FAQs

Important information about the new water world

Tickets & Prices

Where can I buy tickets for Rulantica?
Day and evening tickets can now be purchased online via the ticket shop. Tickets in combination with an overnight stay in one of our themed hotels or for the Camp Resort are available online at the hotel reservation page.

Will hotel guests benefit from earlier admission?
Yes, hotel guests will be able to gain entry to Rulantica one hour earlier, from 10am, than other guests.

Will hotel guests pay the same price?
Yes; all guests will pay the same price, but hotel guests will be able to enjoy an extra hour in the new water world before it opens to other guests.

Will I also be able to buy tickets at the cashier?
As capacity for Rulantica is limited, tickets for entry into the water world will need to be purchased online in advance. Where available, you’ll also be able to purchase last-minute tickets at the cashier for a €4 surcharge.

What if I don’t want to spend the whole day in the water park? Will there be the option of a half-day / season ticket or evening ticket?
Yes, there is an evening ticket from 5pm. The ticket can be purchased online in the ticket shop and is - like all Rulantica tickets - bound by date.

Do I have to purchase my Rulantica ticket in advance?
The water adventure world has limited capacity. In order to avoid disapointment due to guests arriving when Rulantica is at capacity, admission tickets must be purchased in advance. This is the only way to guarantee visitors will be able to entre the water world on their desired day of visit.

Will the Club Card cover entry to Rulantica? / Will there be any special offers for Club Card holders?
The Europa-Park Club Card does not include entry to Rulantica.
There are currently no special offers planned for Club Card holders.

Will there be an annual pass for Rulantica?
There won’t be a separate Rulantica club card for now.

Will I need to pay to use the lockers?
Yes; lockers will be available for €1 per day.
To ticket shop.

Will there be a combi-ticket for Europa-Park and Rulantica?
There won't be a combi-ticket for now.

What about parking? Will I need to pay for parking, like at Europa-Park?
Yes; just like in Europa-Park, parking will be charged at €7 per car per day.
To ticket shop.

How can I pay in Rulantica?
You’ll be a given an RFID wristband, which you will use instead of cash during your visit – anything you buy during your visit will be scanned onto your wristband, and you’ll pay when you leave Rulantica. You’ll also use your wristband to access the park and your locker.

Will there be gift vouchers for Rulantica?
The EMOTIONS Card can be used as a means of payment in Rulantica. Do you want to give a voucher for Rulantica admission ticket? We recommend giving an EMOTIONS Card with the respective value. Unfortunately you can't use the EMOTIONS card to pay online, but we are happy to deal with your request over the phone. Please call +49 (0) 7822 776655 and we will advise if tickets for your preferred day of visit are available.

Opening Times

What will be the actual opening times for Rulantica?
Rulantica is open daily from 11am to 10pm.
Hotel guests are allowed to enter the water world one hour earlier (10am to 10pm).
On 31.12.2019 Rulantica is open from 11am - 7pm.
On the 24th and 25th of December, and on the 17th of January, Rulantica will be closed.
From 16 to 20.03.2020 Rulantica is closed due to maintenance.

Will you be open all year round?
We’re currently planning to open all year round (except 24 and 25 December). We will, however, at times need to close the park for short periods for maintenance, but will announce such closures in advance on this website.
The following closures are currently planned:
24. & 25.12.2019
01.17.2020
16 to 20.03.2020

Will Rulantica be completely ready by the end of 2019?
All attractions should be ready for Rulantica’s opening. However, as the new water world is such a huge project, unforeseeable circumstances, such as safety issues, may cause delays.

General information

Where is Rulantica?
The new water world will be built on the outskirts of Rust ,and will be easily accessible to our overnight guests by shuttle (Europa-Park Hotels <> Rulantica). The newly opened museum hotel 'Krønasår' is located directly opposite Rulantica.

Is Rulantica a theme world; a part of Europa-Park?
No. Rulantica is an independent water world, situated near Europa-Park. The water world will consist of nine settings offering water fun for all ages. Rulantica and Europa-Park are two separate parks. The Europa-Park Hotels and Rulantica are connected via a shuttle service. The tickets are park-bound, so you need a separate ticket for each park.

How far is the water park from Europa-Park? Will there be a shuttle service?
Yes; there’ll be a shuttle bus for Europa-Park hotel resort guests.
The shuttle runs, depending on the time of day, in a 15-30 minute rhythm. When the water world opens in the morning and when it closes in the evening, every 15 minutes.

From what age is the water park suitable for children?
Like Europa-Park, Rulantica has been designed as a water theme park for the entire family.
For safety reasons, some attractions have age and/or height restrictions.

Will you need to be a good swimmer?
For some attractions, yes.

Will there be height/weight/age limitations at the attractions?
This information will be available at a later date.

Is there a spa area?
At the opening of Rulantica there won't be a spa and wellness area. This might change during future extension works.

Is the water world barrier-free?
Accessibility was of course taken into account in the planning of Rulantica. Much of the facilities, with the exception of some slides, will be available for disabled guests.

Is smoking allowed in the water world?
Smoking will not be permitted within Rulantica. There will, however, be a smoking area in the park’s outdoor area.

Will Rulantica have Wi-Fi?
Yes. Wi-Fi will be available in the water park.

Is the use of the smartphone in Rulantica allowed?
Bringing your own smartphone is allowed in Rulantica (for example, use as an eBook, surfing the Internet, etc.). When taking photos or videos with your smartphone or similar, always make sure that the privacy rights of other guests are respected and no one feels disturbed by the recordings.

Will I be allowed to bring my own food and drinks?
For hygiene reasons, guests will not be permitted to bring their own food. For safety reasons, no glass containers such as bottles will be permitted.

Are there vegetarian/vegan gastronomy offerings?
The F&B offer in Rulantica will include a selection of vegetarian and vegan choices.

Will there be a dress code? In some pools, you will not be permitted to swim in trousers, for instance.
For hygiene reasons, the rule will be that proper swimwear must be worn in Rulantica. Further information can be found in the bathing rules.

What is the water temperature?
The water temperature will be around 30 degrees celcius.

I would like to buy tickets for a period not yet available online. How do I get the tickets now?
Service centre Rulantica: +49 7822 77-6688 | Hotel information and reservation: +49 7822 860-5679

Prices subject to change, all information without guarantee.