FAQ Camp Resort

FAQ Overnight Stays

When can the accommodation be accessed?

The accommodation at the Camp Resort is available from 3pm. Check-out is at 11am on the day of departure.

When does the noise curfew start?

The noise curfew starts at midnight on the Europa-Park Camp Resort.

The Rust Street Festival is taking place this year from 01.09. until 03.09.2023. Please be aware that there might be a higher level of noise during this weekend until late into the night.

Dear Guests, please note that on the event dates of the Oktoberfest (15.09. - 07.10.2023) and Traumatica (27.09. - 11.11.2023), there may be some noise disturbances during the night.

What is the accommodation equipped with?

All accommodation has a light, a power socket and WiFi. The mattresses have bed linen and a pillow is provided. All accommodation is heated.

Electrical equipment: Due to safety reasons we kindly ask you to refrain from using electrical equipment (except small devices such as chargers, beard trimmers). Should you need to use electrical equipment, please contact our team at reception before doing so.

Where are the sanitary facilities?

The modern facilities are located in a separate building on site.

Are towels and sleeping bags available to rent?

No, unfortunately towels or sleeping bags are not available for rent.

Are the covered wagons and tepees lockable?

Covered wagons and tepees cannot be locked. Only the wooden covered wagons and log cabins can be locked.

Is there a place to store personal belongings?

The luggage room is available to all guests. Keys can be found at the Camp Resort reception. Also, a number of lockers is available on site.

Are the pathways accessible for wheelchair users?

Yes, sanitary facilities for guests with disabilities are also available.

Are pets allowed?

Pets are not allowed at the Camp Resort.

Is there a charging station for electric cars at the Europa-Park Camping?

You can use any of the four charging stations near the Camp Resort to recharge the batteries of your electric vehicle. Payments will be taken via the QR code at the charging station. Guests who have an e-charging card can also pay with this. When paying directly (scanning the QR code at the charging point and online payment), payment will be handled by Europa-Park. The price (€0.48/kWh) is displayed clearly and no blocking fees will be charged. If you pay with your charging card, payments will be handled by the provider. This means: costs and potential blocking fees are dependent on the provider.

How can I change or cancel my stay?

The booking can be changed, exchanged for a voucher (print @ home), or cancelled until three days prior to your visit. The statutory limitation periods shall apply. Event tickets, groups and hotel New Year's packages are excluded from this regulation. To the online form

If you have booked your stay through a travel agent, please contact your agent

FAQ Food and Drinks

Is breakfast provided?

As our overnight guest, you have the option to have breakfast in the Silver Lake Saloon, or to use the 'Bread Roll Service' at the Western Kiosk.

Are table reservations required for dinner at the Silver Lake Saloon?

Yes, table reservations can be placed by calling +49 7822 860 5 922, or emailing guestrelations.resort [at] europapark.de (subject: Reservierung) . Tables can also be booked online at europapark.de/table-reservation, as well as in the Europa-Park Hotel app.

Is there a supermarket close by?

The town of Rust offers a range of grocery stores. These are approximately a 20-minute walk away. A Western Kiosk with snacks and beverages is located near the Europa-Park Camping. The Pharma machine offers useful supplies for minor emergencies as well as handy utensils such as toothbrushes, toothpaste, and tissues.

Can the BBQ areas be booked?

The BBQ areas are available for all overnight guests of the Camp Resort and can’t be booked. You can purchase a BBQ package in advance on our homepage.

Is there a refrigerator at the Camp Resort?

There is a refrigerator in the luggage room which is available for all guests of the Camp Resort to use (subject to availability).

Subject to change. Edition April 2021