Tips for your Europa-Park visit

You can find an information board in front of every attraction site, which details all safety precautions and limitations. Children of a certain age and height are only permitted to ride rollercoasters (e.g. 11, 140 means aged 11 and over, and 140 cm tall). Some attractions also require a maximum height. These safety instructions have been determined by the MOT, and need to be strictly followed. More details

"Fit for Kids" - Europa-Park is the first theme park in the world that is MOT-certified. More details

Information for persons with greater thigh and/or body proportions 

The rollercoasters ARTHUR, blue fire Megacoaster, Eurosat - CanCan Coaster / Eurosat Coastiality, Silver Star, WODAN - Timburcoaster and Voltron Nevera powered by Rimac are equipped with a safety bar system due to their high speed and acceleration forces. The degree of inclination of the bar is crucial for the bar closure, so the circumference of the hips and thighs is often decisive. Unfortunately, people with large thighs and/or body circumference cannot use these attractions.

Test seats are available for our guests at the beginning of the queuing area of those rides. Our staff will be happy to assist you with this.

You will receive all information, park tickets, brochures etc. at the information desks at the at the main entrance, the Euro-Tower, Europa lake and in the Spanish themed area next to the adventure playground. 

You can also withdraw cash at all 4 information points of the park.

Filming on your smartphone or other cameras during the rides is not permitted on the bigger and faster rollercoasters. GoPros that are fixed around the head, selfiesticks or cameras that are attached around the wrist are also forbidden. There are some exceptions: Cameras that are secured with a band around the chest. However, the staff make the decision onsite whether a belt of this kind is appropriate for the ride or not. Loose items need to be kept away and are not allowed to be held during the ride. Instructions by the staff need to be followed.

Tickets can be purchased on-site at the ticket office with a €10¹ surcharge on the online ticket price.

Tip: Europa-Park tickets are available online at tickets.europapark.de or at the best price in combination with an overnight stay at europapark.de/reservation!

Tickets without a specific date must be dated before visiting at europapark.de/exchange. If the tickets are not dated at admissions check, entry to Europa-Park cannot be guaranteed. A service fee of €10¹ per ticket applies to for subsequent on-site dating.

Discover our picnic spaces: In the historic Balthasar Castle garden, the German themed area and next to Wodan Timburcoaster.

You can find cashpoints at the information office at the main entrance, by the lake, at the entrance to the Spanish Arena, in Greece next to the entrance to Cassandra's Curse, and in the 'Colosseo', 'Bell Rock', 'Krønasår' and 'Santa Isabel' hotels, as well as in Silver Lake City. You can also pay by credit card in of the park's outlets.

The First Aid Station is located next to the Euro-Mir rollercoaster in Russia. Professional paramedics are available during opening hours. Paramedics are also distributed around the park. In the case of an emergency, please inform a member of staff.

The lost and found is located by the main entrance as well as at the information point by the lake. If you have any questions, email us at: fundbuero@europapark.de. Feel free to download and complete our lost property form.

You can hire a locker at the main entrance for a small fee. Use of a small locker (36cm x 35cm x 57cm) is a one-off charge of €1.00¹, use of a large locker (92cm x 55cm x 80cm) is a one-off charge of €4.00¹. Each additional opening costs €1.00¹. The number of lockers available is limited.

Don't worry about carrying your shopping bags with you around all day! We will bring all of the shopping you have done until 3pm, safe and free of charge to the pushchair rental/main entrance, as well as to the reception of the Europa-Park Hotels. You can collect your shopping bags after 5.30pm.

After noon you can ask a member of staff or find out in our Europa-Park App about when the park closes.

Single Rider options are currently available.
ARTHUR
blue fire Megacoaster
Eurosat - CanCan Coaster
Voletarium
Voltron Nevera powered by Rimac 
WODAN – Timburcoaster

With VirtualLine, you can make effective use of your queuing time for certain attractions and save valuable time during your visit! Simply reserve the next free time slot in our app and visit another attraction or one of our cafés or restaurants at Europa-Park in the meantime.

VirtualLine is offered on the following attractions: 
blue fire Megacoaster
Euro-Mir
Pirates in Batavia
Poseidon water coaster
Voletarium
Voltron Nevera powered by Rimac
WODAN - Timburcoaster

Free WiFi is available at Europa-Park. 

The ‘Reserved Parking’ carpark is located directly at the main entrance to Europa-Park. 
In the 2025/2026 season, the ‘Reserved Parking’ ticket can be purchased online or on site for €29.00¹.
To the ticket shop

On the parking spaces marked 'reserved parking' you can park free of charge for 20 minutes to drop off passengers or pick up your family or friends.

A total of 133 charging points are available throughout the Europa-Park Resort, 6 of which are fast charging points.

(110 charging points TYPE2 connection with up to 11 KW – own charging cable required;
6 charging points CCS COMBO TYPE 2 connection with up to 150 KW - fixed charging cable)

Europa-Park: 
Main visitor car park, area A, row 23: 54 charging points
Reserved VIP parking at the main entrance: 2 charging points
Silver Lake City: 8 charging points
Silver Lake City car park: 17 charging points

Hotels: 
'Colosseo': 16 charging points (including 2 fast charging points)
'Bell Rock': 6 charging points (including 2 fast charging points)
'Krønasår': 6 charging points (including 2 fast charging points)
'El Andaluz/Santa Isabel': 4 charging points

Rulantica: 
Visitor car park: 20 charging points

It is not possible to reserve a charging point in advance.

If you pay by your personal debit card, your debit card provider will bill you. The cost and any blocking fees will depend on your card provider and cannot be influenced by us.
In the case of direct payment (scanning the QR code at the respective charging station), the invoice is sent directly via our cooperation partner Badenova.

The costs for direct payment via Badenova are as follows:

Standard charger:
Energy-related costs: 0.61 EUR/kWh (minimum: 3.66 EUR)
No blocking fee will apply

Fast charger:
Energy-related costs: 0.79 EUR/kWh (minimum: 4.71 EUR)
Time-based costs: After 1 hour 0.24 EUR/minute

Dogs are allowed into the park provided a leash is used. Excluded here are so-called listed dogs/fighting dogs (the website is available in German only). The dogs are not permitted to be brought along on riding attractions, nor in some catering establishments. A dog set is available for dog owners free of charge at the main entrance. There are also 15 dog water stations around the park. Delicious treats for your dog can be found in the family&friends store in the Italian themed area. 

Information on bringing assistance dogs with you can be found on our information page for guests with disabilities.

Tip: Tom's Dog Hotel. There is an option to place your dog in the nearby dog hotel Tom's Dog World. The services include a collection and drop-off service from the main entrance of Europa-Park as well as overnight accommodation for your dogs.