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Opening Hours
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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Contact
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We are here for you!
Contact

Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Covered wagon, log-cabin or teepee
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Caravan or tent space
Phone: +497822 860 566 5
Email: camp-resort@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plan or with a group, you can reach us easliy

Our addresses:
Hotels 'Colosseo', 'Santa Isabel', 'Castillo Alcazar' and 'El Andaluz':
Europa-Park-Straße 4+6

Hotel 'Bell Rock'
Peter-Thumb-Straße 6

Hotel 'Krønasår – The Museum-Hotel'
Roland-Mack-Ring 3

Camp Resort & Camping
Rheinweg 5

in 77977 Rust, Germany

Everything you need to know

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Ticketshop
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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

To the ticket shop

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Booking
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Best conditions and largest choice.

 

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Gift cards
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Pass on the joy
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Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

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Online shop
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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Newsletter
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Well informed
Newsletter

No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

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Santa Isabel mit dem Springbrunnen im Vordergrund

General Information

Be well informed for a unique stay

We look forward to welcoming you - whether as an overnight guest, in the Wellness & Spa areas or in the many restaurants, cafés and bars. Our Europa-Park Hotel Resort is one of the largest hotel locations in Europe. Over 400 employees in the six 4* hotels, the Camp Resort with its log cabins, teepee tents and covered wagons, as well as a large area for caravans, the Europa-Park Camping, have only one goal: to make your stay with us as unforgettable as possible.

Tip: It is best to book with us directly online, so you can benefit from many benefits and enjoy the largest selection of room categories - even without a credit card!

Book online with us

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Exceptional circumstances for our customer service

Our phones are currently ringing off the hook and we receive emails every second of the day. We are happy about that, but unfortunately can't reply at the speed of a rollercoaster, as we usually do.
Please help us and read through all the important information before contacting us.

Many questions & answers

Useful Information for Your Stay

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Opening Times, Check-in and Check-out

Arrival is possible daily (excl. 24th/25th December 2021):

  • Rooms available from 3.30pm
  • Check-out by 11.00am

In the 2021 winter season, Europa-Park is open daily from 27.11.2021 to 09.01.2022 from 11am to 7pm (excl. 24./25.12.2021).

The Rulantica water world is open daily from 10am to 10pm (31.12.2021 from 10am to 7pm) excl. 24./25.12.2021.

 

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Price Calculation and Included Services
  • Room category prices are based on the number of paying guests (aged 4+).
  • Infants (under 3) sleep in their parents' bed free of charge, but max. one child per double bed. A cot is available on request (€6.00¹/day). The price for a separate bed for infants (under 4) is €15.00¹/day.
  • Children under 6 years old sleep in the upper bunk bed at their own risk.
  • When booking a multi-bed room, accommodation is in a shared bedroom. There is no entitlement to separate bedrooms.
  • All hotel prices include a sumptuous breakfast buffet from 7 to 10am.
  • On behalf of the town of Rust, we are obliged to collect a tourist tax of €1.00 per adult/child aged 12+ per night. As part of the tourist tax you will receive special advantages during your stay using your Rust guest pass. Please ask for further details of these benefits upon arrival.
  • Admission tickets for Europa-Park or the Rulantica water world are not automatically included in the room rates. There are selected offers that include tickets for Europa-Park/Rulantica. In this case these are explicitly pointed out.
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Size of the Bunk Beds

Please note that the bunk beds in the themed hotels have the following sizes:

  • 'Santa Isabel' are only suitable for persons up to a body height of 1.75 meters: 90 x 175cm
  • 'Bell Rock':
    90 x 200cm (suites in the lighthouse: 70 x 190cm; 80 x 190cm; 90 x 200cm)
  • 'Krønasår': 90 x 200cm
  • 'Colosseo': 90 x 190cm
  • 'Castillo Alcazar': 90 x 200cm
  • 'El Andaluz': 90 x 200cm
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Allergies

Do you suffer from an allergy and need hypoallergenic bedding? We will be happy to supply your booked room with appropriate bedding, all that is required is a note when booking. At the hotels 'Krønasår', 'Bell Rock', 'Santa Isabel' and 'Castillo Alcazar', you will find all rooms (except suites) are already equipped with hypoallergenic bedding.

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Payment Methods
  • The hotel reception desks accept the usual credit cards (American Express, Diners Club, MasterCard, Visa), debit cards as well as our Europa-Park 'Emotions' gift card as payment methods, in addition to cash.
  • Cashless payment is possible in all Europa-Park shops. Most restaurants and snack bars accept payment by debit card, credit card as well as our Europa-Park 'Emotions' gift card.
  • Hotel guests may also exchange the following currencies at the reception desks at the daily rate: CAD, CHF, DKK, GBP, NOK, SEK, USD.
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Pets

Pets are permitted at the hotels for a charge of €13.00¹ per day upon prior registration. Pets are not allowed in the restaurant and wellness areas.

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Your Benefits

as our overnight guest

As an overnight guest in one of our themed hotels as well as in the Camp Resort or Europa-Park Camping, you can enjoy a lot of benefits that should not be missed!

Benefits at the themed hotels

Benefits at the Camp Resort

Benefits at Europa-Park Camping

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Arrival & Location

Here is how to easily get to us!

The six themed hotels are located between Europa-Park and the Rulantica water world. The Camp Resort and Europa-Park Camping are located directly opposite the main entrance to Europa-Park.

A shuttle bus runs between the hotel ‘Krønasår’ and the other hotels.

All information on how to get here

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Newsletter

Well informed

Subscribe to our newsletter and get the latest information & offers sent directly to your mailbox!

Current information

Requirements for your visit:
vaccinated / recovered less than 6 months ago: no negative test result required
vaccinated more than 6 months ago: negative test result or booster vaccination required
recovered more than 6 months ago: an additional vaccination is required
More info