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Opening Hours
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Our current
Opening Hours

Due to the recent decisions by the federal and local governments, Europa-Park, the water world Rulantica, the Europa-Park hotels, the Camp Resort, the hotel gastronomy as well as YULLBE will remain closed until further notice.

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Contact

Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +49 152 08 87 74 78
Email: camping@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

Send us an email:
info@rulantica.de

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I have read the privacy statement.
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Contact
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We are here for you!
Contact

Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

Send us an email:
confertainment [at] europapark.de

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Contact
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We are here for you!
Contact

Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

Fill out our contact form

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Arrival
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All details about
Arrival

Whether you are travelling by car, train, plan or with a group, you can reach us easliy

Our addresses:
Hotels 'Colosseo', 'Santa Isabel', 'Castillo Alcazar' and 'El Andaluz':
Europa-Park-Straße 4+6

Hotel 'Bell Rock'
Peter-Thumb-Straße 6

Hotel 'Krønasår – The Museum-Hotel'
Roland-Mack-Ring 3

Camp Resort & Camping
Rheinweg 5

in 77977 Rust, Germany

Everything you need to know

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Ticketshop
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All tickets & offers
Ticketshop

All tickets for Rulantica, Europa-Park and our events.

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Booking
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Best conditions and largest choice.

 

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Gift cards
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Pass on the joy
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Pure joy: An unforgettable stay or a relaxing wellness treatment

Book now:

Overnight vouchers

Wellness vouchers

Restaurant vouchers

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Merchandise and much more
Online shop

Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Well informed
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No more missing out on news!

The latest infos about offers & new highlights, competitions and exciting tips - right in your mailbox! Simply subscribe now!

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Familie im Außenpool Bell Rock

Pool-Rules

1. General Rules

The house and bathing rules serve to ensure safety, order, and cleanliness at the Europa-Park hotels. It is binding for all guests attending the hotel pools. Video surveillance is carried out in the pool areas.

2. Opening Hours and Access

2.1. The opening hours are daily from 7am to 10pm.

2.2. The use of the hotel pools is generally free for every hotel guest. Access is prohibited for:

  • Persons under the influence of intoxicating substances (e.g. alcohol, drugs).
  • Persons with animals.
  • Persons that suffer from a notifiable, infectious disease according to the Federal Law on Contagious Diseases (Bundesseuchengesetz), open wounds, or contagious skin rashes.
  • Persons who cannot move, dress or undress independently, also children under the age of eight years, blind persons, mentally disabled persons. Those with seizure disorders are only allowed to use the hotel pools together with a responsible adult supervisor.

3. Bathing

3.1. Bathers use the facilities at their own risk.

3.2. The pools may only be used after a thorough cleaning of the body.

4. Behaviour in the Pool

4.1. Bathers must refrain from everything that is contrary to public order, as well as the proper maintenance of safety, quiet and order.

4.2. Jumping into the pools from the sides is not permitted. It is also not permitted to run around the pool borders or clamber around on the access ladders, handrails or any other parts of the facilities, or to jump directly into the water from them.

4.3. It is prohibited to push other persons into the pools.

4.4. The consumption of meals and drinks not purchased at the pool is not permitted.

4.5. Bathers are not allowed to use cameras or phone cameras.

4.6. Please note that the water depth varies in the pools (up to 140cm) and that the pools are not non-swimmer pools.

4.7. Rubbish must be disposed of in the containers provided for this purpose.

5. Supervision

In addition to the hotel management and their representatives, the respective employee attending the reception desk exercises the domiciliary law towards all visitors.

6. Liability

6.1. Bathers use the hotel pools at Europa-Park (including their facilities and equipment) at their own risk, without prejudice to the obligation of the operator to maintain the pools and facilities in a safe condition.

6.2. We are not liable for the destruction, damage, or loss of items brought into the facility.

6.3. Accidents must be reported to the supervisory staff immediately.

6.4. In case of danger, an alarm must be released via the red push buttons. This applies in particular to danger to life situation. The alarm immediately triggers a rescue process.

7. Lockers and changing rooms

7.1. To change and dress, changing rooms are available to bathers.

7.2. Lockers are available to store clothes. Bathers must lock the locker themselves and carry the key with them while bathing.

8. Swimwear

8.1. Presence in the pool area is only permitted in appropriate, usual swimwear. This also applies to toddlers.

8.2. Persons who don’t swim may wear other, clean sportswear, but no street clothing.

 

 

 

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Current information

Read the latest update about the current situation at the Europa-Park hotels, Camp Resort, Camping, hotel restaurants & bars as well as wellness & sport:

  • Change of booking
  • Hygiene & safety rules
  • Planning a future visit