General Information

Arrival is possible daily (excl. 24th/25th December):

• Rooms available from 3.30pm
• Check-out by 11.00am

Europa-Park is open during the summer season 2023 from 25.03.2023 until 05.11.2023, daily from 9am until 6pm (longer opening times during the summer months).

In HALLOWinter 2023, Europa-Park is open daily from 06.11.2023 – 01.12.2023 from 11am to 7pm.

In the winter season 2023/2024, Europa-Park is open daily from 02.12.2023 to 07.01.2024 from 11am until at least 7pm (excl. 24/25th December 2023).

The Rulantica water world is open daily from 9.30am to 10pm (31.12.2023 from 10am - 7pm) excl. 24/25th December 2023.

• Room category prices are based on the number of paying guests (aged 4+).
• Infants (under 3) sleep in their parents' bed free of charge, but max. one child per double bed. A cot is available on request (€6.00¹/day). The price for a separate bed for infants (under 4) is €15.00¹/day.
• Children under 6 years old sleep in the upper bunk bed at their own risk.
• When booking a multi-bed room, accommodation is in a shared bedroom. There is no entitlement to separate bedrooms.
• All hotel prices include a sumptuous breakfast buffet from 7 to 10am.
• On behalf of the town of Rust, we are obliged to charge a visitor's tax of €1.00 per adult (aged 12+) per night! As part of the tourist tax you will receive special advantages during your stay using your Rust guest pass. Please ask for further details of these benefits upon arrival.
• Admission tickets for Europa-Park or the Rulantica water world are not automatically included in the room rates. There are selected offers that include tickets for Europa-Park/Rulantica. In this case these are explicitly pointed out.

Please note that the bunk beds in the themed hotels have the following sizes:

• 'Santa Isabel' are only suitable for persons up to a body height of 1.75 meters: 90 x 175cm
• 'Bell Rock':
  90 x 200cm (suites in the lighthouse: 70 x 190cm; 80 x 190cm; 90 x 200cm)
• 'Krønasår': 90 x 200cm
• 'Colosseo': 90 x 190cm
• 'Castillo Alcazar': 90 x 200cm
• 'El Andaluz': 90 x 200cm

Do you suffer from an allergy and need hypoallergenic bedding? We will be happy to supply your booked room with appropriate bedding, all that is required is a note when booking. At the hotels 'Krønasår', 'Bell Rock', 'Santa Isabel' and 'Castillo Alcazar', you will find all rooms (except suites) are already equipped with hypoallergenic bedding.

• The hotel reception desks accept the usual credit cards (American Express, Diners Club, MasterCard, Visa), debit cards as well as our Europa-Park 'Emotions' gift card as payment methods, in addition to cash.
• Cashless payment is possible in all Europa-Park shops. Most restaurants and snack bars accept payment by debit card, credit card as well as our Europa-Park 'Emotions' gift card.
• Hotel guests may also exchange the following currencies at the reception desks at the daily rate: CAD, CHF, DKK, GBP, NOK, SEK, USD.

Pets are permitted at the hotels for a charge of €13.00¹ per day upon prior registration. Pets are not allowed in the restaurant and wellness areas.