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Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +49 152 08 87 74 78
Email: camping@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

Send us an email:
info@rulantica.de

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Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

Send us an email:
confertainment [at] europapark.de

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Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

We can help in the languages German, English and French.

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info@europapark.de

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Ticketshop
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All tickets & offers
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All tickets for Rulantica, Europa-Park and our events.

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Pure joy: An unforgettable stay or a relaxing wellness treatment

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Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Current information

Dear guests and friends of the Europa-Park Theme Park and Resort,

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

A comprehensive hygiene concept as well as numerous measures to minimise the risk of infection guarantee safe leisure fun across the entire Europa-Park Theme Park and Resort. We are working closely with experts, authorities and politicians in order to achieve the best possible protection.

Your Mack Family

All information at a glance

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Europa-Park
All the information you need to plan your visit to Europa-Park and to re-book tickets you have already purchased.
To Europa-Park

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Water World Rulantica
All the information you need to plan your visit to Rulantica and to re-book tickets you have already purchased.
To Rulantica

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Europa-Park hotels, Camp Resort & Camping
All the information you need to plan your dreamlike overnight stay or to re-book a reservation you have already made.
Further information

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Hotel restaurants & bars
All information about the hotel restaurants & bars.
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Wellness & beauty
Treat yourself to a little break and let us pamper you.
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Events & evening cinema
All information to re-book tickets you have already purchased.
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YULLBE
All information about the VR centre
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Europa-Park Club
All the information for Clubcard members
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Change of booking

Admission tickets, overnight stays & events

Guests who have purchased an entry or event ticket for the closing period will receive further information on flexible re-booking options on our information pages and via the corresponding social media channels.

Guests with an overnight stay booking in one of the themed hotels of Europa-Park will be informed separately via email about their booking options.

Further information is available on the subpages:

Current entry and arrival restrictions

The health of visitors and employees has always been the highest priority for the family-owned company behind Europa-Park and Rulantica. Therefore, the rules and regulations of the authorities for handling COVID-19 are strictly adhered to. Guests are also urged to behave in accordance with the respective applicable rules and regulations and to visit Europa-Park and Rulantica only if they are in good health.

To ensure that Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort & Camping can be explored by visitors in a safe and carefree manner, a comprehensive safety and hygiene concept has been introduced. All measures are constantly adapted to current regulations and developments.

International guests

Guests who want to enter the Federal Republic of Germany from a European high risk area must - in accordance with the Corona Regulation ‘Entry Quarantine’ (Corona VO EQT) - be able to show a negative test when crossing the border. According to the so-called 24-hour rule of the state of Baden-Württemberg, all guests who come from a European border region and stay for a maximum of 24 hours in Baden-Württemberg are excluded from this.

Border regions are:

  • in Austria the state of Vorarlberg
  • in the Principality of Liechtenstein the entire national territory
  • in Switzerland the cantons of Appenzell (Innerrhoden, Ausserrhoden), Aargau, Basel, Basel-Landschaft, Jura, Schaffhausen, Solothurn, St. Gallen, Thurgau and Zurich
  • in France the departments of Bas-Rhin and Haute-Rhin.

Further information on this is available on the website of the state of Baden-Württemberg. Reliable information from the Federal Ministry of Health on the current infection rates and latest developments within Germany and abroad is available on the website of the Robert Koch Institute.

In case a visit to Europa-Park is not possible due to the listed reasons you can re-book your visit for a different date free of charge or have the total amount refunded to an EMOTIONS gift card. In this case please contact our guest service team at gaesteservice [at] europapark.de or call +49 7822 776 688.

If a guest was in contact with a SARS-CoV-2 infected person within the past 14 days or had symptoms of a respiratory infection or high temperature, visiting Europa-Park is unfortunately not possible.

We have summarised all information for overnight guests on the information page for the themed hotels & Camp Resort.

This information is constantly being updated.

Latest update: 15.04.2021

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We are here for you

In special cases please contact our guest service.

We help you with your inquiry in German, English and French. We are available via phone Mondays to Saturdays from 9am until 1pm.

Get in touch:
Phone: +497822 776 688
Email: gaesteservice [at] europapark.de

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Plan your visit with us

Gutscheine für Übernachtungen

Overnight stay or wellness voucher

Surprise your loved ones with an unforgettable stay in our themed hotels or the Camp Resort - as an overnight stay or for a relaxing wellness treatment. To the voucher

Gutscheinticket

Europa-Park voucher ticket

Surprise your loved ones with a day of action or relaxation - buy an undated voucher ticket, which can be dated and unlocked later in the ticket shop.

Gutscheinticket Rulantica

Rulantica gift voucher ticket

Surprise your loved ones with a day of water action - buy an undated voucher ticket, which can be dated and unlocked later in the ticket shop.