Info for visitors with disabilites - Resort Hotels


In the classification of barrier-free hospitality and catering businesses in Germany, the Europa-Park hotels 'Krønasår - The Museum-Hotel', 'Santa Isabel', 'Colosseo' and 'Bell Rock' receive the category A, and the hotels 'Castillo Alcazar' and 'El Andaluz' the category Ai.


The Europa-Park Hotels offer two accessible rooms in both the themed hotels Colosseo (4 occupants) and Santa Isabel (6 occupants), two accessible rooms in the hotel  Krønasår  (2 occupants),  three accessible rooms in the themed hotel Bell Rock (2 or 4 occupants), and two disability friendly rooms in both the hotels El Andaluz (2 occupants) and Castillo Alcazar (4 occupants).

Rooms: Doorways and passageways min width 90cm, additional space outside the bathroom min 150cm², one side of bed min width 150cm, area in front of furniture items min 120cm.

Bathrooms: Stepless access, 85cm high grab handles in shower, 85cm high grab handles to right and left of the toilet that can be folded up, toilet height 48cm, free space min 150cm², wheelchair adapted washstand.


Entrances: Stepless access, min width 90cm, fully automatic sliding doors

Receptions: Bright, spacious, open, stepless access

Lifts: Each floor has stepless access to a lift 

Wheelchair Accessible Toilets: Hotels Bell Rock, Colosseo, Santa Isabel, and Castillo Alcazar

Restaurants & Bars: Stepless access, min width 90cm

Pool & Spa: Stepless access, pools have stairs and handrails


You can get to Europa-Park and its hotels via car, train, and bus:

Bus Stop: 'Europa-Park Hotels' directly in front of the resort hotels

Train Station: 'Ringsheim' - hotel shuttles can be booked (at extra charge) and we can reserve a suitable taxi for wheelchair users

Limited Mobility Parking: in close vicinity of the hotel entrances


In our online booking system you can filter by 'accessible rooms' to ensure you get a room that’s perfect for you.

Hotel Information & Bookings: +49 7822 860 5679 or