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FAQ Camping
FAQ Overnight Stays
Is it possible to book a space?
You can conveniently reserve your campsite pitch in advance online or by phone on
Tel.: +49 7822 860-5566.
How do I pay for my stay?
Generally, full payment must be made at least four days prior to arrival*.
If you do not wish to pay at the time of booking, a credit card is required as a guarantee.
If the Europa-Park Camping has not received full payment for your booking four days prior to arrival, your booking will charged to your credit card as a security deposit. Payment can then be made on site using an alternative method of payment (Chèque Vacances, EC card, voucher, EMOTIONS card or cash) or by bank transfer. In the case of bank transfer, payment will only be authorised if it is received at least 14 days before arrival. The credit card authorisation will be cancelled after payment has been made on arrival using an alternative method of payment.
If neither payment nor a valid credit card is received three days prior to arrival, the
Europa-Park Camping reserves the right to cancel the reservation.
The following payment methods are accepted for bookings: Credit card (Mastercard, VISA, AMERICAN EXPRESS, Diners Club, Discover), PayPal, GooglePay, ApplePay, Postfinance, iDeal and Bancontact.
*Please note that for bookings made at short notice (three days or less prior to arrival), payment is required at the time of booking.
Are entry tickets included in the accommodation price?
Tickets for Europa-Park, Rulantica, YULLBE and Eatrenalin are not automatically included in the accommodation prices. There are selected offers that include tickets for Europa-Park, Rulantica, YULLBE and/or Eatrenalin. In this case, this will be explicitly indicated.
In the first step of the online booking, the space for your tent at the Europa-Park Camping is displayed. In a further step, the various admission tickets can be added. In combination with an overnight stay at the Europa-Park Camping, you will always receive the lowest admission price for Europa-Park. To secure this advantage, it is best to book the entrance tickets directly together with the overnight stay.
Where can guests of Europa-Park Camping collect their Europa-Park, Rulantica, YULLBE and Eatrenalin tickets?
Where can overnight guests collect their Europa-Park, Rulantica, YULLBE and Eatrenalin tickets?
Every overnight guest who has reserved tickets in combination with an overnight stay can check in online and access the mobile tickets in the Europa-Park Hotels App from 6am on the day of arrival. The reservation must be fully paid and the pre-registration must be completed. After checking in online and accessing the mobile tickets, it is not necessary to register at the reception desk. Mobile tickets can be used immediately. If you are unable to use this service, you will receive your tickets at the Silver Lake City reception desk on the day of your arrival. This means that before you go to Europa-Park, Rulantica, YULLBE or Eatrenalin, please contact the reception at Silver Lake City. You will receive your tickets upon presentation of your booking confirmation.
Is it possible to book for larger groups?
Arrival with a larger group is possible upon request.
When can I use the tent pitches?
Tent pitches are available from 12pm on the day of arrival and until 11am on the day of departure.
I would like to visit Europa-Park on the day of my departure. Can I stay in my space?
You can leave your car in the car park until after your visit to the park.
Can I bring pets?
Dogs are welcome at the campsite. Exemptions apply to so called 'listed dogs/combat dogs'. Please see our prices overview for the latest prices.
Dogs must be kept on a leash throughout the entire campsite. You also have to carry a hygiene package in order to tidy up after your dog. Other animals are not allowed.
Are electrical sockets available at the tent spaces?
Yes, there are enough sockets available (16 ampere, CEE plug).
Is there space to park bicycles?
Yes, bicycle parking is available.
Is there a washing machine?
Yes, a washing machine and tumble dryer are available in the washing up facilities. A charge of €3 applies to use them.
Where are the sanitary facilities?
The modern facilities are located in a separate building on site.
When does the noise curfew start?
The noise curfew starts at midnight on the Europa-Park Camping.
Dear Guests, please note that on the event dates of
the Rust Street Festival (05.09.-07.09.2025),
the Oktoberfest (12.09. - 11.10.2025)
and Traumatica (24.09. - 08.11.2025),
there may be some noise disturbances during the night.
How can I change or cancel my stay?
The stay can be changed, converted into a voucher (print@home) or cancelled up to three days prior to arrival. The statutory cancellation periods apply. Event tickets and group rates are excluded. To the online form
FAQ Food and Drinks
Is breakfast provided?
As our overnight guest, you have the option to have breakfast in the Diner Station, or to use the 'Bread Roll Service' at the Western Kiosk.
Are table reservations required for dinner at the Silver Lake Saloon?
Yes, table reservations can be placed by calling +49 7822 860 5922, or emailing guestrelations.resort@europapark.de. Tables can also be booked online at europapark.de/table-reservation, as well as in the Europa-Park Hotels app.
Is there a supermarket close by?
The town of Rust offers a range of grocery stores. These are approximately a 20-minute walk away. A Western Kiosk with snacks and beverages is located in the Europa-Park Camping area. There is also a Pharmashop offering useful supplies for minor emergencies as well as handy utensils such as toothbrushes, toothpaste, and tissues.
Are there facilities to cook and wash dishes?
Europa-Park Camping does not have a kitchen. The Silver Lake Saloon full service restaurant and Cantina Amigo self-service restaurant offer a wide range of food and drink. If you wish to bring your own food, we provide areas to clean your dishes.
Subject to change. Edition January 2025
