Tips for your visit

You can find an information board in front of every attraction site, which details all safety precautions and limitations. Children of a certain age and height are only permitted to ride rollercoasters (e.g. 11, 140 means aged 11 and over, and 140 cm tall). Some attractions also require a maximum height. These safety instructions have been determined by the MOT, and need to be strictly followed. More details

"Fit for Kids" - Europa-Park is the first theme park in the world that is MOT-certified. More details

You will receive all information, park tickets, brochures etc. at the information desks as well at the main entrance, the Euro-Tower, the big lake and in the Spanish themed area next to the adventure playground.

You can also withdraw cash at all 4 information points of the park.

Filming on your smartphone or other cameras during the rides is not permitted on the bigger and faster rollercoasters. GoPros that are fixed around the head, selfiesticks or cameras that are attached around the wrist are also forbidden. There are some exceptions: Cameras that are secured with a band around the chest. However, the staff make the decision onsite whether a belt of this kind is appropriate for the ride or not. Loose items need to be kept away and are not allowed to be held during the ride. Instructions by the staff need to be followed.

Discover our picnic spaces: In the castle park, the German themed area and next to Wodan Timburcoaster.

You can find cashpoints at the information board at the main entrance, the lake, the entrance to the Spanish Arena, and in Greece next to the entrance of the 'Cassandra's Curse' as well as in the hotels 'Colosseo', 'Bell Rock', 'Krønasår' and 'Santa Isabel' and in the camp resort. You can also pay by card in some places of the park.

The First Aid Station is located next to the Euro-Mir rollercoaster in Russia. Professional paramedics are available during opening hours. Paramedics are also distributed around the park. In the case of an emergency, please inform a member of staff.

The lost and found is located by the main entrance as well as at the information point by the lake. If you have any questions, give us a call at: +497822 772 810 0 or email us at: fundbuero [at] europapark.de. Feel free to download and complete our lost property form.

Rent out a locker for a small fee at the main entrance. Please note that there is a limited number of lockers.

Don't worry about carrying your shopping bags with you around all day! We will bring all of the shopping you have done until 3pm, safe and free of charge to the pushchair rental/main entrance, as well as to the reception of the Europa-Park Hotels. You can collect your shopping bags after 5.30pm.

After noon you can ask a member of staff or find out in our Europa-Park App about when the park closes.

Unfortunately, Single Rider options are not currently available.

Free WiFi is available at Europa-Park. 

Park directly by the main entrance! Buy your ticket on-site (€25.00¹ per parking space) or in advance at our ticket shop.

On the parking spaces marked 'reserved parking' you can park free of charge for 20 minutes to drop off passengers or pick up your family or friends.

Dogs are allowed into the park provided a leash is used. Excluded here are so-called listed dogs/fighting dogs. The dogs are not permitted to be brought along on riding attractions, nor in some catering establishments. A dog set is available for dog owners free of charge at the main entrance. There are also 15 dog water stations around the park.

Tip: Tom's Dog Hotel. There is an option to place your dog in the nearby dog hotel Tom's Dog World. The services include a collection and drop-off service from the main entrance of Europa-Park as well as overnight accommodation for your dogs.