and categories

✔ Loyalty program for overnight guests
More information

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Pure joy: An unforgettable stay or a relaxing wellness treatment

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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Hotel Santa Isabel, Hotel Castillo Alcazar und Hotel El Andaluz

Award-winning overnight stays

The latest awards

Our six themed hotels, the Camp Resort and Europa-Park Camping offer unique overnight stays for the whole family - here, dreams come true. A wide range of awards confirm our success.

Clean Sleeping Award


April 2023

The 4* superior hotel 'Krønasår' was awarded the Clean Sleeping Award for exemplary bed hygiene. The basis for this award is the HOTEL-BETTEN-TEST (hotel bed test), awarded by 'Schlafen Spezial'.

Parkscout Publikums Award

Parkscout Audience Award

November 2022

At the Parkscout Audience Awards, one of the most important awards in the German theme park industry, more than 58,000 park guests have voted and therefore achieved a new record this year. 

Category: Best themed hotel 2022

  • In this category, the Europa-Park Resort scored twice. The two 4* superior themed hotels 'Krønasår' and 'Colosseo' came second and third. 
parkscout award plus europa-park

Parkscout plus Award

November 2022

The Parkscout plus Award has been presented by the specialist magazine ‘parkscout’ since 2017. The leading companies in the leisure industry in Europe are awarded prizes in a total of 15 categories.

Category: Europe's best themed hotel

  • The 4* superior hotels ‘Bell Rock’ and 'Colosseo' are among the top 5 of 'Best themed hotels'.
RollingPin-Awards 2022

Rolling Pin-Awards

September 2022

Marco Gerlach, sommelier and Head of Restaurant at the 'Ammolite - The Lighthouse Restaurant', has been selected as one of the '50 Best Sommeliers' at the Rolling Pin-Awards.

The Rolling Pin-Awards are considered one of the largest, most important and desirable Awards in the Gastronomy and Hospitality industry.

TOP50 Sommeliers

TOP50 Sommeliers

September 2022

The Schlemmer Atlas editorial team has given the sommeliers Marco Gerlach and Vincenzo de Biase the 'TOP50 Sommelier' award at the 'Schlemmer Atlas Industry Awards TOP50 Sommeliers Germany'. While Marco Gerlach, Sommelier and Head of Restaurant' at the Ammolite restaurant, has been honoured in the Gourmet category, Vincenzo de Biase, Head Sommelier at the Europa-Park Hotel Resort and responsible for buying wine, was awarded in the Gastronomy category.

This award is considered one of the highest distinctions for outstanding efforts in the wine industry and is awarded und consideration of aspects such as role model, team and innovation, responsibility and regional impact.

Travellers' Choice Award Logo

Travellers' Choice Award

2012 - 2022

Each year since 2002, TripAdvisor, the world's largest travel website, presents the Travellers' Choice Awards for the most popular hotels and theme parks.

Logo mit einem bunten Löwenkopf und der Aufschrift "Landeswettbewerb familien-ferien Preisträger gültig bis 2024"

Family Holidays

November 2021

Family Holidays with the Quality Seal! Europa-Park, the Rulantica water world and the six 4* themed hotels have been recognised in the state-wide competition 'familien-ferien' (family holidays). The competition is run by the Tourismus Marketing GmbH Baden-Württemberg together with the German Hotel and Gastronomy Association (DEHOGA) Baden-Württemberg.

DZT - Deutsche Zentrale für Tourismus

The most popular travel destinations 2020, 2021 and 2022

August 2022

The German National Tourist Board (DZT) asks international guests every year about their favourite sights, buildings and places of natural beauty in Germany. Over 15,000 people voted for their favourite in 2020, 2021 and 2022 - and chose Europa-Park, just like in the last years, in 2nd place.

Übersicht über die Hotels "Bell Rock", "Colosseo", "El Andaluz", "Castillo Alcazar" und "Santa Isabel"

Germany's most innovative companies

February 2021

With the highest possible mark, 5 out of 5 stars, the business magazine 'Capital' in cooperation with data and analysis institute 'Statistica' has distinguished the themed hotels of Europa-Park. More than 3,200 industry experts in management rolls have been polled for the study. Central aspects of the study were the areas of Product and service, Processes and Company culture.

Solar modules, thermal power stations, air water heat pumps and water saving fittings - these innovative technologies actively help to reduce the CO2 emission of the themed hotels. On top of that, guests can use digital technologies in the form of the Europa-Park Hotel app to make their stay even more convenient by booking, for example, a table in one of the restaurants or a wellness treatment with their smartphone.

Dehoga Logo Umweltcheck

DEHOGA Environment Check Gold

2018 - 2025

The DEHOGA Environment Check is a trademark for committed  protection of the environment in the hospitality industry and awards companies combining ecology and economy. The Europa-Park hotels have been awarded Gold status, the highest level.

Wellness Stars Deutschland

Wellness Stars Resort

2010 - 2024

For exceptional comfort and service in the wellness area, the Europa-Park hotels have been awarded five out of five stars during the certification by the Wellness Start Germany GmbH.

Family Cup Award 2020

Family Cup

2008 - 2023

At the beginning of 2023, the travel website hosted the 'Family Cup' awards  the best family hotels in the German speaking area for the 15th time. The expert jury which chooses the winners in five categories, is made up of editor in chief of trade magazine 'Tophotel', experienced industry journalists and experts.

Category: Rooms

In the years 2008, 2010, 2011, 2013-2016, 2018, 2019 and 2020, one of the Europa-Park hotels also secured a 1. or 2. place in the TopHotel Family Cup; among them the 2018 victory for the 4* superior hotel 'Bell Rock' in the 'Rooms' category. 

Thomas Mack erhält den FIZZZ Award

FIZZZ Awards 2020

September 2020

On 21. September 2020, Thomas Mack was named 'Most Successful Restaurateur of the Year' as part of the 'FIZZZ Awards 2020'. In their statement, the editors of the industry magazine FIZZZ paid particular tribute to the innovative strength of the managing partner of Europa-Park: "He is a game changer when it comes to park gastronomy and sets a benchmark far beyond Germany's borders."

With this award, the committee rewards the outstanding performance of the qualified hotelier and the high quality in the over 100 Europa-Park restaurants, the water world Rulantica and the six park-owned hotels.

The 'FIZZZ Awards' have been given out for over 20 years, each year recognising the best restaurants in Germany and providing information about the current trends in the industry.

hotelier des jahres europa-park

Hotelier of the year

February 2020

Thomas, Michael and Ann-Kathrin Mack, co-partners of Europa-Park in Rust, have been awarded the renowned industry award 'Hotelier of the Year', on 3rd February 2020 in Berlin.

Thomas, Michael and Ann-Kathrin are the eighth generation of entrepreneurial family Mack and are responsible for the largest expansion in the 240-year long company history: The museum hotel 'Krønasår' and the water world Rulantica. The resort extension with an investment of approx. 200 million Euros has been completed on schedule last year and has led Europa-Park into a new era.

Chairman of the jury, Rolf Westermann, editor in chief of ahgz magazine, constituted the decision: 'The eighth generation of the Mack family has set the course for the next decades by investing around 200 million Euros. It requires vision and bravery to take that kind of entrepreneurial risk'.


In 2000, Roland Mack, co-owner of Europa-Park in Rust, has been awarded the prestigious 'Hotelier of the Year' industry award in Berlin.

Het Land van ANWB Award

ANWB Award

January 2020

In January 2020, Europa-Park has received the award for 'Best excursion destination outside the Netherlands' for the second time. Members of the Dutch AA (A.N.W.B.) gave Europa-Park the highest marks out of all excursion destinations in Europe.

Viabono Logo (Übernachten)


2019 - 2022

The 4* superior hotel 'Krønasår' holds the Viabono® distinction, confirming a particularly environmentally friendly way of operating and the fulfilment of the Viabono® quality concept. In the process, operating numbers regarding end energy, CO2, water and waste are being assessed and analysed.

landes guetesiegel europa-park

State Seal of Quality

November 2018

Together with the German Hotel and Restaurant Association (DEHOGA), Tourismus Marketing GmbH Baden-Württemberg has been awarding the State Seal of Quality for 20 years. This is valid for three years and will only be awarded if strict criteria are met. Europa-Park has been awarded the State Seal of Quality in three categories:

  • 'Theme Parks and Pools'
  • 'Accommodation outside of distinguished locations'
  • 'Restaurants'


Silhouette der Europa-Park Hotels

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