FAQs

Due to limited availability, we recommend to book your tickets in advance, so that you can secure entry on your preferred date. The tickets are day-based and available in the ticket shop. In case of available space, you can buy tickets onsite at the ticket office, at an additional cost of €4.00¹.

TO THE TICKET SHOP

In case your preferred date is currently not yet available in the ticket shop, we offer tickets further in the future through the hotel booking route, or alternatively the voucher ticket which can be dated at a later time in our ticket shop.

You can find all ticket categories & offers in the price overview.

Payments in Rulantica are made cashless through a transponder band ('Rula Band'). Purchases are booked on the Rula Band during your visit and paid when you leave Rulantica. The band is also used to gain entry and as locker key.

The Europa-Park EMOTIONS Gift Card is also valid for Rulantica, and can be used in the following ways:

• Purchase of Rulantica tickets by phone via the Guest Service (phone number: +49 7822 776 655)
• To make a payment onsite in Rulantica

We are currently offering various tickets for Rulantica. The categories can be viewed in our price overview. We don't offer annual passes at the moment. Once more ticket categories are included, it will be announced on this website. 

The Europa-Park annual pass ('Europa-Park Club') as well as the included Parking Pass are not valid in Rulantica.

Depending on the attraction, good swimming skills are essential

Smartphones are permitted in Rulantica (e.g. usage as eBook, browsing on the internet, etc.). When taking pictures or videos with your smartphone or any other electronic device, you must consider the personal privacy of other guests, and make sure that nobody feels uncomfortable.

With the exception of the attractions Dugdrob & Vildfål as well as Isbrekker, the usage of action cams (e.g. GoPros) with a head holder are permitted.

Yes, free WiFi is available in Rulantica.

The majority of the areas are wheelchair user friendly. Lifts link the traffic areas with eachother, making the lobby, gastronomy and shopping areas accessible as well. The changing rooms, toilets and shower areas are very spacious. Water wheelchairs (limited capacity) enable you to move around. You can find more information on our info page for guests with disabilities.

The water in the pools has a temperature of approx. 32°C.

In our exclusive relaxation and sauna area Hyggedal, two nude saunas (aged 18+) as well as a quiet area are available for you to use.

In Rulantica, bathing suits made out of special bathing material are essential, due to hygienic reasons. You can find more information in paragraph 3.15. of the park and bathing regulations. 

Strollers are not permitted in the Water World, due to security reasons. We therefore kindly ask to leave strollers in the car if possible. In addition to this, there are limited lockers available that have room for strollers. You can find more tips on our info page for families.  

Due to security reasons, glasses are not permitted on the water slides Dugdrob & Vildfål as well as Isbrekker. We further advise not to wear glasses on the other slides as well. Spectacle storage is available at various slides.

Leaving Rulantica for a long period of time is not possible due to organisational reasons. Of course, we would like to give our hotel guests the option to visit their hotel room, if required. Our day guests can also leave Rulantica for a limited time period in exceptional cases. Please speak to a member of staff at the lobby who can assist you further.

Smoking is not permitted in Rulantica. However, there are smoking areas in the outdoor area.