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Feel free to call us at:
+497822 776 688

We can help in the languages German, English and French.

Send us an email:
info@europapark.de

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Themed hotels
Phone: +49 7822 860 5679
Email: resort-international@europapark.de

Camp Resort
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Europa-Park Camping
Phone: +497822 860 566 6
Email: camp-resort@europapark.de

Wellness & Beauty
Phone: +49 7822 860 553 0
Email: wellness@europapark.de

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Feel free to call us at:
+497822 776 655

We can help in the languages German, English and French.

Send us an email:
info@rulantica.de

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Feel free to call us at:
+497822 77 144 00

We can help in the languages German, English and French.

Send us an email:
confertainment [at] europapark.de

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Feel free to call us at:
Infos: +497822 776 688
Tickets: +497822 776 697
Cinema: +497822 776 696

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All tickets & offers
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All tickets for Rulantica, Europa-Park and our events.

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Only available in our online shop: The Europa-Park & Rulantica merchandise!

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Requirements for your visit

The most important information regarding your arrival
For a fast and easy arrival, we kindly ask you to bring the following:
1.

Proof of authorisation

2.
  • For Europa-Park: Ticket and if applicable the confirmation of the ticket exchange
  • For Rulantica: Ticket and if applicable the confirmation of the ticket exchange
  • For overnight guests: Reservation confirmation
  • YULLBE experience: Ticket
  • Event visit: Ticket
  • Wellness treatment: Booking confirmation (optional)
  • Restaurant or bar visit: Confirmation of table reservation (optional)
3.

Photo ID

4.

Medical face mask

 

We explicitly ask you to ensure that you have all documents mentioned above prior to your arrival. If you don't have all documents, a visit (despite a valid entry ticket / valid reservation confirmation) is not possible.

The documents will be checked on site in the visitor car park, at the main entrance, or at the hotel reception respectively. A photo ID is mandatory.

Proof of authorisation

Proof of authorisation must be one of the three following documents:

Tested
Officially accepted, negative Corona test result (PCR or quick test), which at the time of arrival is no older than 24 hours. A negative test result is required for visitors aged 6+. Please note: Only tests from an official test site are accepted. Brought along self-tests are not accepted.
If an 'official confirmation' for quick tests doesn't show a time, this confirmation is only valid on the day of issue, not for the following day. The confirmation must be signed.

Vaccinated
Please bring your proof of vaccination in form of an official vaccination passport or in form of digital proof via an app. The proof of vaccination must be recognised by an official organisation and contain the following information: first and last name, vaccine, date of vaccination.
The proof of full vaccination must be older than 14 days. If you have received your full vaccination on 01.06.2021, you are considered 'fully vaccinated' from the 15.06.2021 and can visit the Europa-Park Theme Park and Resort from that day.

Recovered
Please bring your positive PCR laboratory-test result which is older than 28 days. If your positive test result is older than 6 months, you will also have to bring your official proof of vaccination in form of your vaccination passport or digital proof. You will be considered fully vaccinated from the date of your vaccination. .

Testing facility for Europa-Park & Rulantica visitors

You must present a negative test result per day you want to visit, which must not be older than 24 hours at the time of arrival. We strongly recommend arriving with a negative test result as entry can otherwise not be guaranteed. If you would like to get tested on your way, you can see the testing sites on the Ortenaukreis website.

If you cannot produce any of the mentioned proofs of authorisation, we have a limited number of test facilities on site for exceptional circumstances.
Depending on demand, very long queues are likely. The testing capacity is very limited and reserved for exceptional circumstances.

For visitors living in Germany, these tests are free. Please note, that the law requires a testing fee of €25.39¹ per person for international guests.

Example: You arrive at 9am and your test result is valid until 11am. You should therefore entre Europa-Park before 11am, so that your proof of authorisation can be used. Should you arrive at Europa-Park after 11am, or would like to visit Europa-Park on the second day, too, you will need a new test result.

Testing facility for overnight guests

Take a test at home in a test centre on the day before your arrival, according to the criteria mentioned, and benefit from a quick check-in process.

Overnight stay plus Europa-Park or Rulantica visit on the day of arrival

In order to visit Europa-Park or the water world Rulantica, you have to have a valid proof of authorisation for each day you want to visit. If you are visiting the parks on the day of your arrival, you can use the same proof of authorisation for the hotel check in as well as park entry. Please note that the 24 hours validity of the negative test results must not be expired. If your negative test result is dated at 3pm, the check in and entry to the parks must happen before 3pm on the day of your arrival. 

Overnight stay plus Europa-Park or Rulantica visit on the following day

In order to visit Europa-Park or the water world Rulantica, you have to have a valid proof of authorisation for each day you want to visit. Please take an additional Corona test on the day of your arrival on site and use our test centre especially for hotel guests:

In front of the hotel ‘El Andaluz’ or hotel 'Krønasår' for hotel guests, from 12 until 10pm. We currently have appointments available until 31.07.2021.

Hotel 'El Andaluz'

Hotel 'Krønasår'

At the Camp Resort for Camp Resort and Camping guests, from 12 until 6pm. We currently have appointments available until 31.07.2021.

Our tip: Choose the quieter times between 12 and 5pm. This way, you can go straight to Europa-Park or the water world Rulantica on the following day, without waiting times.

  • For visitors living in Germany, these tests are free. Please note, that the law requires a testing fee of €25.39¹ per person for international guests.
Overnight stay plus Europa-Park or Rulantica visit on several days

If you would like to visit the parks on more than two days, you will have to take another test on the day after your first night, and potentially on all following days, between 12 and 10pm.

Restaurants, Wellness & Fitness

As a hotel guest you can use different services and offers on the day of arrival as well as on the following day with the proof of authorisation from your arrival. This includes the following: the hotel restaurants, bars and cafés, booked wellness treatments, fitness classes, fitness areas, the pools and saunas.

Positive test on site

If you are tested positive for SARS-CoV-2, you will and your anyone in your party have to leave the premises immediately and contact your local health authorities.

  • Your stay incl. any tickets you have booked can be cancelled for free via the hotel reservation (+49 7822 8600 or via email at resort-international [at] europapark.de)
  • The Europa-Park ticket can be exchanged for a new, date-specific ticket for the 2021 summer season. In order to do so, please contact our guest service at +49 7822 77-6688 or gaesteservice [at] europapark.de.
  • Rulantica and YULLBE tickets can be exchanged for new date-specific tickets until 31.12.2021. Please contact our guest service by calling +49 7822 77-6688 or email gaesteservice [at] europapark.de in order to do so.

Please note the latest Park Rules for Europa-Park, the Park and Bathing Rules for Rulantica, as well as the T&Cs.

Groups, who don't need a date-specific ticket prior to arrival

The following groups do not need a date-specific ticket prior to their visit of Europa-Park or Rulantica respectively, but will receive their ticket on site instead. A separate ticket allocation guarantees, that these guests will get an entry ticket once they have shown appropriate proof. Please not, that accompanying persons will have to book their date-specific ticket prior to their visit via the ticket shop. To the ticket shop.

  • Small children aged under 4  don't need a ticket, entry to Europa-Park or Rulantica is possible without ticket but with an appropriate proof of age.
  • Birthday children until 12 years of age will receive free entry on the day of their birthday after providing an appropriate proof of age at cashiers 19 & 20 at the main entrance of Europa-Park, or directly in Rulantica. This applies on the actual birthday only and cannot be redeem at a later day. 
  • Guests with disabilities (Europa-Park): Blind people (disability ID with note 'BI' required) and wheelchair users (disability ID with note 'aG' required) will receive their free ticket after providing appropriate proof from the cashiers 19 & 20 at the main entrance of Europa-Park. Guests with other disabilities (disability ID required) will receive a discounted ticket either on site or via the ticket shop. This also applies when providing a disability ID with the note 'B', the accompanying person will also pay the discounted ticket price.
  • Guests with disabilities (Rulantica): Guests with disability ID require a valid ticket at a special rate (available via the ticket shop). Blind people (disability ID with note 'BI' required), wheelchair users (disability ID with note 'aG' required), persons dependant on help (disability ID with note 'H' required), as well as guests who are entitled to bring an accompanying person (disability ID with note 'B' required) receive free admission for an accompanying person upon presentation of their disability ID. Prior online booking for accompanying persons is not necessary.

Photo ID

All visitors aged 17+ must present a valid form of photo ID. The proof of authorisation will be compared on site with your photo ID. As well as your valid passport, you may also present a driver’s licence, or similar, as long as it has your photo on it. Children aged 6 to 16 can identify themselves, being accompanied by their guardian, with a school ID, birth certificate or similar, without a photo.

Guests from Switzerland are welcome to use their 'family booklet'.

Medical face mask

What kind of masks are accepted? The following masks are accepted as medical face masks: Surgery masks or FFP2 and 3 masks. Medical face masks are known from hospitals and GPs. They are made from special materials, are rectangular with folds and usually green or blue on the front. The back (inside) is white. They have ear loops and a wire or metal strip over the nose.

Why is wearing a face mask mandatory? Wearing a face mask is mandatory because it helps to stop the spread of Coronavirus. In order to protect yourself and others, it is important to wear the mask over mouth and nose. It especially protects others from infections. The person wearing the mask is also protected, if the mask is worn properly. It doesn't mean, however, that there is a 100% protection.

Current entry and arrival restrictions

The health of visitors and employees has always been the highest priority for us. Therefore, the rules and regulations of the authorities for handling COVID-19 are strictly adhered to. Guests are also urged to behave in accordance with the respective applicable rules and regulations and to visit the Europa-Park Theme Park and Resort only if they are in good health.

To ensure that Europa-Park Theme Park and Resort can be explored by visitors in a safe and carefree manner, a comprehensive safety and hygiene concept has been introduced. All measures are constantly adapted to current regulations and developments.

International guests

Arrival and Entry

  • If you were in contact with a SARS-CoV-2 infected person within the past 14 days or had symptoms of a respiratory infection or high temperature, visiting Europa-Park is unfortunately not possible.
  • If you want to enter Germany from a high risk area or virus mutation area according to the Robert-Koch-Institut, or you recently spent some time in one of those, entry is only possible under certain circumstances. Please inform yourself about the entry requirements relevant to your country of origin.
  • Your stay can be cancelled free of charge via the hotel reservation (Phone: +49 7822 860-5679 or via email to resort.international [at] europapark.de) or the Camp Resort team (Phone: +49 7822 860 5566 or via email to camp-resort [at] europapark.de). The separately purchased ticket can be exchanged for a new date-specific ticket for the 2021 summer season. Please contact our guest service at gaesteservice [at] europapark.de or call +49 7822 77-6688.

Special test facilities

  • If you cannot take a test prior to your arrival, a limited test capacity is available on site. In unique circumstances you can arrive without a test and take a test at one of the test centres on site. Please note, that a test fee of €25.39¹ applies for guests with residence abroad.
  • Book your appointment prior to your arrival: To the test booking
  • Depending on capacity, long waiting times can occur. We therefore recommend arriving with a negative test result, as entry can otherwise not be guaranteed.

All information at a glance

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Europa-Park (open)
All the information you need to plan your visit to Europa-Park and to re-book tickets you have already purchased.
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Rulantica (open)
All the information you need to plan your visit to Rulantica and to re-book tickets you have already purchased.
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Themed hotels, Camp Resort & Europa-Park Camping (open)
All the information you need to plan your dreamlike overnight stay.
Further information

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Hotel restaurants & bars (open)
All information about the hotel restaurants & bars.
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Wellness & Sport (open)
Treat yourself to a little break and let us pamper you.
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Events & evening cinema
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YULLBE (open)
All information about the VR centre
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Europa-Park Club
All the information for Clubcard members
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Conferences & Festivities
We are happy to support you in the organisation and implementation of your company event or private happening.
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We are here for you

In special cases please contact our guest service.

We help you with your inquiry in German, English and French. We are available via phone Mondays to Saturdays from 9am until 3pm.

Get in touch:
Phone: +49 7822 776 688
Email: gaesteservice [at] europapark.de

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YULLBE

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Wasserspaß im Frigg Tempel
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Rulantica

Water action and relaxation - the perfect mix.

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Eine Familie fährt Pegasus - Die YoungStar Achterbahn
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Finally ride rollercoasters again and travel through all of Europe in just one day.

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Aussenansicht des  "Krønasår – The Museum-Hotel"
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Experience a Good Night's Sleep

A very special short break

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Hotel restaurants & bars

Book a table for your culinary time out!

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The current information will be updated constantly. We ask for your understanding, that we may have to change the offerings during the opening as a model project. As soon as we have further information, we will communicate those immediately.

Latest update: 15.06.2021