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Current information
Dear guests and friends,
In close cooperation with the authorities of Ortenaukreis and the state of Baden-Württemberg, we have developed a comprehensive hygiene concept for the re-opening as a model project. Our comprehensive safety and hygiene measures were deemed exemplary by the authorities.
We are happy to be able to welcome you again at the entire Europa-Park Theme Park and Resort: at Europa-Park, the water world Rulantica, YULLBE, the themed hotels, the Camp Resort, Europa-Park Camping, the hotel gastronomy and the Europa-Park Talent Academy are open.
Tickets are available via the ticket shop and stays can be booked via our booking page. A comprehensive hygiene concept as well as numerous measures to reduce the risk of infection guarantee a safe leisure experience in the entire Europa-Park Theme Park and Resort.
The Europa-Park Talent Academy will be open again from 07.06.2021.
Unfortunately, events as well as the evening cinema are still suspended.
We are happy to Experience. Time. Together. with you again.
Your Mack Family
All information at a glance
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Europa-Park (open) |
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Rulantica (open) |
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Themed hotels, Camp Resort & Europa-Park Camping (open) |
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| Hotel restaurants & bars (open) All information about the hotel restaurants & bars. Further information |
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| Wellness & Sport (open) Treat yourself to a little break and let us pamper you. To wellness & sport |
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| Events & evening cinema All information to re-book tickets you have already purchased. Further information |
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| YULLBE (open) All information about the VR centre To YULLBE |
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Europa-Park Club |
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Conferences & Festivities |
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Requirements for a visit
In order to visit the Europa-Park Theme Park and Resort, it is currently mandatory to be able to provide a proof of authorisation. Under 'Requirements for our stay', we have collected all acceptable ways to prove your authorisation, as well as the most important information.
Change of booking
Admission tickets, overnight stays & events
Guests who have purchased an entry or event ticket for the closing period will receive further information on flexible re-booking options on our information pages and via the corresponding social media channels.
Guests with an overnight stay booking in one of the themed hotels of Europa-Park will be informed separately via email about their booking options.
Further information is available on the subpages:
Current entry and arrival restrictions
The health of visitors and employees has always been the highest priority for us. Therefore, the rules and regulations of the authorities for handling COVID-19 are strictly adhered to. Guests are also urged to behave in accordance with the respective applicable rules and regulations and to visit the Europa-Park Theme Park and Resort only if they are in good health.
To ensure that Europa-Park Theme Park and Resort can be explored by visitors in a safe and carefree manner, a comprehensive safety and hygiene concept has been introduced. All measures are constantly adapted to current regulations and developments.
International guests
Arrival and Entry
- If you were in contact with a SARS-CoV-2 infected person within the past 14 days or had symptoms of a respiratory infection or high temperature, visiting Europa-Park is unfortunately not possible.
- If you want to enter Germany from a high risk area or virus mutation area according to the Robert-Koch-Institut, or you recently spent some time in one of those, entry is only possible under certain circumstances. Please inform yourself about the entry requirements relevant to your country of origin.
- Your stay can be cancelled free of charge via the hotel reservation (Phone: +49 7822 860-5679 or via email to resort.international [at] europapark.de) or the Camp Resort team (Phone: +49 7822 860 5566 or via email to camp-resort [at] europapark.de). The separately purchased ticket can be exchanged for a new date-specific ticket for the 2021 summer season. Please contact our guest service at gaesteservice [at] europapark.de or call +49 7822 77-6688.
Special test facilities
- If you cannot take a test prior to your arrival, a limited test capacity is available on site. In unique circumstances you can arrive without a test and take a test at one of the test centres on site. Please note, that a test fee of €25.39¹ applies for guests with residence abroad.
- Book your appointment prior to your arrival: To the test booking
- Depending on capacity, long waiting times can occur. We therefore recommend arriving with a negative test result, as entry can otherwise not be guaranteed.
The current information will be updated constantly. We ask for your understanding, that we may have to change the offerings during the opening as a model project. As soon as we have further information, we will communicate those immediately.
Latest update: 15.06.2021
We are here for you
In special cases please contact our guest service.
We help you with your inquiry in German, English and French. We are available via phone Mondays to Saturdays from 9am until 3pm.
Get in touch:
Phone: +49 7822 776 688
Email: gaesteservice [at] europapark.de
Plan your visit with us
or surprise your loved ones
from
12.00
€
per person
1
from
28.50
€
per person
1
from
47.00
€
per person
1
Europa-Park
Finally ride rollercoasters again and travel through all of Europe in just one day.
